Cluster manager Work, Jobs in Tong, Shr (with Salaries)

Cluster General Manager
iQ Student Accomodation —Birmingham
- £44,000 - £47,000 a year
- Full-time
- Hotel
- Driving
- Leadership
- Annual leave
13d
Cluster Operations Manager
Unite Students —Birmingham
- Hospitality
- Leadership
- Annual leave
- Employee assistance programme
Cluster Meeting & Events Sales Manager
AccorHotel —Wolverhampton
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
2d
Senior Content Officer – SuperTechWM
Birmingham City University —Birmingham
- £38,050 - £44,131 a year
- Part-time
- Hybrid work
- Project management
- University
- Financial services
10d
Retail Area Manager
Etech Mobility UK Ltd —Birmingham
- £45,000 - £50,000 a year
- Full-time
- Travel
- IT
- In-person
Quick apply
5d
Loss Prevention Officer- Birmingham
NEXT —Birmingham
- From £25,068 a year
- Weekend availability
- Travel
- IT
Facilities Manager
Bruntwood —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Annual leave
7d
Store Manager
Lovisa —Brierley Hill
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
Operations Co-ordinator
Unite Students —Birmingham
- Hospitality
- Administrative experience
- Annual leave
- Employee assistance programme
Senior Lettings Manager - UK
Dwelly —Birmingham
- Management
- Sales
- Leadership
Cover Store Manager
Deichmann —Birmingham
- £31,500 a year
- Full-time
- Supervising experience
- Driving
- Travel
German Speaking Principal Project Manager / Associate Project Manager, TRANSPORT PROJECT MANAGEMENT TEAM
Ramboll —Birmingham
- Full-time
- Microsoft Powerpoint
- Engineering
- Project management
- Annual leave
Quick apply
Beauty Therapist
Superdrug —Wolverhampton
- £13.85 an hour
- Temporary
- IT
- Store discount
- Employee discount
9d
Trading Team Manager Designate
B&Q —Birmingham
- £30,000 - £33,000 a year
- Part-time
- Travel
- Annual leave
- Employee assistance programme
2d
Business Development Manager
REXEL —Stoke-on-Trent
- Full-time
- Remote
- Management
- Sales
- Business development
- Annual leave
- Employee discount
Quick apply
11d

More jobs to discover

Find similar jobs that you might be interested in.

Cluster Operations Manager
Unite Students —Birmingham
With responsibility for both operational delivery and day-to-day financial performance, you will play a key role in driving results, maintaining standards, and…
Cluster General Manager
iQ Student Accomodation —Birmingham
You balance operational excellence with commercial performance, keeping the building safe and compliant, shaping the resident experience, and driving results…
£44,000 - £47,000 a year
13d

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cluster manager jobs near tong, shr

Cluster General Manager

iQ Student Accomodation -
Birmingham

Apply Now

Job details

Full-time
£44,000 - £47,000 a year
13 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership

Qualifications

Driving
Leadership

Full job description

Salary

£44,000 - £47,000

Contractual hours

Basis

Full Time

Region

Sites - Midlands

Package

25 days annual leave (plus bank holidays) Day off on your birthday Discretionary bonus scheme Pension – matched up to 8% Life Assurance Season ticket loans Cycle to work scheme Gym discounts Discounts & Offers

Job category/type

Operations

Date posted

13/07/2026

Job reference

R00664

Cluster General Manager

Doing the right thing, even when nobody’s watching? It’s an iQ thing.

iQ is one of the UK's biggest providers of student accommodation, committed to giving over 37,000 students in 86 sites across 29 UK cities their ‘Best Year Yet’. Our site teams are made up of supportive, driven, hands‑on people who love providing our residents with a home from home.

Think that sounds like you? Here’s a bit about the role…

About the role

As a Cluster General Manager (CGM), you take the lead of our busy buildings. You’re responsible for making sure everything runs smoothly day to day while creating a safe, welcoming environment for residents and a positive, high‑performing environment for the team.

You balance operational excellence with commercial performance, keeping the building safe and compliant, shaping the resident experience, and driving results through strong decision‑making. With the site balanced scorecard as your guide, you spot opportunities, remove barriers, and drive continual improvement, all while pushing your site towards being fully leased and achieving a ‘Full House’.

You’re comfortable switching between big‑picture planning and hands‑on support, doing whatever’s needed to keep things running like clockwork. You won’t be doing it alone, we’ll give you the tools, training and support you need to grow, so you can be the best you can be here at iQ. No two days are ever the same and that’s all part of the excitement!

What you’ll be doing

Managing budgets, reviewing financial processes and collaborating with Credit Control

Monitoring performance, analysing market trends and maintaining university partner relationships
Driving NPS, Google reviews and converting opportunities

Recruiting, onboarding, developing and coaching the team to ensure they are fully equipped to deliver the best customer service across hours of operation

Running regular check‑ins, performance reviews, and coaching sessions with the team
Taking ownership of all health & safety responsibilities and coordinating audits, inspections, compliance actions, risk assessments, and incident reporting

Reviewing feedback, resolving complaints and being the main point of escalation resolution at site
Always looking for opportunities to improve the site operation and challenging the status quo
Liaising with contractors and support teams ensuring a #NoCompromise approach is adopted
Owning the site balanced scorecard, tracking KPIs, monitoring satisfaction scores and driving improvements

What makes a great iQer

First and foremost, we're looking for an enthusiastic leader who thrives in a get-stuff-done kind of environment. You won't mind rolling your sleeves up, leading a team and be a great communicator.

You'll have some team / building management experience, but that could be in a hotel, gym or restaurant for example, however, we're much more interested in your people skills, personality and drive to succeed.

Working hours

Our residents come first, so rotas are designed around their needs.
You’ll work opposite shifts to the Assistant Manager. You’re responsible for building the rota for the full team and publishing it at least six weeks in advance.
Shifts may vary across a six‑week pattern, and you’ll work within our site hours of 8am–8pm, Monday to Friday, with occasional weekend work agreed in advance for busy periods or open days.

What you'll get

In exchange, you'll receive great benefits, and the opportunity to work as part of a supportive team in a business that's definitely going places.

Working at iQ is so much more than a job, it's the chance to carve out your future and build a career in a truly diverse environment.

Want to know what it’s really like to work at iQ? Check us out on Glassdoor and hear directly from our people.

Ready to feel like you've got the best job ever? Apply today!

Apply Now

Refine Your Search

cluster manager jobs in tong, shr

Cluster General Manager

Cluster Operations Manager

Cluster Meeting & Events Sales Manager

Senior Content Officer – SuperTechWM

Retail Area Manager

Loss Prevention Officer- Birmingham

Facilities Manager

Store Manager

Operations Co-ordinator

Senior Lettings Manager - UK

Cover Store Manager

German Speaking Principal Project Manager / Associate Project Manager, TRANSPORT PROJECT MANAGEMENT TEAM

Beauty Therapist

Trading Team Manager Designate

Business Development Manager

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