Customer experience manager Work, Jobs in Tideswell, Dby (with Salaries)

General Manager
The Northern Collective —Hathersage
- Up to £45,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Store discount
- Employee discount
Quick apply
Wedding and Events Coordinator
Longbow Bars & Restaurants Ltd - The Maynard, Grindleford —Hathersage
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Operations Manager
Joseph Ash —Chesterfield
- £60,000 - £65,000 a year
- Management
- Microsoft Office
- Analysis skills
- Employee assistance programme
Quick apply
Caravan Park Manager Pair
The Devonshire Group —Baslow
- Up to £55,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Customer Services Manager
Halcyon Days —Stoke-on-Trent
- £28,000 - £34,000 a year
- Full-time
- Spanish
- Customer service
- English
Quick apply
1d
Senior Contracts / Operations Manager
Sylk Flooring Ltd —Macclesfield
- £50,000 - £60,000 a year
- Full-time
- Project management
- Driving
- Travel
Quick apply
7d
Merchandiser - Buxton
Smiths News —Buxton
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
University Partnerships Manager
UniHomes —Sheffield
- £40,000 a year
- Full-time
- Salesforce
- Business development
- Travel
- Work from home
- Employee discount
Quick apply
11d
Business Administrator
Norse Group LTD —Buxton
- £28,909.47 a year
- Full-time
- Microsoft Office
- Annual leave
- Employee discount
Depot Manager
Howdens Joinery Co. —Buxton
- Full-time
- Management
- Sales
- Communication skills
- Annual leave
- Employee discount
5d
Sales Manager Working 5 Days per Week
Cars 2 ltd —Barnsley
- £75,000 a year
- Full-time
- Sales
- In-person
- Leadership
Quick apply
9d
AI Product Manager
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- AI
- Employee discount
- Referral programme
Quick apply
Assistant Manager
Sacro Lounge —Buxton
- £33,200 - £37,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
12d
Customer Service & Operations Manager
Sustain Homes Limited —Didsbury
- From £38,000 a year
- Full-time
- Customer service
- Project management
- Organisational skills
Quick apply
12d
Customer Experience Team Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Customer service
- Annual leave
- Referral programme
9d
Area Care Manager
Helping Hands —Manchester
- Up to £57,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Brand & Content Manager
Superior Wellness Limited —Chesterfield
- Full-time
- Management
- Sales
- Mentoring
- Free parking
- Employee discount
Quick apply
7d
Telesales Team Manager - Customer Loyalty
Together —Cheadle
- Full-time
- Sales
- Analysis skills
- Supervising experience
Quick apply
Operations Manager
EMR Group —Sheffield
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Bid Manager / Bid Writer
Phoenix Gas Services Ltd —Stoke-on-Trent
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Store discount
Quick apply
11d

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General Manager

The Northern Collective -
Hathersage

Quick apply

Job details

Full-time
Up to £45,000 a year

Benefits

Store discount
Discounted or free food
Company pension
Company events
Employee discount

Qualifications

Hospitality
Management
Assistant manager experience
Personal Licence
Organisational skills
Guest services
Hotel experience

Full job description

Overview

The Northern Collective is a growing independent hospitality, retail and leisure group based in the Peak District. With a portfolio of distinctive venues, cafés, restaurants, pubs and retail businesses, the company is dedicated to creating exceptional experiences that bring together great food, drink, products and community. Driven by a passion for quality, innovation and people, The Northern Collective continues to invest in its venues, teams and local communities while building a collection of brands that customers genuinely love to visit.

Bank House is a welcoming and characterful hospitality venue located in the heart of Hathersage, serving both visitors exploring the Peak District National Park and the local community. Combining comfortable accommodation, quality food and drink, and warm hospitality, Bank House aims to provide memorable experiences in one of the region's most popular destinations.

We are looking for a hands-on, people-focused General Manager to lead the day-to-day operation of Bank House. This role is ideal for someone who thrives in a guest-focused environment, enjoys building strong teams, and can balance exceptional customer experiences with strong commercial and operational performance.

The Role

As General Manager, you will take full ownership of Bank House, ensuring every guest receives a warm welcome while maintaining the high standards expected across all aspects of the business.

Key Responsibilities

Leading the overall operation of Bank House, ensuring excellent performance across food, beverage, and guest services.
Creating a welcoming and memorable experience for guests, visitors, and local customers.
Recruiting, training, motivating, and developing a high-performing team.
Being visible and hands-on throughout service, particularly during busy periods and peak tourist seasons.
Overseeing food, drink, and accommodation standards, ensuring quality, consistency, and attention to detail.
Managing rotas, stock control, ordering, budgets, margins, and overall financial performance.
Driving revenue opportunities across food and beverage offerings, and guest experiences.
Maintaining compliance with food safety, health & safety, licensing requirements, and company procedures.
Building strong relationships within the local community and enhancing Bank House's reputation as a destination venue.
Taking pride in delivering a well-organised, successful, and highly regarded hospitality operation.

About You

You'll be an experienced hospitality leader who enjoys leading from the front and creating exceptional guest experiences. Ideally, you'll have:

Experience as a General Manager, Hotel Manager, Pub Manager, or experienced Assistant Manager ready to step into a senior leadership role.
A background in hospitality, ideally within bars, inns, pubs with rooms, or food-led venues.
Confidence operating in busy, visitor-driven environments with fluctuating seasonal demand.
A people-first leadership style with a strong focus on team engagement and development.
A personal licence and food hygeine certification of least Level 2.
Excellent organisational, commercial, and problem-solving skills.
Experience managing food and beverage operations.
A genuine passion for hospitality, guest satisfaction, and delivering outstanding service.

What We Offer

Competitive salary plus performance-related bonus opportunities.
28 days holiday, including bank holidays.
Complimentary meals whilst on shift.
Staff discounts on food, drink, and accommodation.
Access to wholesale pricing on wines, beers and spirits.
Ongoing training and professional development opportunities.
Real opportunities for career progression within a growing hospitality business.
The chance to lead a well-established venue in one of the UK's most popular tourist destinations.

If you're an ambitious hospitality professional ready to lead Bank House and drive its continued success, we'd love to hear from you.

Job Type: Full-time

Pay: Up to £45,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Store discount

Ability to commute/relocate:

Hathersage S32: reliably commute or plan to relocate before starting work (required)

Experience:

Management: 2 years (preferred)

Licence/Certification:

Personal Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in tideswell, dby

General Manager

Wedding and Events Coordinator

Operations Manager

Caravan Park Manager Pair

Customer Services Manager

Senior Contracts / Operations Manager

Merchandiser - Buxton

University Partnerships Manager

Business Administrator

Depot Manager

Sales Manager Working 5 Days per Week

AI Product Manager

Assistant Manager

Customer Service & Operations Manager

Customer Experience Team Manager

Area Care Manager

Brand & Content Manager

Telesales Team Manager - Customer Loyalty

Operations Manager

Bid Manager / Bid Writer

I want to receive the latest job alerts for customer experience manager in tideswell, dby

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