Customer support & client services managers Work, Jobs in Titchfield, Ham (with Salaries)

Case Management Team Manager - EH0355
East Hampshire District Council —Petersfield
- £38,649 - £42,329 a year
- Full-time
- Hybrid work
- Annual leave
11d
Customer Care Manager
Dandara —Southampton
- Customer service
- Continuous improvement
- Construction experience
- Employee assistance programme
11d
Deputy Helpdesk Manager
KBS Maritime Ltd —Portsmouth
- £30,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Free parking
- Employee discount
5d
Call Centre Supervisor
Churchill Retirement PLC —Ringwood
- Overtime
- English
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Student Hub Team Leader
University of Southampton —Southampton
- £36,636 - £44,746 a year
- Full-time
- Customer service
- Travel
3d
Head of Account Management
GK Signs & Screenprint Ltd —Alton
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
Quick apply
Operations Manager
Churchill Retirement PLC —Ringwood
- English
- IT
- Time management
- Annual leave
- Employee assistance programme
Assistant Team Manager
Quilter —Southampton
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
2d
Contact Centre Director
Churchill Retirement PLC —Ringwood
- Full-time
- Customer service
- Continuous improvement
- Leadership
4d

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Case Management Team Manager - EH0355

East Hampshire District Council -
Petersfield

Apply Now

Job details

Full-time
£38,649 - £42,329 a year
11 days ago

Benefits

Annual leave
Company pension

Full job description

Job Advert

Case Management Team Manager

Permanent

Full time (37 hours per week, Monday to Friday)
Grade 6 – starting salary £38,649 pa (pay award pending)
Petersfield / Hybrid (minimum 2 days per week in the office)

We are looking for an exceptional people leader who is passionate about delivering outstanding customer service and thrives in a busy, fast‑paced environment.

As a key part of our organisation, the Case Management Team sits at the heart of our customer experience. Acting as the first point of contact, the team ensures our residents can easily access the services they need. We are now seeking a highly motivated and confident manager to lead, inspire and develop this vital service.

About the role

In this role, you will:

Lead, motivate and support a team of Case Management Specialists
Champion excellent customer service across telephone, digital and face‑to‑face channels
Drive continuous improvement and help shape how services are delivered
Embed our organisational values — positive, bold, respectful, and results‑driven — in everything you do
Play an active role in preparing for Local Government Reorganisation (LGR), contributing to the future design of local services

This is an exciting time to join us, with the opportunity to influence how we evolve and deliver services for our communities.

What we offer

In return for your contribution, we provide a comprehensive benefits package, including:

Generous annual leave and flexi‑time
Training and development opportunities
Membership of the Local Government Pension Scheme
Hybrid working arrangements
A supportive, values‑driven workplace

You can find out more about the council, our values and the full range of benefits and support we offer our staff at our website: Benefits of working for us | East Hampshire District Council

For further information or a discussion about this post please contact Amanda Fincham at [email protected].

The closing date for applications is 20th July 2026 with interviews likely to be held week commencing 27th July 2026.

East Hampshire District Council is committed to building a diverse, inclusive and equitable workplace and welcome applications from people of all backgrounds and experiences – we are proud of being a Disability Confident Committed employer and appoint on merit.

The Guaranteed Interview Scheme for Veterans is a commitment that the Council has made to support the Armed Forces Community Covenant – you can find more on this scheme and eligibility here.

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff members to share this commitment.

Apply Now

Refine Your Search

customer support & client services managers jobs in titchfield, ham

Case Management Team Manager - EH0355

Customer Care Manager

Deputy Helpdesk Manager

Call Centre Supervisor

Student Hub Team Leader

Head of Account Management

Operations Manager

Assistant Team Manager

Contact Centre Director

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