Job description:
Reliance Social Housing CIC is a Regulated Provider of social housing, governed by the National Housing Federation (NHF) Code of Governance and committed to compliance with the Regulator of Social Housing’s Governance and Financial Viability Standard (GF&V). Our mission is to provide safe, affordable, and high-quality housing solutions to communities in need, ensuring financial sustainability and compliance within the sector.
Role Overview:
Purpose of the Role the Executive Assistant will provide high-level administrative, organisational and operational support to the Chief Executive Officer and Executive Team. The role is pivotal in ensuring the smooth day-to-day operation of the Executive Office, enabling the CEO and Executive Directors to focus on strategic priorities, organisational performance and stakeholder engagement.
The post holder will act as a trusted and professional point of contact, managing competing priorities, coordinating activities across the organisation and ensuring that key actions and commitments are delivered effectively.
Key Responsibilities:
Executive Support
- Provide comprehensive support to the Chief Executive Officer and Executive Directors.
- Manage diaries, appointments and schedules, ensuring effective prioritisation of time and commitments.
- Coordinate travel, accommodation and event arrangements.
- Prepare agendas, presentations, reports, briefing papers and meeting documentation.
- Organise and maintain electronic and paper filing systems.
- Prepare documents for review and signature.
- Manage and process expenses in line with company procedures.
- Monitor and manage email correspondence, responding or escalating as appropriate.
- Handle highly confidential and sensitive information with discretion and professionalism.
- Maintain an accurate record of key actions and commitments on behalf of the CEO and Executive Team.
Communication and Stakeholder Management
- Serve as a professional point of contact between the CEO, Executive Team and internal and external stakeholders.
- Draft, review and manage correspondence on behalf of the CEO and Executive Directors.
- Coordinate communication across departments to support effective information sharing.
General Responsibilities
- Undertake any other duties commensurate with the level and responsibilities of the role.
- Flexibility to attend occasional evening meetings, events and functions as required.
- Willingness to undertake training and professional development as required.
Person Specification:
Essential:
- Proven experience supporting C-suite or senior executives within a complex organisational environment.
- Demonstrable experience managing busy executive diaries, including prioritisation of competing demands and long-term planning.
- Experience coordinating high-level meetings, including preparing agendas and tracking follow up actions.
- Strong experience producing professional reports, presentations and briefing documents for senior leadership.
- Experience handling confidential information and operating with discretion in a corporate setting.
- Experience managing travel, logistics and event coordination at executive level.
- Proficient use of Microsoft Office tools (Outlook, Word, Excel, PowerPoint) in a business environment.
- Experience working across multiple teams or departments to support organisational coordination and delivery.
Desirable:
- Experience supporting Executive Teams within a regulated environment.
- Knowledge of the social housing or supported housing sector.
- Experience coordinating organisational projects and events.
- Experience preparing reports, presentations and briefing papers for senior leadership.
Personal Qualities:
- Proven experience as an Executive Assistant, Personal Assistant or similar role supporting senior leaders.
- Excellent organisational and time-management skills with the ability to manage multiple priorities.
- Outstanding written and verbal communication skills.
- Strong attention to detail and accuracy.
- Ability to work independently and use initiative.
- Excellent stakeholder management and interpersonal skills.
- Proficiency in Microsoft Office Suite, including Outlook, Word, Excel and PowerPoint.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Strong problem-solving skills and proactive approach to work.
- Ability to work under pressure and meet tight deadlines.
- Professional, approachable and adaptable manner.
The Reward:
We strive to be an excellent employer, providing demanding objectives within a supportive, open and honest culture.
For the right individual we have good opportunities for further training, development and career progression.
How to Apply:
If you are striving for a career in the housing sector, within a dynamic and growing company, please apply online.
We are an equal opportunity employer and welcome applications from all qualified individuals - we do not discriminate based on legally protected characteristics.
We reserve the right to close this vacancy early should we receive sufficient applications.
Job Types: Full-time, Permanent
Pay: £36,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Work Location: In person
