Operational excellence team leader Work, Jobs in Torquay, Dev (with Salaries)

Customer Care Manager
Kier Group —Exeter
- Part-time
- Continuous improvement
- Flexible schedule
12d
Administration & Systems Lead | Marldon Christmas Tree Farm
Marldon Christmas Tree Farm —Paignton
- Overtime
- Microsoft Excel
- Administrative experience
- Supervising experience
Quick apply
3d
Operations Manager – Supported Living
Pioneering Independence Ltd —Torquay
- £30,000 - £32,500 a year
- Overtime
- Continuous improvement
- In-person
- Training & development
- Store discount
- Annual leave
Quick apply
5d
Area Manager - Residential Care Home
Rose Care Group - Main —Exeter
- From £60,000 a year
- Full-time
- Management
- Travel
- Free parking
- Annual leave
Quick apply
Regional Manager
Bestway Group —Exeter
- Full-time
- Sales
- Data analysis skills
- Human resources
Quick apply
Late Shift Senior Bakery Manager
Eatons Patisserie Limited —Torquay
- £35,000 - £37,500 a year
- Full-time
- Forklift
- Bakery
- Team management
Quick apply
6d
Hotel Manager
The Marine Hotel —Paignton
- £38,000 a year
- Full-time
- Hotel
- Budgeting
- Training & development
- Free parking
- Employee discount
Quick apply
4d
Sales - Sales Advisor - UK
New Look —Exeter
- Part-time
- Customer service
Production Planner - Newton Abbott
ASSA ABLOY —Newton Abbot
- Data analysis skills
- Continuous improvement
RBC Brewin Dolphin - Wealth Manager (Wealth Planner / Financial Planner)
Royal Bank of Canada —Exeter
- Full-time
- Business development
- Communication skills
Customer Service Advisor
Barclays —Exeter
- £26,700 a year
- Weekend availability
- Banking
- Life insurance
Store Manager
Mountain Warehouse —Exeter
- Full-time
- Customer service
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Value Stream Lead
Gooch & Housego Torquay —Torquay
- Full-time
- Continuous improvement
- Quality control
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Apprenticeships at Lorient, Newton Abbott
ASSA ABLOY —Newton Abbot
- Continuous improvement
- Organisational skills
General Manager - iBounce
iBounce/iTown Newton Abbot/South Devon Bake House —Newton Abbot
- £14,300 - £28,600 a year
- Part-time
- Management
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
Project Leader
Mott MacDonald —Exeter
- Full-time
- Engineering
- Mentoring
- Annual leave
Duty Manager
SPAR —Teignmouth
- £12.71 an hour
- Part-time
- Customer service
- Retail management
- Employee discount
- Flexible schedule
5d
Project Planner
TMS Ltd —Dawlish
- Hybrid work
- Civil engineering
- Microsoft Excel
- Engineering
Quick apply
Restaurant General Manager
Prezzo Italian —Torquay
- £37,500 - £40,000 a year
- Full-time
- Sales
- Restaurant management
- Human resources
- Employee discount
Quick apply
M&E shift supervisor
CBRE —Exeter
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Annual leave

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Customer Care Manager

Kier Group -
Exeter

Apply Now

Job details

Permanent | Part-time | Full-time
12 days ago

Benefits

Company pension
Private medical insurance
Flexible schedule
Car scheme

Qualifications

Report generation
Client engagement
Stakeholder liaison
Complaint handling
Continuous improvement
Management reporting

Full job description

Meet the recruiter

Liv Staples

Benefits

Life assurance

Private medical insurance

Additional holiday purchase opportunities

Matched pension scheme up to 7.5%

Enhanced family leave & policies

Share plan schemes

Free health & wellbeing services

Green car scheme

Customer Care Manager

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We're looking for a Customer Care Manager to join our South West Water team based in Exeter.

Location: Exeter – Hawthorne House - some working from home available
Hours: 39.5 hours per week - some flexibility on start and end times available if desired, just let us know when you speak to us.

We are unable to offer certificates of sponsorship to any candidates in this role.

We are seeking a Customer Care Manager to lead customer service delivery across our South West Water contract. You will manage a team of Customer Liaison Officers, drive customer satisfaction, oversee complaints and escalations, develop strong client relationships and support continuous improvement initiatives. This is an excellent opportunity for a customer-focused leader who can influence stakeholders, analyse performance data and champion service excellence across the business.

What will you be responsible for?

As a Customer Care Manager, you'll be working within the South West Water team, supporting them in delivering excellent customer service across the contract. Your day to day will include:

Leading the delivery of excellent customer service and managing a team of Customer Liaison Officers
Handling customer complaints, compliments and escalations, ensuring timely resolution
Building strong relationships with clients, partners, and operational teams
Monitoring customer performance, satisfaction, and service delivery metrics
Producing reports and insights to support service improvements and representing the business at client meetings

What are we looking for?

This role of Customer Care Manager is great for you if:

You have strong customer service and stakeholder management skills with demonstrable experience leading and developing teams
You possess excellent communication and relationship-building abilities
You can manage complaints and resolve complex customer issues with strong organisational and problem-solving skills
You're confident analysing data and producing performance reports
You have a continuous improvement mindset with the ability to influence and engage operational teams and partners

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We look forward to seeing your application to #joinkier.

Customer Care Manager.docx

Location: Exeter
Vacancy ID: 12128
Background check: None
Closing date: 11 Sep 2026
Contract type: Permanent
Working hours: Full Time
Flexible working: Yes

Flexible working could include part time, job share, condensed hours, or flexible start/end times.

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operational excellence team leader jobs in torquay, dev

Customer Care Manager

Administration & Systems Lead | Marldon Christmas Tree Farm

Operations Manager – Supported Living

Area Manager - Residential Care Home

Regional Manager

Late Shift Senior Bakery Manager

Hotel Manager

Sales - Sales Advisor - UK

Production Planner - Newton Abbott

RBC Brewin Dolphin - Wealth Manager (Wealth Planner / Financial Planner)

Customer Service Advisor

Store Manager

Value Stream Lead

Apprenticeships at Lorient, Newton Abbott

General Manager - iBounce

Project Leader

Duty Manager

Project Planner

Restaurant General Manager

M&E shift supervisor

I want to receive the latest job alerts for operational excellence team leader in torquay, dev

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Meet the recruiter

Liv Staples

Benefits

Customer Care Manager

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Site Manager

Mechanical & Electrical Project Engineer

Electrical Project Engineer

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