Senior service delivery manager Work, Jobs in Tooting, Gtl (with Salaries)

PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Senior Service Delivery Manager
Zenzero Solutions —London
- Analysis skills
- Project management
- Bachelor's degree
12d
Recruitment Manager
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
8d
Senior Service Delivery Manager
Telana —London
- Azure
- DevOps
- Machine learning
- Employee assistance programme
Senior IT Service Manager
BLUE PAD —London
- £88,000 - £90,000 a year
- Full-time
- PMP
- Analysis skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
3d
Senior Agile Delivery Manager
Reward Gateway —London
- £85,000 - £110,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- No experience needed
Head of Estates Operations
British Transport Police —London
- £72,436.28 a year
- Full-time
- Engineering
- Leadership
- Communication skills
- Annual leave
- Gym membership
Quick apply
14d
Senior Manager Public Affairs (Housing)
Nationwide Building Society —London
- From £85,000 a year
- Full-time
- Communication skills
12d
Senior Service Quality Manager
NEST —London
- £60,000 - £70,000 a year
- Hybrid work
- Analysis skills
- IT
- Financial services
6d
Senior IT Delivery Manager
Shivom Consultancy Ltd —Brentford
- £55,000 - £70,000 a year
- Full-time
- Azure
- Computer Science
- PMP
- Employee assistance programme
Quick apply
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Financial services
- Annual leave
Quick apply
Senior Project Executive / Senior Project Manager - Brand Health Tracking
Ipsos —London
- From £500,000 a year
- Hybrid work
- Microsoft Office
- Project management
- AI
- Annual leave
Customer and Trading Manager - Online
Sainsbury's —London
- From £34,450 a year
- Management
- Customer service
- Leadership
- Employee discount
Senior Projects Manager Disrepair & Damp & Mould
A2Dominion Group —Staines-upon-Thames
- £69,922 - £84,642 a year
- Data analysis skills
- English
- Contracts
- Employee discount
Senior Programme & Service Delivery Directors
A.T.M Strategic Management Consulting —London
- £1,500 - £2,000 a day
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Delivery Manager
Intent HQ —London
- Hybrid work
- PMP
- Project management
- Organisational skills
- Employee assistance programme
- Gym membership
Quick apply
9d
Regional Manager
Lanes Group —Crawley
- £65,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
Senior Business Manager
DMC Healthcare —London
- £60,000 - £65,000 a year
- Full-time
- Management
- GP surgery experience
- Microsoft Office
- Annual leave
Quick apply

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PMO Manager

NextStep
London

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Job details

Full-time
£80,000 - £100,000 a year

Benefits

Company pension

Qualifications

Programme management
Waterfall
PMP
Analysis skills
PRINCE2 Certification

Full job description

About NextStep

NextStep connects top consulting talent with high-potential opportunities through smart, AI-powered matching. We partner with ambitious companies across sectors to place experienced professionals in roles where they can have a real impact. On behalf of a client in our partner network, we are currently looking for a PMO Manager to join their team.

About the Company

Our client is a leading UK-headquartered financial services group with operations spanning retail banking, asset management, and insurance. The business is two years into a £200m technology and operating model transformation programme, modernising its core banking infrastructure, consolidating platforms, and reshaping how it delivers services to 4 million customers. The Group Transformation Office is now looking for an experienced PMO Manager to strengthen programme governance and delivery assurance across the portfolio.

The Role

As PMO Manager, you will be responsible for the governance, reporting, and delivery management infrastructure that keeps the transformation programme on track. You will work directly with the Programme Director and senior business sponsors, ensuring that workstreams are well-planned, risks are surfaced early, and the right information reaches the right people at the right time. This is a critical coordination and assurance role in one of the UK's largest ongoing financial services transformation programmes.

What You'll Do

Design and maintain the programme governance framework, including milestone tracking, RAID log management, dependency mapping, and escalation protocols across multiple concurrent workstreams.
Produce high-quality programme reporting for ExCo, Board, and regulators, translating complex delivery status into clear and accurate narrative.
Lead the planning and scheduling process across programme workstreams, facilitating cross-team alignment and resolving resource conflicts.
Run the regular programme cadence, including steerco preparation, workstream leads forums, and weekly status reviews.
Identify delivery risks and issues early, work with workstream leads to develop mitigation plans, and escalate where required.

What We're Looking For

5–8 years of experience in PMO, programme management, or management consulting roles, ideally within financial services or other regulated industries.
Deep familiarity with programme governance frameworks, including waterfall, agile, and hybrid delivery models.
Strong analytical and reporting skills, comfortable building and maintaining complex programme schedules, RAG dashboards, and board-level reporting packs.
Excellent stakeholder management skills; able to influence and challenge senior leaders constructively.
Prince2, MSP, or PMP qualification preferred; Agile/SAFe certification a useful addition.

Compensation & Benefits

Base salary of £80,000 – £100,000, depending on experience.
Annual performance bonus.
Private health cover, enhanced pension, and 28 days holiday.
Hybrid working from London (2–3 days in the office per week).

How to Apply

To be considered for this role, please create your profile at getnextstep.com. Once your profile is complete, our matching system will evaluate your background against the role criteria and match you with the company if it's a strong fit. No cover letter required.

This role is listed by NextStep on behalf of our client. All applications are handled with confidentiality.

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