Senior it Work, Jobs in Tottenham, Gtl (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
9d
Office Manager/Administrator
Grafton Brickwork Services —Chingford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
Quick apply
3d
IT Manager
RFI Global —London
- Full-time
- Hybrid work
- Software troubleshooting
- Salesforce
- Human resources
- Annual leave
- Employee discount
Quick apply
11d
Global IT Data Engineer Senior Specialist
Boston Consulting Group —London
- Full-time
- Computer Science
- Engineering
- SQL
IT Innovation Adviser
BDO —London
- Full-time
- Product management
- Agile
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Architect
Insurity —London
- £73,000 - £116,000 a year
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Referral programme
Quick apply
Senior Director, Technology - Europe
Hines —London
- AI
- Leadership
5d
Senior IT Support Engineer - UK - Hybrid
Brave —London
- £100,000 - £120,000 a year
- Customer service
- JavaScript
- Organisational skills
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
IT Director
Linear Executive Search —West End
- £115,000 - £135,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- Software development
- Work from home
- Employee stock ownership plan
Quick apply
13d
Residential Support Worker for Children aged 16+ within Supported Accommodation
North And East London Care Ltd —Palmers Green
- £2,500 - £4,000 a month
- Overtime
- English
- In-person
- Care plans
- Annual leave
- Sick pay
Quick apply
Senior Scientist
Shellworks —London
- £55,000 - £65,000 a year
- Doctoral degree
- Engineering
- Master's degree
12d
AI Platform Infrastructure Engineer
Luxoft —London
9d
Global IT Data Scientist Senior Specialist
Boston Consulting Group —London
- Full-time
- Computer Science
- Engineering
- English
Global IT Senior Director - Enterprise Architect for Data
Boston Consulting Group —London
- Full-time
- APIs
Senior IT Business Partner
ISS Facility Services —London
- Customer service
Quick apply
9d
Senior IT Support Engineer
Allica Bank —London
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- SharePoint
IT & OPERATIONS MANAGER
HelpAge International —London
- £50,463 - £61,275 a year
- Full-time
- Hybrid work
- Management
- Data analysis skills
- Analysis skills
Quick apply
11d
IT Director
Sovereign AI —London
- Hybrid work
- Azure
- Computer Science
- AWS

I want to receive the latest job alerts for senior it in tottenham, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
9 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior it jobs in tottenham, gtl

Remote Support Desk Operative

Office Manager/Administrator

IT Manager

Global IT Data Engineer Senior Specialist

IT Innovation Adviser

Junior Account Manager (Customer Support)

Architect

Senior Director, Technology - Europe

Senior IT Support Engineer - UK - Hybrid

Head of CS - Under 18s Services

IT Director

Residential Support Worker for Children aged 16+ within Supported Accommodation

Senior Scientist

AI Platform Infrastructure Engineer

Global IT Data Scientist Senior Specialist

Global IT Senior Director - Enterprise Architect for Data

Senior IT Business Partner

Senior IT Support Engineer

IT & OPERATIONS MANAGER

IT Director

I want to receive the latest job alerts for senior it in tottenham, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected