Sales support representative Work, Jobs in Topsham, Dev (with Salaries)

Service Advisor (PC) - Mercedes-Benz of Exeter
City West Country Ltd —Exeter
- Up to £38,900 a year
- Call to connect
- IT
- Employee assistance programme
- Employee discount
Quick apply
Showroom Advisor
B&Q —Exeter
- £14.10 - £14.37 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Trading Team Manager Designate
B&Q —Exeter
- £29,000 - £32,000 a year
- Part-time
- Travel
- Annual leave
- Employee assistance programme
Deputy Manager
Iceland —Exeter
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Hospital Account Manager
IQVIA —Exeter
- Full-time
- Analysis skills
- No degree
- Travel
Account Manager
Ecolab Inc. —Exeter
- Full-time
- Engineering
- Data analysis skills
- Bachelor's degree
Mobile Service Technician/Mechanic - Day/Night Shifts Available
TrustFord —Exeter
- Night shift
- Maintenance
- Hotel
- Annual leave
- Employee discount
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Optometrist
SpaMedica —Exeter
- £53,538 - £61,187 a year
- Full-time
- Hospital experience
- Work from home
- Employee discount
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Technical Director, Capture Management Lead - Water
AECOM —Exeter
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership

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Service Advisor (PC) - Mercedes-Benz of Exeter

City West Country Ltd -
Exeter

Quick apply

Job details

Up to £38,900 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Full job description

Salary: Up to£38,900.00 per annum

Hours: Monday - Friday 08:00 - 18:00 with Saturdays on a rota basis

Location: Exeter

This is a rare opportunity to join the service team at City West Country Ltd in our Mercedes-Benz of Exeter dealership! We are looking for Service Advisor to support the smooth running of the workshop, ensuring all work is managed efficiently and in line with brand standards and franchise requirements.

The role involves delivering against key KPIs, contributing to strong financial performance through effective upselling and job management, and providing a high level of customer care. Acting as the link between the customer and the workshop, you will ensure clear communication, manage expectations, and consistently deliver an experience that exceeds customer expectations.

Who are City West Country?

We are a privately owned, awardwinning automotive group with over 40 years of industry experience, operating successful dealerships across Exeter, Taunton, Plymouth and Truro. As our business continues to expand, were offering the right candidate the chance to thrive in a fastpaced, forwardthinking environment

Owned by a fatherandson team, we pride ourselves on strong family values. For the past three years, we have also been recognised as an Outstanding Company to Work For by Best Companies!

What can we offer you?

Employee Car Scheme
Manufacturer Accredited training programme
25 days holiday + bank holidays
Scottish Widows salary sacrifice pension scheme
Access to our exclusive Benefits Hub discounts on big brands
Employee Assistance Programme
Cycle to work scheme and eye care vouchers
Life assurance 1 x basic salary
Long Service Awards to celebrate your milestones

What Youll Be Doing

As a Service Advisor you will support the smooth day-to-day operation of the workshop, ensuring all work is managed in line with standard processes and franchise requirements. You will be responsible for coordinating jobs efficiently, maintaining clear communication between customers and the workshop, and supporting overall back-of-house performance.

You will deliver against key KPIs including service targets, mystery shop standards, and customer feedback, while identifying opportunities to drive additional sales and maximise revenue in line with business objectives.

This is a key customer-facing role, acting as the link between the customer and the technical team. You will ensure expectations are managed effectively, updates are clear and timely, and every interaction reflects a high standard of service and professionalism.

Key Responsibilities

Efficiently manages resources with workshop controllers to deliver quality service on time
Ensures drivers operate to schedule and meet customer and workshop expectations
Effectively liaises with relevant departments across the business
Gives customer focus priority throughout the service operation
Communicates and develops strong professional relationships with customers to deliver a high level of service
Ensures that the customer is fully informed of any changes to costs including invoice explanation and advising on any future requirements
Delivers customers vehicle on time to a high standard
Manages the standard and quality of technical information
Ensures that the authorisation of warranty and goodwill meets the manufacturers recommendations
Meets with the service manager to review performance and suggest improvements
Builds good relationships with manufacturers, professional bodies, suppliers and statutory representatives
Maintains effective service information by ensuring all relevant marketing information is maintained on the customer/prospect database

What Were Looking For

Previous service experience within the Motor industry
Experience of a customer focussed environment
Specialist/ technical product knowledge
Admin and IT Skills

Is This You?

If youre excited by this great opportunity, we'd love to hear from you! Apply today and join a company that values performance, passion and progression.

We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.

Want to discuss this role? Call Beth Williams on 01392 825073 or email [email protected]

Quick apply

Refine Your Search

sales support representative jobs in topsham, dev

Service Advisor (PC) - Mercedes-Benz of Exeter

Showroom Advisor

Trading Team Manager Designate

Deputy Manager

Hospital Account Manager

Account Manager

Mobile Service Technician/Mechanic - Day/Night Shifts Available

Optometrist

Technical Director, Capture Management Lead - Water

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