Customer consultant Work, Jobs in Tilehurst, Brk (with Salaries)

SMR Consultant (Maintenance Sales)
Select Car Leasing —Reading
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Free parking
- Work from home
Quick apply
Retail Sales Advisor - Reading
Oak Furnitureland —Reading
- £42,000 - £45,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Sales and Design Consultant
WindowWorx —Reading
- £55,000 - £75,000 a year
- Full-time
- Sales
- Customer service
- Driving
- Free parking
Quick apply
4d
Communications & Marketing Officer
National Trust —Reading
- £14.16 an hour
- Weekend availability
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
5d
Protection Adviser
LetsGoCover —Farnborough
- £35,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
10d
Commercial Vehicle Leasing Consultant
Select Car Leasing —Reading
- Full-time
- Hybrid work
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
11d
Trainee Sales & Showroom Retail Consultant
Brackenwood Windows Ltd —Basingstoke
- £28,000 - £55,000 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Retail sales
- Free parking
- Annual leave
Quick apply
3d
Insurance Sales Consultant
Smarter Cover —Woking
- £28,000 - £70,000 a year
- Full-time
- Hybrid work
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
1d
Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
Laboratory Assistant
Select Engineering —Reading
- £13.12 an hour
- Call to connect
- Microsoft Office
- Communication skills
4d
Imaging Administrator
Spire Healthcare —Reading
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
11d
Protection Consultant / Non-Advised / New Business
LetsGoCover —Farnborough
- £26,000 - £30,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
10d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
- Sales
Quick apply
Business Development Manager
Genuit Group —Reading
- Full-time
- Sales
- Plumbing
Onboarding Associate - UK
TEK Systems —Bracknell
- Full-time
- Oracle
- Communication skills
3d
Graduate Marketing Associate
Automation Consultants Ltd —Reading
- £25,000 - £30,000 a year
- Hybrid work
- Marketing
- Social media management
- AWS
- Flexible schedule
BMW Sales Consultant
North Oxford Garage —Wolvercote
- Full-time
- Sales
- Life insurance
Quick apply
12d
Oxford CHERY Sales Consultant
North Oxford Garage —Wolvercote
- £25,000 a year
- Full-time
Quick apply
Commercial Strategy Manager
PepsiCo —Reading
- Analysis skills
- Communication skills
Sales Consultant
Furniture Village —Reading
- £25,500 - £50,000 a year
- Weekend availability
- Employee discount
Quick apply

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SMR Consultant (Maintenance Sales)

Select Car Leasing
Reading

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
Work from home
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Sick pay
On-site parking

Qualifications

Sales
Customer service
Computer literacy
Maintenance
Organisational skills
Account management
Communication skills

Full job description

S.M.R Consultant

Reading (Hybrid Working)

We’re looking for a confident, customer-focused individual to join our growing team as an S.M.R Consultant. This is an exciting opportunity for someone who enjoys speaking with customers, building relationships, and delivering excellent service within a fast-paced, target-driven environment.

As an S.M.R Consultant, you’ll play a key role in supporting customers from the point of vehicle order through to delivery and beyond, helping them make informed decisions around maintenance and service plans that provide peace of mind throughout their vehicle ownership journey.

You’ll become the first point of contact for customer queries relating to servicing, tyres, and maintenance products, ensuring every customer receives a smooth, professional, and consistent experience.

What You’ll Do

Contact customers once vehicle delivery dates have been confirmed to discuss maintenance and service plan options
Proactively support customers by phone, email, and online portals
Build rapport with customers and provide clear, knowledgeable product guidance
Handle customer queries from start to finish, ensuring timely resolution
Manage customer concerns, complaints, cancellations, and review escalations professionally and empathetically
Maintain accurate and detailed CRM records to support customer journeys effectively
Liaise with internal teams to obtain updates and resolve customer issues
Highlight concerns relating to customer vulnerability, fraud, or third-party providers where appropriate
Support wider customer support functions when required
Contribute ideas and feedback to improve customer communications and processes

What We’re Looking For

Previous experience within customer service, telesales, account management, or a contact centre environment
Excellent communication and telephone skills
A customer-first mindset with the ability to build trust and confidence
Comfortable working towards KPIs and sales targets
Strong organisational skills and attention to detail
Ability to manage multiple tasks and prioritise effectively
Positive attitude with a proactive and resilient approach
Good computer literacy and confidence using CRM systems
Strong problem-solving and conflict resolution skills

What Success Looks Like

Delivering outstanding customer experiences
Achieving outbound activity and conversion targets
Supporting and maintaining excellent customer review scores
Building strong customer relationships through knowledgeable and professional communication

What We Offer

Competitive salary and benefits package
Full training and ongoing support
Hybrid working pattern (3 days office / 2 days home working)
A collaborative and supportive team environment
Career development opportunities within a growing business
A fast-paced and engaging working environment

Working Hours

Monday to Friday
9:00am – 6:00pm
40 hours per week with a 60-minute unpaid lunch break

Support and demonstrate our DRIVE Values:

Dedication
Respect
Integrity
Value
Excellence

If you’re passionate about customer service, enjoy building relationships, and thrive in a busy environment where no two days are the same, we’d love to hear from you.

Benefits:

Company pension
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Referral programme
Sick pay
Work from home

Experience:

Service plan / maintenance sales: 1 year (preferred)
Customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Reading RG2 0TD

Quick apply

Refine Your Search

customer consultant jobs in tilehurst, brk

SMR Consultant (Maintenance Sales)

Retail Sales Advisor - Reading

Sales and Design Consultant

Communications & Marketing Officer

Protection Adviser

Commercial Vehicle Leasing Consultant

Trainee Sales & Showroom Retail Consultant

Insurance Sales Consultant

Software Support Consultant (Finance)

Laboratory Assistant

Imaging Administrator

Protection Consultant / Non-Advised / New Business

JUNIOR SALES ADVISOR

Business Development Manager

Onboarding Associate - UK

Graduate Marketing Associate

BMW Sales Consultant

Oxford CHERY Sales Consultant

Commercial Strategy Manager

Sales Consultant

I want to receive the latest job alerts for customer consultant in tilehurst, brk

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