Resources advisor Work, Jobs in Tollesbury, Ess (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Senior HR Advisor
OCS Group —Ipswich
- Human resources
- Training & development
Quick apply
HR Advisor
OCS Group —Ipswich
- Microsoft Office
- Human resources
- Communication skills
Quick apply
6d
Customer Solutions Advisor
Rhenus SE & Co. KG —Maldon
- Full-time
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Senior Customer Service Advisor
Barclays —Chelmsford
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
2d
Senior HR Advisor
IPP Analytics Limited —Basildon
- £40,000 - £45,000 a year
- Full-time
- Human resources
- Recruiting
- Training & development
- Annual leave
9d
Deputy Section 151 Officer
Colchester City Council —Colchester
- Up to £85,000 a year
- Full-time
Learning and Study Centre Advisor (Term Time)
Chelmsford College —Chelmsford
- Up to £8,477.74 a year
L'Oréal Luxe Multi-Brand Beauty Advisor, Fenwick Colchester (22.5 Hours) FTC 31/12/2026
l'Oréal —Colchester
- Part-time
- Annual leave
- Referral programme
Quick apply
Wayleave Warden
Balfour Beatty —Ipswich
- Hybrid work
- Civil engineering
- Communication skills
- Negotiation
- Annual leave
Senior Environmental Sustainability Advisor
Balfour Beatty —Ipswich
- Hybrid work
- Continuous improvement
- Annual leave
Financial Controller
The DPO Centre Ltd —Ipswich
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Ipswich
- Weekend availability
- English
- Master's degree
- Bachelor's degree
Associate Manager, Accounts
Gravita —Brentwood
- Hybrid work
- Business development
- Mentoring
- Training & development
Quick apply
VAT Compliance & Advisory Manager
Informa Global Support —Colchester
- Full-time
- Hybrid work
- Presentation skills
- Recruiting
- Training & development
- Annual leave
- Work from home
Quick apply
Pharmacy Dispenser
HCRG Care Group —Chelmsford
- £26,118.40 a year
- Full-time
- Inventory control
- Annual leave
- Sick pay
Quick apply
2d

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resources advisor jobs near tollesbury, ess

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Fraud prevention and detection

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

resources advisor jobs in tollesbury, ess

Customer Service Advisor - Remote

Senior HR Advisor

HR Advisor

Customer Solutions Advisor

Senior Customer Service Advisor

Senior HR Advisor

Deputy Section 151 Officer

Learning and Study Centre Advisor (Term Time)

L'Oréal Luxe Multi-Brand Beauty Advisor, Fenwick Colchester (22.5 Hours) FTC 31/12/2026

Wayleave Warden

Senior Environmental Sustainability Advisor

Financial Controller

Delivery Partner Manager, UKIE DPM

Associate Manager, Accounts

VAT Compliance & Advisory Manager

Pharmacy Dispenser

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