Head of customer service Work, Jobs in Titchfield Common, Ham (with Salaries)

Customer Service Specialist
Carsa Limited —Southampton
- Up to £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Sales & Executive Support
Parkway England —Fareham
- £32,000 - £37,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Flexitime
Quick apply
7d
Store Manager
Dunelm —Fareham
- Customer service
- Retail management
Employee Relations Advisor
Portsmouth City Council —Portsmouth
- £39,151 - £42,838 a year
- Hybrid work
- Customer service
- Conflict management
- Human resources
6d
Car Sales Executive (Hub Based)
Carsa Limited —Southampton
- £28,000 - £60,000 a year
- Full-time
- Sales
- In-person
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
Senior Receptionist
Vets for Pets —Waterlooville
- Full-time
- Management
- Organisational skills
- Front desk
- Annual leave
- Employee discount
8d
Service Charge Analyst
Innovus —New Milton
- Up to £35,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
Registration Authority Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
1d
Fleet Support Spares and Equipment Crew Chief
Windracers —Fareham
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Team management
Quick apply
Customer Training Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Management
- Training & development
- Free parking
- Employee assistance programme
6d
Head of Reception
Blossom Health —Havant
- £14.49 - £14.50 an hour
- Full-time
- Customer service
- Supervising experience
- Continuous improvement
- Free parking
- Sick pay
Quick apply
13d
Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Team management
12d
Customer Journey Manager - Marketing
Rocksteady Music School —Liphook
- £40,000 - £48,000 a year
- Full-time
- Experience working with children
- School
- Free parking
- Employee discount
Quick apply
Dual Site General Manager
Dometic —Chichester
- £80,000 - £90,000 a year
- Full-time
- Sales
- Customer service
- Engineering
- Free parking
- Employee discount
Quick apply
1d
Customer Care Representative
Prysmian Group —Bishopstoke
- Full-time
- Microsoft Word
- Free parking
General Manager
Thomas Franks Ltd —Winchester
- £55,000 a year
- Full-time
- Customer service
- Preschool
- Team management
- Free parking
- Employee assistance programme
Quick apply
7d
HVAC Service Manager
Perigon Search —Fareham
- £55,000 - £70,000 a year
- Full-time
- Team management
Quick apply
Leisure Assistant
Village Hotels - Portsmouth - Leisure —Portsmouth
- Part-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
EMEA Customer Marketing Manager
CooperVision —Fareham
- Full-time
- Data analysis skills
- English
- Analysis skills
HR Change Consultant
Eastleigh Borough Council —Eastleigh
- £50,782 - £54,448 a year
- Full-time
- Hybrid work
- Human resources
- IT
- Communication skills
- Annual leave
12d

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Customer Service Specialist

Carsa Limited -
Southampton

Quick apply

Job details

Full-time
Up to £30,000 a year

Benefits

Health & wellbeing programme
Company pension
Company events
Life insurance
Referral programme
On-site parking

Qualifications

Vehicle service booking
Automotive warranty claim processing
Customer service call handling
Driving Licence
Microsoft Outlook
Client engagement
Customer service
Complaint handling
Motor vehicle service advising experience
Automotive service
Customer interaction
Accounts payable reconciliations
Communication skills
Mechanical knowledge
Supplier invoice processing

Full job description

Automotive Complaints Handler

Location: Park Gate Head Office, based out of the office 5 days per week
Hours: Monday to Friday, 8am – 5pm

We are looking for an experienced Customer Service Specialist to join our Customer Experience team at our Head Office in Park Gate. This is a key role supporting our customers throughout their vehicle repair journey, using strong vehicle and mechanical knowledge alongside excellent communication to resolve issues efficiently and professionally.

What you’ll be doing:

Communicating with customers by phone and via email, delivering consistently high levels of customer satisfaction
Assessing priorities and working closely with repair specialists, using mechanical understanding to support accurate communication and decision-making
Monitoring work in progress and proactively following up on any issues
Keeping the Customer Experience Manager informed of non-conforming vehicles or emerging concerns
Liaising with the Production Team on matters impacting repair timescales
Keeping customers fully updated on the progress of their vehicle repairs in clear, easy-to-understand terms
Administering warranty claims accurately to help reduce aftersales costs
Logging and managing all customer queries, concerns, and complaints professionally
Diarising complaints to ensure timely updates and resolutions
Managing loan car bookings, documentation, and controls
Processing vendor invoices and reconciling with finance teams
Booking appointments for both customers and internal vehicles

What we’re looking for:

A minimum of 2 years’ experience in a similar role
Mechanical knowledge or experience within the Motor Trade (desirable)
Strong working knowledge of Outlook
Excellent written and verbal communication skills
Confident interpersonal skills with a natural ability to build rapport
A proactive, can-do attitude with strong problem-solving skills

Benefits:

Birthday day off
Death in Service Insurance
Critical Illness Cover
Company pension scheme
On-the-job training and clear career progression opportunities
Increased holiday with length of service
Referral Bonuses

About Carsa

At Carsa, we’re not just selling cars — we’re creating exceptional experiences. Our customers and colleagues are at the heart of everything we do, and we pride ourselves on delivering outstanding service at every touchpoint.

With 11 retail outlets nationwide and a state-of-the-art Preparation Centre, we uphold the highest industry standards. As we enter an exciting period of growth and retail expansion, there’s never been a better time to join Carsa and grow your career with us.

Job Type: Full-time

Pay: Up to £30,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking
Referral programme

Experience:

Motor Trade Service Advisor: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in titchfield common, ham

Customer Service Specialist

Sales & Executive Support

Store Manager

Employee Relations Advisor

Car Sales Executive (Hub Based)

Senior Receptionist

Service Charge Analyst

Registration Authority Administrator

Fleet Support Spares and Equipment Crew Chief

Customer Training Manager

Head of Reception

Business Engagement and Service Improvement Manager

Customer Journey Manager - Marketing

Dual Site General Manager

Customer Care Representative

General Manager

HVAC Service Manager

Leisure Assistant

EMEA Customer Marketing Manager

HR Change Consultant

I want to receive the latest job alerts for head of customer service in titchfield common, ham

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