Customer service supervisor Work, Jobs in Tilbury, Ess (with Salaries)

People & Service Team Leader
River Island —Grays
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Sales - Holding Supervisor
New Look —Grays
- Part-time
- Microsoft Word
- Communication skills
8d
Team Leader Customer Service
Hedin Automotive London Ltd —Dartford
- Rotating shift
- CRM software
- Management
- Customer service
- Annual leave
- Employee assistance programme
L'Oreal Luxe Multi-brand Assistant Store Manager, Boots Bluewater (37.5 Hours)- FTC Until 30/05/2027
l'Oréal —Greenhithe
- Full-time
- Management
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
Corporate Customer Service Team Leader
Emcor —London
- £32,779 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Referral programme
Quick apply
Assistant Store Manager (Full-Time)
Pandora Jewelry —Gillingham
- £31,725 - £38,400 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Product Team Leader
River Island —Greenhithe
- Weekend availability
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
Customer Service Supervisor
Booker Group —London
- Customer service
- Supervising experience
- Team management
- Employee assistance programme
- Employee discount
Quick apply
1d
Store Operations Team Leader
Dunelm —Grays
- £14.76 an hour
- Management
Aftersales Supervisor
Brayley —Thurrock
- Full-time
- Referral programme
Quick apply
Full Time Supervisor, Amina Muaddi Boutique, Harrods
Kurt Geiger —London
- Full-time
- Sales
- Customer service
- Employee discount
Quick apply
Customer Support Supervisor
OpenTable —London
- Weekend availability
- Hospitality
- Analysis skills
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
1d
Corporate Barista Supervisor – Monday to Friday | Liverpool Street
Bennett Hay —Liverpool Street Station
- £16.50 an hour
- Full-time
- Supervising experience
- Organisational skills
- In-person
Quick apply
8d
Office Team Leader
Williams Lea —London
- £36,000 a year
- Full-time
- Management
- In-person
- Leadership
- Referral programme
Assistant Store Manager
Vision Express —Greenhithe
- Up to £350 a week
- Leadership
- Annual leave
- Employee assistance programme
7d
Receptionist Supervisor (F/M/X)
TRIBE —London
- Full-time
- Hotel
Quick apply
Assistant Store Manager - Canary Wharf
Chisholm Hunter Ltd —London
- Full-time
- Management
- Retail management
- Retail sales
Quick apply
Telesales Supervisor
Wurth UK Ltd —Erith
- £33,300 - £49,200 a year
- Weekend availability
- Sales
- Microsoft Office
- Supervising experience
- Free parking
Quick apply
Working Supervisor [B&C Examiner] [High Speed]
Network Rail —Gravesend
- Weekend availability
- Maintenance
- Leadership
- Communication skills
- Annual leave
- Flexible schedule

I want to receive the latest job alerts for customer service supervisor in tilbury, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service supervisor jobs near tilbury, ess

Customer Care Manager jobs in London

Barista jobs in Liverpool Street Station

Assistant Store Manager jobs in London

Customer Service Supervisor jobs in London

Customer Service Team Lead jobs in London

Customer Service Representative jobs in Dartford

Engineering Team Leader jobs in London

Receptionist jobs in London

No Experience Required jobs in Clitheroe

No Experience Necessary jobs in Wakefield

Customer Experience Leader jobs in Sheffield

Customer Experience Leader jobs in Leeds

Home Based Email Customer Service jobs in Manchester

Customer Experience Leader jobs in Cardiff

Residential Care Home jobs in Cardiff

Customer Care Manager jobs in Glasgow

No Experience Remote Customer Chat Support jobs in London

Customer Care Manager jobs in Edinburgh

Customer Care Manager jobs in Newcastle Upon Tyne Ne3

Care Home Nurse jobs in Manchester

People & Service Team Leader

River Island -
Grays

Quick apply

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Sales
Leadership
Communication skills
Time management

Full job description

Description

We are looking for an energetic and inspiring People & Service Team Leader to support our store operations and lead our team to success. As a People & Service Team Leader, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Supporting the People & Service Manager to develop the team and maintain visual and operational standards, and in turn driving conversion, sales and KPIs.

For a more detailed overview of this role, check out the job description attached at the bottom of this advert.

About The Role

What You’ll Be Doing

Consistently deliver great service and role model this throughout the store team.
Create a diverse and inclusive environment where all your store team feel valued.
Create a wellbeing culture in store by being a direct line of communication for the store team.
Confidently duty manage in all areas of the store operation including product and operations.
Support the People & Service Manager to consistently delight customers through delivering the best customer journey across service, people, visual and operations.
Support the People & Service Manager to empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
Have a good understanding of commercial tools and how to use to drive actions.
Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID, and people KPIs.
Support the management of store operations, including compliance with health & safety standards.
Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.

You'll Be Perfect If

You have previous experience in retail, preferably in a supervisor role.
You are passionate about fashion and stay updated on the latest trends.
You possess strong communication and interpersonal skills.
You can motivate and inspire a team to achieve their best.
You are proactive, adaptable, and thrive in a fast-paced environment.
And most importantly love our products as much as we do so we create the best possible customer journey!

Things To Consider

Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You’ll need to be comfortable adapting to situations and juggling multiple tasks.
Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store.
Managing People: Strong emotional intelligence is essential, as you’ll be managing a diverse team.
Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment.
Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions.
Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines.
Leading a Team: Your ability to foster a positive team culture will be crucial in creating an enjoyable work environment.

This Is For You

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.

What we can offer you:

Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications.
A generous bonus scheme & private pension plan.
28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!

We mentioned the discount, right?

Keeping You Safe...

At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs.

Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

About River Island

Quick apply

Refine Your Search

customer service supervisor jobs in tilbury, ess

People & Service Team Leader

Customer Experience Team Leader

Sales - Holding Supervisor

Team Leader Customer Service

L'Oreal Luxe Multi-brand Assistant Store Manager, Boots Bluewater (37.5 Hours)- FTC Until 30/05/2027

Corporate Customer Service Team Leader

Assistant Store Manager (Full-Time)

Product Team Leader