Engagement manager Work, Jobs in Tooting, Gtl (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Family Hub Participation and Engagement Manager
Merton Council —Merton
- £43,680 - £48,003 a year
- Full-time
- Organisational skills
- Communication skills
10d
Front of House Manager
Amplify Guest Services —London Bridge Station
- £43,260 a year
- Full-time
- Management
- Administrative experience
- Supervising experience
Quick apply
15h
Senior Communications and Engagement Manager
The Royal Marsden NHS Foundation Trust —Chelsea
- £58,133 - £65,261 a year
- Full-time
23h
Experience & Engagement Manager
Virgin Active —London
- From £40,000 a year
- Weekend availability
- Annual leave
- Employee discount
Senior Customer Success Manager (Central Team)
Smartly.io —London
- Hybrid work
- English
- Travel
- Communication skills
3d
Customer Success Manager
LM Talent Solutions —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
- Work from home
- Referral programme
Quick apply
2d
Guest Services Manager
Rapport —London
- £53,000 - £55,000 a year
- Full-time
- Hospitality
- Employee assistance programme
3d
Customer Engagement Manager - Europe
SymphonyAI —London
- £105,000 - £115,000 a year
- Full-time
- Remote
- Spanish
- Project management
- Bachelor's degree
2d
Senior Schools Engagement Manager
WWF —Woking
- £45,167 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Teaching
- Annual leave
11d
Member Experience and Engagement Manager
LGBT Great —London
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Time management
Quick apply
2d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
TG34309747 Visitor Experience and Operations Manager
TATE Museum —London
- £39,791 a year
- Management
- Customer service
Quick apply
1d
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
National Engagement Manager
World Resources Institute —London
- £45,000 - £66,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Flexible schedule
4d
Learning and Development Manager
Ole & Steen —London
- £50,000 - £60,000 a year
- Full-time
- Hospitality
- Leadership
Quick apply
Manager, Global Career Development and Employer Engagement - NYU London
New York University —London
- Full-time
- Microsoft Office
- Master's degree
- Presentation skills
- Annual leave
Programme Manager - Global Talent Visa
Founders Forum Group —London
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Presentation skills
- Work from home
- Employee discount
Quick apply
7d
Build to Rent - General Manager
Sable Capital —London
- £60,000 - £70,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
9d
Internal Communications Manager
SOAS University of London —London
- £51,902.57 - £61,048.57 a year
- Full-time
- Annual leave
- Employee assistance programme
3d

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

engagement manager jobs in tooting, gtl

Client Engagement Manager

Family Hub Participation and Engagement Manager

Front of House Manager

Senior Communications and Engagement Manager

Experience & Engagement Manager

Senior Customer Success Manager (Central Team)

Customer Success Manager

Guest Services Manager

Customer Engagement Manager - Europe

Senior Schools Engagement Manager

Member Experience and Engagement Manager

Head Of Customer Experience

TG34309747 Visitor Experience and Operations Manager

Relationship Manager

National Engagement Manager

Learning and Development Manager

Manager, Global Career Development and Employer Engagement - NYU London

Programme Manager - Global Talent Visa

Build to Rent - General Manager

Internal Communications Manager

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