Technology infrastructure & security Work, Jobs in Tore, Hld (with Salaries)

IT Services Technician
Barchester Healthcare —Inverness
- English
- IT
Quick apply
Service Delivery Manager
SSE —Inverness
- £77,488 - £91,285 a year
- Full-time
- Employee discount
- Gym membership
2d
Lead Network Services Designer
SSE —Inverness
- £50,100 - £75,100 a year
- Full-time
- Computer networking
- IT
- Leadership
- Employee discount
- Gym membership
2d
Lead Solutions Architect - OT
SSE —Inverness
- £66,100 - £99,100 a year
- Full-time
- Computer Science
- Bachelor's degree
- Agile
- Employee discount
- Gym membership
9d
Lead BI Developer
SSE —Inverness
- £69,105 - £81,406 a year
- IT
- Employee discount
- Gym membership
9d
Lead Solutions Architect
SSE —Inverness
- £66,100 - £99,100 a year
- Full-time
- Computer Science
- Bachelor's degree
- Agile
- Employee discount
- Gym membership
9d

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Service Delivery Manager
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IT Services Technician

Barchester Healthcare -
Inverness

Quick apply

Job details

Permanent

Qualifications

Driving Licence
GCSE
LAN
English
VoIP
IT support
IT

Full job description

About the Role

At Barchester Healthcare, technology plays a critical role in supporting the delivery of outstanding care and operational excellence across our homes and support functions. We are looking for a proactive and technically skilled IT Services Technician to join our IT team and help ensure the availability, security and performance of our IT services nationwide.

In this varied and hands-on role, you will support the monitoring and maintenance of our IT infrastructure, helping to identify and prevent issues before they impact users and services. You'll work closely with the wider IT team and Services Desk to provide effective support, resolve performance issues and contribute to the continuous improvement of our network and systems environment.

This is an excellent opportunity for someone with strong infrastructure and networking knowledge who enjoys problem-solving, continuous learning and delivering excellent customer support in a fast-paced environment.

What You'll Be Doing

Network & Infrastructure Monitoring

Monitor server and network performance across the IT estate
Set up and maintain monitoring solutions to support proactive IT service management
Analyse network performance and implement corrective actions to resolve issues and improve reliability
Monitor and maintain network servers, including supporting upgrades and improvements
Document processes and maintain network performance metrics and reporting
Keep up to date with emerging technologies and identify opportunities for improvement across the infrastructure estate

IT Support & Service Delivery

Support the Service Desk with the investigation and resolution of performance-related issues
Provide network support and troubleshoot connectivity problems across sites and services
Assist in restoring services quickly and effectively to minimise operational disruption
Work collaboratively with IT colleagues and non-technical stakeholders to deliver excellent service support

Security & Systems Administration

Configure and assess hardware and application security logs to identify and manage risks
Perform systems administration tasks to maintain the integrity and security of IT services
Support network security requirements and ensure systems remain secure and compliant
Assist with maintaining stable, secure and high-performing IT infrastructure environments

Network Configuration & Connectivity

Configure hardware and software to optimise network communication and performance
Support the setup and maintenance of LAN and WAN networks
Configure and support Voice over IP (VoIP) and VTC devices
Manage IP addressing and maintain accurate system and network reporting

About You

Essential Skills & Experience

Minimum of 2 years' experience in an IT support or infrastructure-focused role
Experience working in a service-oriented environment with a strong focus on end-user support
GCSE Grade C (or equivalent) or above in Maths and English
Good knowledge of IT services and service delivery principles
Strong technical skills across networking, infrastructure and IT security
Full clean UK driving licence and flexibility for nationwide travel

Quick apply

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technology infrastructure & security jobs in tore, hld

IT Services Technician

Service Delivery Manager

Lead Network Services Designer

Lead Solutions Architect - OT

Lead BI Developer

Lead Solutions Architect

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