About Us:
We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference.
Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and are a Registered Provider of Social Housing and a Registered Charity.
Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords. Together, we support single people who are facing homelessness, or at risk of losing their home.
We have a hugely supportive and knowledgeable Board and our ambitions include steady but significant growth, acquiring and building new homes, to expand our capacity to deliver high-quality services to single people in need.
Job Description:
The post needs an outgoing, dynamic and creative person with an understanding of the fundamentals of Property Services and Asset Management within a housing association setting.
The successful candidate will bring with them a wealth of experience and best practice, be a real problem solver, be able to work closely with other departments and form strong relationships with fellow leaders. They must also share in our vision through our corporate plan and supporting strategies.
The postholder will report directly to the Head of Housing and Support Services and will be based at our Head Office Hub in Bury St Edmunds.
The right person will meet this ESSENTIAL criteria:
- At least 3 years experience in a similar role within a social housing setting
- High level of knowledge and experience of delivering property/asset management services
- High level of knowledge and experience of contract management
- Strong knowledge of the National Regulator of Social Housing (NRoSH) guidelines and requirements
- Strong understanding of the Housing Ombudsman guidelines and requirements
- Ability to work as part of a team as well as independently with minimal supervision
- Demonstrable experience of being an effective leader with high levels of emotional intelligence
- Excellent interpersonal skills and the ability to communicate with a diverse range of internal and external stakeholders
- Ability to think about the wider picture and make key links across all parts of the business
- Ability to prioritise own workload and ensure deadlines are met
- High levels of organisational skills
- Proficient at using databases and CRMs to store essential information and documents and generate reports
- A true problem solver who presents solutions
- Experience of coaching and developing direct reports and other colleagues
- High level of understanding equality, diversity and inclusion issues within a social housing setting
- A high level of knowledge of maintaining Professional Boundaries
- Highly competent in the use of Microsoft packages including Word, Excel, Outlook, PowerPoint and Teams
- Holder of a full UK driving licence with unrestricted access to a suitable vehicle for work use
- Able to successfully pass and maintain an Enhanced DBS
- Willing to undertake professional development training to fulfil their role
May also meet these DESIRABLE criteria:
- Recognised housing, construction or building qualification, or willing to work towards achieving one
- Entrepreneurial skills and/or experience of running a successful customer focussed business
Benefits:
- Competitive starting salary of £40,000 per annum.
- Generous leave policy: 28 days of annual leave, plus bank holidays.
- Pension contributions: 6% employer contribution, 2% employee contribution.
- Health cash plan and life insurance (3x annual salary).
- Flexible working options (Hub|Home|Roam approach).
- Access to training and technology for professional development.
- Supportive and inclusive culture.
We really value quality and high standards, so applications received without the following will not be considered, so please do take the time to showcase your best self.
To get the very best people, we want to hear their authentic voice and not just see an ability to reel off point after point from a role profile.
So, to apply, please supply the following:
1) Your full and detailed CV
2) A Supporting Statement outlining how you meet the criteria for the role, along with telling us why you for this role and what you would bring to Solo.
Closing Date: Midnight, Sunday 14 June 2026
Interviews: Monday 22 June 2026 in person in Bury St Edmunds
Pay: £40,000.00 per year
Benefits:
- Company events
- Company pension
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
- Work from home
Experience:
- Property Services Management within Social Housing: 3 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Bury St. Edmunds IP32 7EA
