User interface Work, Jobs in Tiptree, Ess (with Salaries)

Service Desk Analyst
Care UK —Colchester
- Maintenance
- Training & development
Full Stack Web Developer
Surewise.com —Benfleet
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- Linux
- AI
- Free parking
- Work from home
Quick apply
2d
Web Designer/Developer
echelon media —Tiptree
- Full-time
- Analysis skills
- Communication skills
Senior Product & Digital Designer
OnlineArtSchool.com —Danbury
- From £40,000 a year
- Full-time
- In-person
- AI
- School
Quick apply
3d
Full Stack Developer
Eccentric IT Solutions Ltd —Colchester
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- Java
- AWS
- Free parking
- Work from home
Quick apply
Service Manager
Essex Partnership University NHS Foundation Trust —Colchester
- £66,582 - £77,368 a year
- Full-time
- Communication skills
- Relocation assistance
- Employee discount
14d
Head Of Customer Experience
Lookers —Chelmsford
- Full-time
- Travel
- Analytics
- Annual leave
Quick apply
AI Solutions Architect
MSX International —Colchester
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply
Supervisor
JIK-Integral UK Limited —Tipps Cross
- Full-time
- Management
- Computer literacy
- Engineering
Quick apply
Consultant Psych MHLT (Ipswich Hospital)*Generous Recruitment Package*
Norfolk & Suffolk Foundation Trust —Ipswich
- £113,565 - £150,569 a year
- Full-time
- Research
- Presentation skills
- Travel
- Relocation assistance
- Annual leave
Lead Systems Engineer (DA) Land CEMA
Leonardo UK Ltd —Basildon
- Full-time
- Hybrid work
- System design
- Analysis skills
- No degree
- Flexible schedule
- Referral programme
Principal Manufacturing Engineer- Digital
Leonardo UK Ltd —Basildon
- £53,269 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Agile
- Flexible schedule
- Referral programme

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2d

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user interface jobs near tiptree, ess

Service Desk Analyst

Care UK -
Colchester

Apply Now

Job details

Permanent

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Incident queue management
Maintenance
User account management
Staff training
Technical support incident logging
Technical writing
Software testing
Customer support
IT incident logging
Application support
Training & development

Full job description

12 month fixed term contract

Care UK is an awarding winning private care company with over 200 care homes across the United Kingdom. We are seeking an enthusiastic Service Desk Analyst to join our Team.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: The post holder’s duties will include the maintenance of the business systems, resolving end user problems and queries, assisting in system developments and the implementation of new functionality or features. Able to identify problems and come up with solutions quickly.

Key Responsibilities:

Provide first line support for the business systems to operational and support service users.
Receive and log all support calls relating to the business systems using the division’s help desk systems.
Perform initial investigation into user queries and resolve where possible.
Escalate support calls and tasks to team members as appropriate.
Monitor the progress of support calls and provide feedback to users.
Ensure that all support calls are closed within SLA timescales.
Provision of support and training to staff in the use of the systems including ad hoc training to individuals over the telephone or video conferencing and assisting in delivering training to groups in a classroom environment.
Produce quality written procedures and user manuals to support the operation and maintenance of the systems.
Assist in the maintenance and operation of the business systems. Tasks include maintaining code structures, reconciling balances, processing interface files, administering user access and maintaining workflow authorisation systems.
Carry out daily system maintenance work including checking the systems are functioning correctly and interface files been processed successfully.
Participates in the testing of systems and processes as part of upgrading and developing new functionality or applications.

What we are looking for:

A minimum of 6 months’ experience of working in an IT/support environment in a large complex organisation.
Analytical and problem-solving skills
Experience in delivering training and production of training documentation

Why Join Care UK?

Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!

Apply Now

Refine Your Search

user interface jobs in tiptree, ess

Service Desk Analyst

Full Stack Web Developer

Web Designer/Developer

Senior Product & Digital Designer

Full Stack Developer

Service Manager

Head Of Customer Experience

AI Solutions Architect

Supervisor

Consultant Psych MHLT (Ipswich Hospital)Generous Recruitment Package

Lead Systems Engineer (DA) Land CEMA

Principal Manufacturing Engineer- Digital

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