Customer advisor Work, Jobs in Toddington, Bdf (with Salaries)

Customer Complaints Advisor
PRESTIGIO CARS LTD —Bedford
- £24,500 - £28,000 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
- Free parking
- Employee discount
Quick apply
1d
Customer Service Advisor
Indus motors Ltd —Milton Keynes
- £25,000 - £30,000 a year
- Part-time
- Salesforce
- Analysis skills
- Continuous improvement
- Free parking
Quick apply
6d
Stocktaker - Luton
nGeneration —Luton
- £26,500 - £28,500 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Sales/Customer Service Advisor
Moonraker Group Limited —Milton Keynes
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
2d
Customer Advisor
Boots —Harpenden
- £13.02 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
12d
Senior Customer Service Advisor
Vehicle Crash Repairs —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Gym membership
Quick apply
11d
Retail Sales Advisor - 20 Hours
DFS —Luton
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Retail Assistant (Opticians)
Boots —Leighton Buzzard
- Weekend availability
- Employee assistance programme
- Employee discount
9d
AM Operations Assistant/Customer Service Advisor
DELIVERED UK LTD —Sands
- £26,000 - £27,000 a year
- Overtime
- Customer service
- English
- Driving
- Free parking
Quick apply
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
Customer Service Advisor
Crawford —Milton Keynes
- From £24,479 a year
- Full-time
- Customer service
- English
- Data entry
- Health & wellbeing programme
- Gym membership
Quick apply
5d
Customer Sales Advisor
Cinch Self Storage —Bedford
- From £26,436.80 a year
- Weekend availability
- Sales
- No experience needed
- Travel
- Employee discount
- Referral programme
Quick apply
9d
Homes Admissions Advisor
Hampton Care Woburn Sands —Woburn Sands
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Hospitality
- Sales
- Free parking
- Store discount
Quick apply
3d
Customer Service & Sales Advisor
Steven Eagell —Letchworth
- £25,000 - £55,000 a year
- Weekend availability
- Customer service
- English
- In-person
- Annual leave
- Employee discount
Quick apply
Senior Customer Service Advisor
Dominos —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Office
- IT
Customer Service Team Leader
Arriva UK Bus Limited —Luton
- £27,400 a year
- Overtime
- Customer service
- Communication skills
Quick apply
6d
Customer Service/Office Administrator
Elegancy Blinds Limited —Milton Keynes
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Store discount
Quick apply
Sales Assistant
Lindt Careers —Milton Keynes
- Bar
- Analysis skills
- IT
Flitwick & Bedford Sales Advisor
I Love Vapour —Flitwick
- Weekend availability
- Sales
- Customer service
- Driving
- Employee discount
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English

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customer advisor jobs near toddington, bdf

Customer Complaints Advisor

PRESTIGIO CARS LTD
Bedford

Quick apply

Job details

Permanent | Full-time
£24,500 - £28,000 a year
1 day ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Customer service
Upselling
Complaint handling
Analysis skills
Quality assurance
Data entry
Phone etiquette
Communication skills

Full job description

Location - Brogborough, off M1 J13

Prestigio Cars Ltd is an award-winning family-run business with over 250 vehicles, including cars, vans and motor homes! We are a diverse company looking to expand our team, we will provide training and lots more benefits!

Job Summary

We are seeking a dedicated and professional Customer Complaints Advisor to join our team. The successful candidate will be responsible for managing customer complaints efficiently and courteously, ensuring a high level of customer satisfaction. This role involves handling sensitive issues with empathy, providing clear communication, and offering solutions to resolve concerns promptly. The ideal applicant will possess excellent communication skills, attention to detail, and the ability to analyse situations critically. This paid position offers an opportunity to develop valuable skills within a supportive environment.

Duties

Respond promptly and professionally to customer complaints via phone, email, or live chat.
Record complaint details accurately using data entry systems while maintaining confidentiality.
Analyse customer issues to identify root causes and suggest appropriate resolutions.
Communicate clearly and empathetically with customers, demonstrating excellent phone etiquette and interpersonal skills.
Upsell relevant products or services where appropriate, enhancing customer experience and business growth.
Collaborate with other departments to ensure complaints are resolved efficiently and effectively.
Follow up with customers post-resolution to ensure satisfaction and gather feedback for continuous improvement.
Maintain organised records of all interactions for reporting purposes and quality assurance.

Experience

Proven experience in customer service or complaint handling roles is preferred.
Strong data entry skills with attention to accuracy and detail.
Excellent communication skills, both verbal and written, with professional phone etiquette.
Analytical skills to assess situations critically and identify effective solutions.
Experience in upselling products or services is a plus but not essential.
Ability to remain calm under pressure, demonstrating patience and empathy when dealing with dissatisfied customers.

This role offers an engaging environment for individuals passionate about delivering exceptional customer service while developing their professional expertise in complaint management.

Pay: £24,500.00-£28,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

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