Retail manager Work, Jobs in Toome, Ant (with Salaries)

Venue & Customer Experience Lead
The Rink Sports Arena & Multipurpose Centre —Craigavon
- £22,000 - £24,500 a year
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
Quick apply
3d
Assistant Store Manager
PPG —Antrim
- Overtime
- IT
- Annual leave
- Employee discount
Quick apply
Graduate Management Trainee - Belfast
Enterprise Mobility —Belfast
- Full-time
- Sales
- Customer service
- Bachelor's degree
Deputy Store Manager - Antrim
Lidl —Antrim
- £33,000 - £40,000 a year
- Full-time
- Management
- Driving
- Communication skills
- Employee assistance programme
Deputy Store Manager - Magherfelt
Lidl —Magherafelt
- £33,000 - £40,000 a year
- Full-time
- Management
- Driving
- Communication skills
- Employee assistance programme
9d
Assistant Manager
Savers —Belfast
- £31,600 a year
- Weekend availability
- Retail management
- Employee assistance programme
- Sick pay
Quick apply
Womenswear Assistant Manager
DV8 Fashion —Craigavon
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
20h
Womenswear Manager
DV8 Fashion —Craigavon
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
20h
Replenishment Manager
B&M Retail —Craigavon
- £27,873 a year
- Weekend availability
- Hospitality
- Team management
- Organisational skills
- Employee discount
New & Used Car Retail Manager
TrustFord —Ballymena
- £36,253 a year
- Sales
- Hotel
- Leadership
- Annual leave
- Employee discount
Charity Shop Manager
The Sheffield Cats Shelter —Chapeltown
- £26,822 a year
- Part-time
- Management
- In-person
- Leadership
- Store discount
- Employee discount
Quick apply
Part-Time Supervisor
DV8 Fashion —Belfast
- Part-time
- Supervising experience
- Employee discount
Quick apply
Retail Manager - Ballymena
Marie Curie —Ballymena
- £18,505.76 a year
- Part-time
- Merchandising
- Team management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Part-Time Retail Supervisor (Seasonal)
DV8 Fashion —Craigavon
- Part-time
- Employee discount
Quick apply
11d
Floor Manager
B&M Retail —Craigavon
- £27,873 a year
- Weekend availability
- Hospitality
- Team management
- Organisational skills
- Employee discount
Assistant Store Manager - Victoria Square & Abbey Centre
Lovisa —Belfast
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
Team Leader
NEXT —Belfast
- £13.84 an hour
- Full-time
- Customer service
Sales - Supervisor
New Look —Magherafelt
- Full-time
- Microsoft Word
- Retail management
- Employee discount
Duty Manager
Iceland —Ballymena
- £11.60 - £12.71 an hour
- Full-time
- Retail management
- Employee discount
- Referral programme
2d
Team Leader
Poundland —Antrim
- £13.21 an hour
- Leadership
- Employee discount
8d

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Venue & Customer Experience Lead

The Rink Sports Arena & Multipurpose Centre
Craigavon

Quick apply

Job details

Permanent | Part-time
£22,000 - £24,500 a year
3 days ago

Benefits

Free parking
On-site parking

Qualifications

Hospitality
Management
Customer service
Shift management
Supervising experience
First Aid Certification
Retail management
Leadership

Full job description

Overview
We are looking for someone with strong hospitality, customer service or venue operations experience who enjoys leading people, maintaining high standards and ensuring customers have a fantastic experience.

This is not a sports development role. You do not need a background in sport or roller skating to succeed.

If you have experience managing shifts, motivating teams, maintaining standards and creating positive customer experiences, we'd love to hear from you.

Success in this role is achieved through leading and developing the team, maintaining high standards, and creating great customer experiences — not by doing everything yourself.

As Venue Lead, you will be responsible for the smooth day-to-day operation of The Rink, ensuring our customers receive outstanding service and our team delivers consistently high standards.

You will lead part-time staff and Duty Supervisors, oversee busy public skating sessions and birthday parties, and ensure the venue remains clean, organised, safe and welcoming.

You will be supported by a team of Duty Supervisors and part-time staff and will have responsibility for ensuring operational standards are consistently achieved across the venue.

This is a hands-on role where you'll be visible, approachable and actively involved in the operation.

---------------------------------------------------------------------------------

Responsibilities

Customer Experience

Lead the delivery of exceptional customer experiences.
Ensure all visitors receive a warm, friendly and professional welcome.
Handle customer feedback and resolve issues positively and effectively.
Support the successful delivery of public skating sessions, birthday parties and events.

Team Leadership

Lead, support and motivate a team of part-time staff and Duty Supervisors.
Create a positive team culture built on respect, accountability and excellent service.
Support recruitment, induction and ongoing training.
Ensure staff understand and consistently meet expected standards.
Hold team members accountable for performance and completion of assigned duties.

Operational Standards

Ensure the venue is clean, safe and well-presented at all times.
Monitor and enforce operational procedures, cleaning standards and health & safety requirements.
Carry out venue checks and operational inspections.
Ensure opening and closing procedures are completed correctly.
Maintain a culture where standards are consistently achieved through the team.

Administration & Coordination

Assist with staff rotas and scheduling.
Support booking administration and operational planning.
Complete operational reports and cash reconciliation processes.
Work closely with the CEO to ensure smooth venue operations and excellent customer experiences.

About You

We are looking for someone who:

Has a minimum of 3 years' experience in a supervisory, team leader or management role.
Has experience leading teams in a customer-facing environment.
Enjoys helping people succeed and creating positive team cultures.
Is confident maintaining standards and holding people accountable when required.
Is comfortable addressing performance issues and ensuring standards are consistently maintained through the team.
Takes pride in delivering excellent customer experiences.
Is organised, reliable and able to work independently.
Leads calmly and positively under pressure.

Ideal Backgrounds

Candidates may come from:

Hospitality
Hotels
Restaurants
Family entertainment centres
Visitor attractions
Cinemas
Retail management
Events and venue operations

Experience in sport or leisure is welcome but not essential.

Working Pattern

This role is primarily based around our busiest operating periods and customer-facing activities.

The role is typically worked across:

Wednesday to Friday afternoons/evenings
Saturdays
Sundays

The venue is generally closed on Mondays, and Tuesday working is only occasionally required depending on bookings and seasonal demand.

School holiday periods are some of our busiest and most exciting times, and additional paid hours are typically available during these periods.

Flexibility is important, as our busiest times are often when families and communities are enjoying their leisure time.

Pay: £22,000.00-£24,500.00 per year

Benefits:

Free parking
On-site parking

Application question(s):

Describe a time when you had to address poor performance or standards within a team. What did you do and what was the outcome?
Which statement best describes your management style?

A) I prefer to complete tasks myself to ensure they are done correctly.

B) I train staff, set expectations and regularly check standards.

C) I trust staff to manage themselves once trained.

Are you available to work weekends on a regular basis?

Experience:

supervising or managing staff: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

retail manager jobs in toome, ant

Venue & Customer Experience Lead

Assistant Store Manager

Graduate Management Trainee - Belfast

Deputy Store Manager - Antrim

Deputy Store Manager - Magherfelt

Assistant Manager

Womenswear Assistant Manager

Womenswear Manager

Replenishment Manager

New & Used Car Retail Manager

Charity Shop Manager

Part-Time Supervisor

Retail Manager - Ballymena

Part-Time Retail Supervisor (Seasonal)

Floor Manager

Assistant Store Manager - Victoria Square & Abbey Centre

Team Leader

Sales - Supervisor

Duty Manager

Team Leader

I want to receive the latest job alerts for retail manager in toome, ant

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