innovation manager Work, Jobs in tilehurst, brk (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
5d
Climate Change and Sustainability Manager
Thames Water Utilites —Reading
- Up to £90,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- No degree
- Annual leave
VodafoneThree - Programme Manager - CSI & Innovation
Vodafone —Newbury
- Full-time
- Hybrid work
- Agile
- Employee discount
1d
ZARA READING VISUAL/COMMERCIAL MANAGER
INDITEX —Reading
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Assistant Brand Manager - Consumer Health
Bayer —Reading
- £44,000 - £50,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
4d
Technical Delivery Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Azure
- DevOps
- Team management
- Annual leave
- Work from home
Regional Manager (Catering) - Oxfordshire/Berkshire
Eurest —Didcot
- Up to £65,000 a year
- Management
- Contracts
- Leadership
National Operations Manager
DPD Group UK —Reading
- £59,500 a year
- Weekend availability
- Management
- Continuous improvement
- Mentoring
Quick apply
11d
Buying Manager
John George —Reading
- Full-time
- Microsoft Excel
- ERP systems
- In-person
- Profit sharing
Quick apply
6d
Project Manager Co-ordinator
ISS Facility Services —Reading
- Microsoft Office
- Project management
- Organisational skills
Quick apply
Regional Service Manager - South
ASSA ABLOY —Reading
- Microsoft Powerpoint
Brand Innovation Manager
SC Johnson Lifestyle Brands —Frimley
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Category Manager
Thames Water Utilites —Reading
- Full-time
- Hybrid work
- Annual leave
Senior Communications Manager
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- Hybrid work
- Annual leave
5d
Sr. Manager, Employee Relations
OpenText —Reading
- Analysis skills
- Bachelor's degree
- Driving
Operational Service Manager for Maternity
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £66,582 - £77,368 a year
- Full-time
- Leadership
9d
Production Manager
Open Cosmos —Didcot
- ERP systems
MEICA Project Manager
Glanua —Silchester
- Full-time
Quick apply
Lifecycle Programme Manager
ISS Facility Services —Reading
- Full-time
- AutoCAD
- In-person
- Mechanical knowledge
Quick apply
Theatre Operations Manager B8a
Royal Surrey NHS Foundation Trust —Guildford
- £59,798 - £67,020 a year
- Full-time
1d

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innovation manager jobs near tilehurst, brk

Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
5 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

innovation manager jobs in tilehurst, brk

Contact Centre Liaison Manager

Climate Change and Sustainability Manager

VodafoneThree - Programme Manager - CSI & Innovation

ZARA READING VISUAL/COMMERCIAL MANAGER

Assistant Brand Manager - Consumer Health

Technical Delivery Manager

Regional Manager (Catering) - Oxfordshire/Berkshire

National Operations Manager

Buying Manager

Project Manager Co-ordinator

Regional Service Manager - South

Brand Innovation Manager

Category Manager

Senior Communications Manager

Sr. Manager, Employee Relations

Operational Service Manager for Maternity

Production Manager

MEICA Project Manager

Lifecycle Programme Manager

Theatre Operations Manager B8a

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