Social housing Work, Jobs in Tockwith, Nyk (with Salaries)

Revenues, Housing Benefit, and Financial Assessment OnDemand Officers
Civica —Leeds
- Full-time
- Hybrid work
- Mentoring
- Contracts
- IT
- Annual leave
- Referral programme
Quick apply
Tenant Liaison Officer
Innercity Roofing (Yorkshire) Ltd —Garforth
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
Quick apply
Housing Adaptations Technical Officer
North Yorkshire Council —Harrogate
- £34,434 - £38,220 a year
- Full-time
- Construction experience
- Communication skills
- Employee discount
12d
Manager - Partnership and Business Development
Homes England —Leeds
- £39,933 - £46,573 a year
- Full-time
- Hybrid work
- Presentation skills
- SharePoint
- Annual leave
- Employee assistance programme
12d
Damp & Mould Co-Ordinator
Leeds City Council —Leeds
- £37,280 - £39,152 a year
- Full-time
- Maintenance
- Contracts
- IT
- Annual leave
4h
Senior Housing Support Coordinator - Young People
Connect Housing Association Ltd. —Heckmondwike
- £34,033 a year
- Weekend availability
- Management
- Annual leave
- Employee assistance programme
Technical Support Officer (Administrative Duties)
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
5d
Planning and Enabling Manager
Homes England —Leeds
- £51,076 - £59,570 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- SharePoint
- Annual leave
- Employee assistance programme
5d
Facilities Assistant
Homes England —Leeds
- £26,946 - £31,427 a year
- Full-time
- Presentation skills
- SharePoint
- Annual leave
- Employee assistance programme
7d
Support Practitioner Homeless Services
YMCA Liverpool —Leeds
- £30,000 a year
- Weekend availability
- Microsoft Outlook
- Computer literacy
- Microsoft Office
17h
Customer Insight Committee Member
Yorkshire Housing —Leeds
- £3,375 a year
- IT
- Communication skills

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Revenues, Housing Benefit, and Financial Assessment OnDemand Officers

Civica -
Leeds

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension
Private medical insurance
Referral programme
Car scheme

Qualifications

Mentoring
Contracts
IT
Communication skills

Full job description

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as a Revenues, Housing Benefits, Assessment & OnDemand Officer at Civica

If you know Revenues and Benefits inside out — and you thrive on accuracy, legislation, and delivering real outcomes — this is your opportunity to step into a high-impact OnDemand role with Civica. We’re looking for experienced professionals who can confidently manage Revenues, Housing Benefit, or Financial Assessment work.
As a Revenues, Assessments, Property Inspection or OnDemand Officer at Civica, you’ll play a vital role in supporting Local Authorities to deliver accurate, compliant, and customer-focused financial and benefits services. You’ll be at the heart of Revenues and Benefits operations, helping customers understand their liabilities, entitlements, and payment options while ensuring all work aligns with legislation and best practice.

This is a varied and rewarding opportunity where no two days are the same. You’ll use your technical knowledge, attention to detail, and strong communication skills to assess claims, manage accounts, resolve queries, and support effective collection and recovery processes. Whether working on Revenues, Assessments, Property Inspections or within an OnDemand contract, you’ll make a real impact by helping councils deliver essential services efficiently and fairly.

Requirements

You’ll provide expert revenues and benefits processing services across client contracts, including:

Assessing and processing Housing Benefit & Council Tax Support claims
Managing Council Tax & Non-Domestic Rates billing, recovery & enforcement
Handling overpayments, refunds & payment arrangements
Preparing cases for court or tribunal
Responding to customer and stakeholder queries with clarity & confidence
Ensuring compliance with legislation, policy & DWP guidance
Identifying irregularities and escalating appropriately

You’ll work within defined client contract parameters, accessing systems (including CIS where appropriate) and delivering services accurately, efficiently, and professionally.

What We’re Looking For

✔ Minimum 3 years’ experience in Revenues and/or Benefits
✔ Strong working knowledge of relevant legislation
✔ Confident decision-maker (liability, recovery, overpayments, arrangements)
✔ Excellent communication skills — written & verbal
✔ Comfortable handling complex queries and sensitive situations
✔ Highly organised, accurate, and deadline-focused
✔ Strong IT skills and experience using online processing systems

Bonus Points For:

IRRV qualification
Multi-system processing experience
Experience supporting or mentoring colleagues

We Want You to Bring Your Whole Self to Work
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

Time Off & Work-Life Balance

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.

✔ Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.

Quick apply

Refine Your Search

social housing jobs in tockwith, nyk

Revenues, Housing Benefit, and Financial Assessment OnDemand Officers

Tenant Liaison Officer

Housing Adaptations Technical Officer

Manager - Partnership and Business Development

Damp & Mould Co-Ordinator

Senior Housing Support Coordinator - Young People

Technical Support Officer (Administrative Duties)

Planning and Enabling Manager

Facilities Assistant

Support Practitioner Homeless Services

Customer Insight Committee Member

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