Support advisor Work, Jobs in Tilehurst, Brk (with Salaries)

Customer Support Advisor
Twofold Limited —Reading
- Up to £25,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
9d
Sunday Sales Advisor
PetsCorner —Reading
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- IT
- Employee discount
Sales Advisor Rover
PetsCorner —Reading
- £10.85 - £12.71 an hour
- 8 hour shift
- Heavy lifting
- Customer service
- IT
- Employee discount
Customer Service Advisor
SSE —Reading
- £29,504 - £34,757 a year
- Part-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
- Gym membership
Customer Advisor
Boots —Wallingford
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Paid training
- Annual leave
Membership Sales Advisor
Leisure Solutions Community Trust —Oxford
- £29,323 a year
- Part-time
- Business development
- IT
- Communication skills
- Employee assistance programme
Insurance Advisor
Howden Group Holdings —Thatcham
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Head of Regional Service
Chubb Fire & Security —Thames Valley
- £41,228.04 - £65,000.00 a year
- Full-time
- Hybrid work
- Management
- Team management
- Contracts
- Free parking
- Store discount
Quick apply
Streetworks Coordinator
SSE —Reading
- £40,525 - £48,427 a year
- Customer service
- Organisational skills
- Communication skills
- Employee discount
12d
Member Advisor
Lifetime Legal Ltd —Wokingham
- £28,500 - £33,500 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Free parking
- Store discount
Quick apply
1d
Welfare Assessment Advisor
Wokingham Borough Council —Wokingham
- £28,598 - £31,023 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
9d
Anti-Harassment and EDI Advisor
Oxford Brookes University —Headington
- £41,064 - £44,746 a year
- Full-time
- Hybrid work
- University
- No degree
- Teaching
- Annual leave
- Employee assistance programme
Customer Experience Advisor (Student Support Advisor)
The Chartered Institute of Marketing —Cookham
- £26,000 a year
- CRM software
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Tesco Travel Money Advisor
Travelex —Reading
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
10h
Client Relationship Advisor
NHSProfessionals —Reading
- £26,500 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
People Operations Advisor
Buckinghamshire New University —High Wycombe
- £29,588 - £33,002 a year
- Hybrid work
- Microsoft Word
- Microsoft Office
- Human resources
- Employee discount
Employment Advisor
OXFORDSHIRE COUNTY COUNCIL —Summertown
- £34,434 - £37,280 a year
- Part-time
- Travel
- Employee assistance programme
- Employee discount
5d
Service Advisor (Golf & Turf)
Farol Ltd. —Thame
- £32,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- IT
- Employee discount
Quick apply
8d
Customer Services Advisor
SNG (Sovereign Network Group) —Basingstoke
- £25,936 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy

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support advisor jobs near tilehurst, brk

Customer Support Advisor

Twofold Limited
Reading

Quick apply

Job details

Full-time
Up to £25,000 a year
9 days ago

Benefits

Company pension
On-site parking

Qualifications

Driving Licence
Customer service
Salesforce
Xero
Numeracy
Driving

Full job description

JOB TITLE: Customer Service Advisor

DEPARTMENT: Head Office

IMMEDIATE SUPERIOR: Director of Business Administration

Job Overview

This role is to provide exceptional customer service to both existing and potential customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to end.

There is a strong requirement to assist and support the Managers in their strategic objectives and daily tasks.

Responsibilities

Provide 1st line customer service by logging and tracking faults on our salesforce from instigation through to resolution.
Co-ordinate engineer diaries effectively and efficiently.
Manage customer communications to arrange engineer breakdown and maintenance visits together with machine installations and collections.
Manage and process customer supplies, parts and consumable orders using Xero to create sales orders and delivery notes.
Generate quotes and correspondence for supplies and maintenance contracts to current and prospective customers.
Liaise and correspond with third party dealers and contract owners.
Update salesforce as required to support engineers and customers.
Manage customer queries, issues, and problems effectively and efficiently.
Assist with licensing and decommission of franking machines.
Assist with contract cancellation negotiations as required.
Shipping parts and supplies to customers and engineers.
Assisting in warehouse with shipping machines and admin tasks.
Regularly update & maintain spreadsheets as required.
General Salesforce administration, including updating customer address, contact and phone number details.
Ordering and maintaining stock levels of engineer parts.
Assist with logging and distributing all incoming sales enquiries and leads.
Assist as required with processing sales orders.
Arrange hotels and flights for engineers as required.
Handle one off tasks and projects that may arise.
Adhere to KPI's.

Skills

Essential

Must be pro-active and show ability to resolve issues and find solutions.
Good administration, numeracy, and literary skills with a keen eye for detail.
Experience of working within a customer service role.
Ability to follow policies and procedures.
Effective communication both oral and written.
Good understanding of UK geography and distribution of major towns and cities.
Full PC literacy on Microsoft software packages.
Experience working in an office.
Must have a can-do attitude and be able to work as part of a team.
Live in Reading.

Preferable

Salesforce and Xero experience preferable.
Driving license preferable.

Salary dependent on experience.

Pay: Up to £25,000.00 per year

Benefits:

Company pension
On-site parking

Application question(s):

Are you based in Reading?

Experience:

Office: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

support advisor jobs in tilehurst, brk

Customer Support Advisor

Sunday Sales Advisor

Sales Advisor Rover

Customer Service Advisor

Customer Advisor

Senior Occupational Health Advisor

Membership Sales Advisor

Insurance Advisor

Head of Regional Service

Streetworks Coordinator

Member Advisor

Welfare Assessment Advisor

Anti-Harassment and EDI Advisor

Customer Experience Advisor (Student Support Advisor)

Tesco Travel Money Advisor

Client Relationship Advisor

People Operations Advisor

Employment Advisor

Service Advisor (Golf & Turf)

Customer Services Advisor

I want to receive the latest job alerts for support advisor in tilehurst, brk

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