East midlands Work, Jobs in Thurmaston, Lec (with Salaries)

Customer Service Officer
East Midlands Railway —Leicester
- £26,968.12 - £29,964.58 a year
- Weekend availability
- Employee discount
1d
Sales Consultant
Ron Brooks Limited —Leicester
- £24,420 - £45,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
11d
Cargo Ramp Agent - EMA
YunExpress —East Midlands Airport
- From £28,500 a year
- Full-time
- English
- Analysis skills
- In-person
- Relocation assistance
Quick apply
Catering Assistant - LS/368
Olive Catering Services Ltd —Derby
- £14.04 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
12d
TRAINEE LOCKSMITH OPPORTUNITY
Grays Locksmiths Ltd —Nottingham
- £24,420 - £26,000 a year
- Full-time
- Customer service
- Programmable logic controllers
- Driving
- Employee discount
Quick apply
2d
Morning & Evening Mobile Cleaning Operative (20hrs per week) - Includes vehicle & travel pay
Stadar Limited —Leicester
- £14 an hour
- Part-time
- Supervising experience
- Leadership
- Communication skills
- Annual leave
Quick apply
Aircraft Cleaner Driver - East Midlands Airport
Unifi —Derby
- £12.71 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Aircraft Cleaner- Nights Only
Swissport International AG —Derby
- £12.91 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
1d
Reception Teacher - EYFS
Dar ul Madinah Leicester —Leicester
- From £25,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
- Free parking
Quick apply
12d
Mobile Vending Operator
Cema Vending —Leicester
- £25,000 a year
- Full-time
- Customer service
- Driving
- Time management
Quick apply
9d
Apprentice Renewable Engineer
Sureserve —Leicester
- £8.00 - £12.71 an hour
- Analysis skills
- Annual leave
Quick apply
HR Administrator - Fixed Term
BrettGroup —Mountsorrel
- Monday to Friday
- Administrative experience
- Human resources
- Communication skills
- Free parking
- Annual leave
Quick apply
Regional Painter
Atlas Hotels —Leicester
- £34,650 a year
- Hotel
- Travel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
Management Information Assistant
Leicestershire Police —Leicester
- £31,749 - £35,772 a year
- Full-time
- Mentoring
4d
Sales Representative - Implants (East Midlands)
Neodent —Leicester
- Full-time
- Sales
[6798] Control Room Operator
National Highways —Nottingham
- £36,262.50 - £37,762.50 a year
- Typing
- Communication skills
12d
Creative Artworker
B_RD —Melton Mowbray
- Up to £40,000 a year
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Time management
- Free parking
Quick apply
1d
Retail Travel Sales Consultant
Skills Motor Coaches —Nottingham
- From £12.71 an hour
- Part-time
- Microsoft Outlook
- Sales
- Computer literacy
- Store discount
- Health & wellbeing programme
Quick apply
5d
Secretary
Howes Percival —Leicester
- Typing
- Time management
- Employee discount
10d
Residential Care Worker- Childrens Home
Resolute Care —Long Eaton
- From £32,000 a year
- Overtime
- No experience needed
- Working with children
- In-person
- Annual leave
- Referral programme
Quick apply
7d

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east midlands jobs near thurmaston, lec

Customer Service Officer

East Midlands Railway -
Leicester

Apply Now

Job details

Permanent
£26,968.12 - £29,964.58 a year
1 day ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Full job description

Customer Service Officer – Leicester Station

Make a difference every day with East Midlands Railway

At East Midlands Railway (EMR), we're proud to be One Team. Every day, our people help keep customers moving safely, reliably, and comfortably across the East Midlands and beyond.

With over 2,600 colleagues, we're passionate about delivering great service, doing the right thing, and creating a railway that puts customers at the heart of everything we do. Our Customer Service Officers play a vital role in making that happen.

Ten times accredited as a Top Employer and Gold accredited under the Inclusive Employers Standard, we're committed to creating a workplace where everyone feels valued, supported and empowered to be themselves.

Are you someone who enjoys helping people and making a positive impact?

We're looking for future Customer Service Officers to join our team at Leicester Station.

This is a varied and rewarding role where no two days are the same. You'll be the friendly face customers see when they arrive at the station, providing information, support and reassurance, while also helping to ensure trains are dispatched safely and services run smoothly.

Whether you're assisting a customer who needs extra support, providing travel information during disruption, or helping dispatch a train safely from the platform, you'll make a real difference to our customers' journeys.

What you'll be doing

As a Customer Service Officer, you'll:

Safely and efficiently dispatch trains from the platform
Welcome customers and help them navigate the station
Provide travel information and guidance during service disruption
Support customers requiring additional assistance, including vulnerable passengers
Carry out station safety and security checks
Be a visible and approachable presence throughout the station
Work closely with colleagues to deliver a safe, reliable and welcoming environment
Represent EMR positively by delivering outstanding customer service every day

What we're looking for

You don't need previous railway experience – we'll provide all the training you need.

We're looking for people who:

Enjoy working with customers and helping others
Communicate confidently and clearly
Remain calm and professional under pressure
Take initiative and can think on their feet
Enjoy working as part of a team
Have a positive, can-do attitude
Are committed to delivering safe and excellent customer service

Your working pattern

This role operates on a shift-based rota covering early mornings, evenings, weekends and bank holidays.
Flexibility is important, but your roster will be provided in advance to help you plan your work-life balance.

Training and safety

Customer Service Officer is a safety-critical role.
As part of the recruitment process, you'll be required to complete a safety medical assessment, including drugs and alcohol screening and colour vision testing.
Don't worry – we'll support you through every stage of the process.
You'll receive comprehensive training through a combination of classroom learning and on-the-job mentoring to ensure you feel confident and prepared for the role.

What we offer

In return, you'll receive:

Competitive salary
Defined benefit pension scheme
Free leisure travel on the EMR network and with Abellio and LNER
75% discount on national leisure travel for you and your eligible dependants
Friends and family discounts on EMR services
Employee benefits and wellbeing support
Excellent training and career development opportunities

Information Session:

Want to learn more before applying?
Join our online Information Session on Microsoft Teams, where we'll provide an overview of the role, explain the shift patterns, discuss expectations, and answer any questions you may have.
Date: Thursday 18 June
Time: 5:00pm

Please register your interest using the link below by 17 June. Please note that registering for the information session is not an application for the role.

Customer Service Officer Information Session – Register Here Leicester Customer Service Officer Information Session – Fill in form

How to apply

Apply Now

Refine Your Search

east midlands jobs in thurmaston, lec

Customer Service Officer

Sales Consultant

Cargo Ramp Agent - EMA

Catering Assistant - LS/368

TRAINEE LOCKSMITH OPPORTUNITY

Morning & Evening Mobile Cleaning Operative (20hrs per week) - Includes vehicle & travel pay

Aircraft Cleaner Driver - East Midlands Airport

Aircraft Cleaner- Nights Only

Reception Teacher - EYFS

Mobile Vending Operator

Apprentice Renewable Engineer

HR Administrator - Fixed Term

Regional Painter

Management Information Assistant

Sales Representative - Implants (East Midlands)

[6798] Control Room Operator

Creative Artworker

Retail Travel Sales Consultant

Secretary

Residential Care Worker- Childrens Home

I want to receive the latest job alerts for east midlands in thurmaston, lec

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