Crm Work, Jobs in Tongwynlais, Crf (with Salaries)

Customer Experience Advisor
Transport for Wales —Pontypridd
- £26,227.50 a year
- CRM software
- Microsoft Excel
- Customer service
- Employee discount
5d
Business Development Administrator
Lorne stewart PLC —Cardiff
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
5d
Business Development Executive
Tes Global —Llantrisant
- Up to £35,000 a year
- Full-time
- Sales
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
Community Assistant
Welsh ICE —Caerphilly
- £26,400 a year
- Full-time
- Hybrid work
- Hospitality
- Care plans
- Communication skills
- Free parking
- Flexible schedule
Quick apply
5d
Business Support - Network Project
Practice Solutions —Mountain Ash
- £10,491 a year
- Part-time
- Hybrid work
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
4d
Strategic Accounts Executive
Tes Global —Llantrisant
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Travel
Quick apply
Customer Service Administrator
Seda UK —Blackwood
- £26,500 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Customer Success & Onboarding Specialist
Comgem —Bridgend
- £28,000 - £35,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Sick pay
Quick apply
20h
Office Assistant
MAINPORT TRAINING —Cardiff
- £13 an hour
- Part-time
- Microsoft Excel
- Customer service
- English
- Free parking
Quick apply
Sales Admin
SGD Security —Cardiff
- £27,500 - £32,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
Tutor Operations Officer
Learna Ltd —Cardiff
- From £26,400 a year
- Full-time
- Hybrid work
- CRM software
- Google Suite
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
3d
Customer Ambassador
Nextbase —Caerphilly
- £25,500 - £26,000 a year
- Full-time
- CRM software
- Microsoft Office
- Organisational skills
- Life insurance
Quick apply
5d
Senior Dynamics 365 CRM Developer
Tokio Marine HCC —Bridgend
- Full-time
- Azure
- Customer service
- DevOps
Business Development Manager
MacroActive —Cardiff
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
12d
Customer Ambassador
Portable Multimedia Limited T/A Nextbase —Caerphilly
- Hybrid work
- CRM software
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
System Development & Application Manager
Hafod —Cardiff
- £54,000 - £58,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Software development
- IT
4d
IT Customer Service Advisor
Catapwlt —Bridgend
- Up to £20,000 a year
- Customer service
- In-person
- Communication skills
- Referral programme
Quick apply
Appointment Setter
Evans Legacy Planning —Cardiff
- £24,420 - £26,000 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- Financial services
- Work from home
Quick apply
6d
Customer Care Administrator
Vertu Motors —Newport
- £27,750 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
Crematorium Assistant - with a focus on Grounds work
Memoria Ltd —Barry
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee assistance programme
- Life insurance
Quick apply

I want to receive the latest job alerts for crm in tongwynlais, crf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

crm jobs near tongwynlais, crf

Customer Experience Advisor

Transport for Wales -
Pontypridd

Apply Now

Job details

Fixed term contract
£26,227.50 a year
5 days ago

Benefits

Cycle to work scheme
Company pension
Free or subsidised travel
Employee discount
Car scheme

Qualifications

CRM software
Microsoft Excel
Customer service
Microsoft Office
Contracts
Classroom experience
IT
Welsh

Full job description

Salary:

£26,227.50
Location:

Llys Cadwyn Pontypridd
Website Category:

Head Office
Contract Type:

Fixed Term
Closing Date:

15 July 2026
Vacancy Reference:

0761

Please note: this is a month fixed-term contract

The Role

Provide first line support to customer enquiries and complaints across telephone, email and other channels supporting projects such as, fflecsi, Concessionary TravelCards, Transport for Wales Passenger Assist along with supporting other projects as required and where contracts are secured.

You will be required to work various shifts between the hours of 8am - 4pm, Monday - Sunday.

Role responsibilities

Support the successful operation of the Contact Centre by providing first line telephone support along with email and social media channel support to customers by undertaking varied actions in line with our projects.
Responding to customer queries (inbound and outbound) and complaints by communicating via telephone, live chat, email and social media to resolve issues in a timely manner ensuring a high-quality service to our customer. Provide accurate and consistent information in response to queries/complaints to deliver the highest level of service across all contracts managed by the Contact Centre.
Complete daily administrative tasks on various systems to ensure seamless operation of all the telephony service contracts undertaken by the Customer Experience Advisors. Use the CRM system to respond to customer emails in a professional and timely manner.
Demonstrate a comprehensive understanding of various TfW projects by keeping abreast of changes to ensure that information is effectively communicated to customers.
Use initiative to inform customers of any potential changes, gaining insight by building relationships with various internal and external stakeholders to ensure a positive end to end customer experience.

Who we're looking for

Previous experience working in a customer service role.
Experience of using a variety of IT systems.
Experience handling high volumes of customer queries and complaints.
Experience of communicating to customers through email channels.
Familiarity with Microsoft Office software (Including Microsoft Excel).

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities

We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.

This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Job benefits

Enhanced pension scheme

Free travel across the TfW rail network

Cycle to work scheme

Electric car scheme

Health cash plan

High street discounts

Training & development opportunities

Apply Now

Refine Your Search

crm jobs in tongwynlais, crf

Customer Experience Advisor

Business Development Administrator

Business Development Executive

Community Assistant

Business Support - Network Project

Strategic Accounts Executive

Customer Service Administrator

Customer Success & Onboarding Specialist

Office Assistant

Sales Admin

Tutor Operations Officer

Customer Ambassador

Senior Dynamics 365 CRM Developer

Business Development Manager

Customer Ambassador

System Development & Application Manager

IT Customer Service Advisor

Appointment Setter

Customer Care Administrator

Crematorium Assistant - with a focus on Grounds work

I want to receive the latest job alerts for crm in tongwynlais, crf

Related Searches

Explore jobs in more locations

Job benefits

Jobseeker tools

Employer Tools

Browse

Stay Connected