3rd line support Work, Jobs in tong, shr (with Salaries)

IT Support Apprentice
Epwin Group PLC —Telford
- Full-time
- Management
- Leadership
4d
Home Energy Advisor
M Group —Birmingham
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Short
NEXT —Wolverhampton
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
1d
3rd Line Support Engineer
Grainger and Worrall —Bridgnorth
- Up to £45,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
3rd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Child Maintenance Service Telephony Caseworker - Dudley
Department for Work and Pensions —Brierley Hill
- £27,866 a year
- Part-time
- Hybrid work
- Customer service
- English
- Presentation skills
- Annual leave
- Flexible schedule
10d
Hourly Paid Lecturer in Academic Study Skills/English Language Support
University of Wales Trinity Saint David —Birmingham
- £43.75 an hour
- Part-time
- English
- University
- Organisational skills
4d
Enforcement Immigration Officer
Home Office —Stoke-on-Trent
- £32,110 - £33,073 a year
- Weekend availability
- Presentation skills
- Travel
- Communication skills
- Annual leave
Transport Manager
CML —Telford
- Full-time
- Leadership
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
9d
Digital Operations & Supplier Assurance Lead
Midlands Partnership University NHS Foundation Trust —Stafford
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- SharePoint
9d
HR Assistant
Park Place Technologies Limited —Birmingham
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
9d
Stores Operative (Insite Stores Operative) - Shifts
Rubix —Birmingham
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Heavy lifting
4d
Senior Systems Administrator
Muller Group —Market Drayton
- Full-time
- Microsoft Office
- Travel
- IT
- Employee discount
- Bereavement leave
4d
Programmatic Account Manager
Croud —Shrewsbury
- £30,240 - £35,240 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
Quick apply
Network Operation Engineer
SCC —Birmingham
- £40,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Negotiation
Process Developer
TLT —Birmingham
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
IT Development Engineer (Software)
Epson —Telford
- £38,627 a year
- Full-time
- Bachelor's degree
- Computer networking
- Software development
Quick apply
Programmatic Senior Account Manager
Croud —Shrewsbury
- £41,060 - £46,060 a year
- Hybrid work
- Leadership
- Life insurance
Quick apply
Senior ICT Systems & Network Administrator
Acorns Children's Hospice —Birmingham
- £41,792 a year
- Full-time
- Azure
- Hospice
- Annual leave
- Employee discount
IT Support Engineer
Precision Ceramics —Birmingham
- Full-time
- Azure
- Microsoft Office
- Computer networking
- Sick pay
Quick apply
11d

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IT Support Apprentice

Epwin Group PLC -
Telford

Apply Now

Job details

Full-time
4 days ago

Qualifications

Management
English
Leadership

Full job description

Hours of Work: Monday-Friday (35 hrs per week)

Job Purpose:

To provide ICT Helpdesk support, handle user requests and troubleshoot ICT issues for Swish Building Products users. Work closely with all areas of the business to support daily operations.

Promote and develop use of the ICT systems to generate efficiency improvements.

Key Accountabilities:

To provide 1st line support to all requests logged through the ICT Helpdesk system, as detailed below:

PC hardware and Desktop operating systems
Desktop software applications
Peripherals, such as, printers, telephones, etc.
Mobile device support
New equipment ordering and installation
Phone System administration and support
Promote cyber security awareness when dealing with requests
Management of ICT Storage room and consumables inventory levels
Asset management via the ICT Helpdesk system, to include software monitoring.
Escalation to 3rd party support and ensuring the request is resolved within agreed service levels.
Operate within a safe, healthy and environmentally responsible manner.
Creation of any documentation required to support the ICT change control process and internal procedures.
Ensuring that all areas of the ICT department are presented in a professional and organised manner.
Any additional tasks/projects, as requested by the Senior ICT Engineers and the ICT leadership team.

Key Experiences and Skills Required:

Microsoft 365 applications
Windows 11 OS
General PC Support
Basic PC hardware and peripheral repairs
Capable of clear and accurate communication, both written and verbal.

Desirables Skills, Qualifications and Experience Required:

Five GCSEs at level 4 or above, including English Language, Maths and a Science or Technology subject.

Personal Attributes:

Action orientated – Able to deal with problems in appropriate time frames
Driven by results – Decisive, confident addressing problems and opportunities, challenging activities to improve performance, demonstrate willingness to challenge accepted methods and standards
Effective communication – Clear concise written and spoken, ability at all levels, customer, supplier and internal
High Standards – demonstrating a motivation to improve standards and thereby making a real difference, challenging inadequate solutions
Integrity and trust – demonstrating a sense of commitment to openness, honesty, loyalty and high standards in undertaking the role
People management – demonstrating commitment to working and engaging constructively with internal and external stakeholders

Apply Now

Refine Your Search

3rd line support jobs in tong, shr

IT Support Apprentice

Home Energy Advisor

Short

3rd Line Support Engineer

3rd Line Engineer - Support

Child Maintenance Service Telephony Caseworker - Dudley

Hourly Paid Lecturer in Academic Study Skills/English Language Support

Enforcement Immigration Officer

Transport Manager

Digital Operations & Supplier Assurance Lead

HR Assistant

Stores Operative (Insite Stores Operative) - Shifts

Senior Systems Administrator

Programmatic Account Manager

Network Operation Engineer

Process Developer

IT Development Engineer (Software)

Programmatic Senior Account Manager

Senior ICT Systems & Network Administrator

IT Support Engineer

I want to receive the latest job alerts for 3rd line support in tong, shr

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