It service analyst Work, Jobs in Totton, Ham (with Salaries)

Modern Desktop Engineer
Roke —Romsey
- Full-time
- Customer service
- SharePoint
- Linux
3rd Line ServiceDesk Analyst
Vissensa Limited —Lyndhurst
- £38,000 - £45,000 a year
- Full-time
- Analysis skills
- Travel
- Mentoring
- Free parking
- Work from home
Quick apply
11d
IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
Modern Desktop Engineer
Roke Manor Research Limited —Romsey
- Customer service
- Windows
- SharePoint
Low-Code Analyst Developer (Microsoft Copilot Studio & AI Agents)
Portsmouth City Council —Portsmouth
- £39,151 - £42,838 a year
- Hybrid work
- Agile
- AI
- Communication skills
10d
HR Data Analyst
Lane Clark & Peacock —Winchester
- Data analysis skills
- Analysis skills
- No degree
- Annual leave
- Employee discount
IT Applications Support Analyst
Blake Morgan —Southampton
HR Advisor
Roke —Romsey
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Service Delivery Analyst (Cloud Security)
SSE —Portsmouth
- £50,964 - £60,899 a year
- Communication skills
- Employee discount
- Gym membership
10d
HR Advisor
Roke Manor Research Limited —Romsey
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Service Desk Analyst
Bell Integration United Kingdom —Portsmouth
- 12 hour shift
- Communication skills
- Time management
Quick apply
2d
Low-Code Analyst Developer (Microsoft Power Platform)
Portsmouth City Council —Portsmouth
- £39,151 - £42,838 a year
- Hybrid work
- Analysis skills
- Mentoring
- SharePoint
10d
Supply Chain Analyst (Graduate)
Draken —Bournemouth
- Engineering
- Data analysis skills
- Analysis skills
Laboratory Analyst
Chemtech Environmental —Southampton
- £26,250 a year
- Full-time
- Quality control
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
2d
IT Service Analyst
Aspire Defence Services Limited —Tidworth
- Up to £31,500 a year
- Full-time
- In-person
- Annual leave
- Employee assistance programme
Quick apply
IT Process Analyst
Saab —Fareham
- Continuous improvement
- Communication skills
23h
Senior Business Analyst
Draper Tools —Eastleigh
- Full-time
- AI
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
10d
CSS Field Service Engineer
Roke —Romsey
- Full-time
- Engineering
- Maintenance
Project Delivery Manager
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Travel
- Agile
- Communication skills
Quick apply
Data Reporting Analyst
Portsmouth Water —Havant
- £36,223 - £40,120 a year
- Annual leave
- Employee assistance programme
Quick apply

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it service analyst jobs near totton, ham

Modern Desktop Engineer

Roke -
Romsey

Apply Now

Job details

Permanent | Full-time

Qualifications

Desktop support
TCP
Customer service
Software deployment
PaaS
Change management
SharePoint
Technical writing
Linux
Multidisciplinary collaboration
Leadership
Communication skills
PowerShell scripting
PowerShell
Intune
Mobile devices

Full job description

Great ideas come from different minds. That’s why we bring together engineers, scientists, analysts, and creatives from every background — and give them the trust, tools, and freedom to make a difference. What connects us is the mission: solving meaningful problems and building capability that protects what matters most.

And as the challenges evolve, so do we — working on the technologies that will shape tomorrow, not just today.

Making the extraordinary every day:
Roke is a world-class engineering and technology company, with a trusted and long-standing record of delivery spanning research & development, products, managed services and consultancy, serving customers across the globe. The markets in which Roke operates are broad but they are frequently cross-cutting at engineering and delivery levels; markets include defence, national security, intelligence sectors with diversity at the core of Roke’s strategy.
Preserving a high level of confidence by consistently meeting and exceeding customer expectation in relation to IT services and value creation is paramount, equalled by the need to meet the needs of the business regarding safe and sustainable generation of revenue and profit.
The IT department sits within the Corporate Services directorate and plays an important part in enabling Roke to deliver customer work. The department provides effective, compliant, secure, and resilient technical infrastructures, allowing our people to work effectively wherever they are based.
Job Purpose & Key Responsibilities
A key role in the End User Services (EUS) team, leading in the design, delivery and support of the modern Intune desktop and wider M365 environment. A bridging role between the Platform and EUS teams.

Lead in the ongoing development and support of the managed Intune laptop desktop
Primary 3rd line escalation point for the Service Desk
Software packaging and deployment
Ownership of the ongoing vulnerability compliance to align with CE+ & DCC mandated guidelines
Windows operating system support
Basic Linux support / understanding
iOS and Android phone support
Advanced M365 support and administration
Sharepoint support / understanding
Technical leadership in project teams
Work closely with the Head of IT Service, to develop and improve IT service provision, proposing improvements
Develop and maintain high quality technical documentation for use across the wider team
Research and develop solutions to Incidents and Problems as necessary
Engagement with the Change Management Process
Maintain strong relationships with the IT Platform Team
Strive to deliver an excellent level of service to customers at all times
Keep IT management apprised of any ongoing problems
Travel to other Roke sites as necessary
Always fully comply with Roke’s policies and procedures
Undertake such other reasonable duties, commensurate with the job holder’s experience and qualifications, as may be required for the smooth operation of the business

Education and Qualifications

Experience in line with the role requirements
Microsoft certified in any of the following (or similar) would be an advantage
Microsoft 365 Fundamentals / Administrator (MS-900 / MS-102)
Endpoint administrator associate (MD-102)
Identity and Access Administrator (SC-300)
Azure Administrator (AZ-104)
ITIL V4 Foundation

Knowledge, Skills & Experience
Technical

Microsoft OS installation / deployment / Support
Linux OS Installation / Support
Strong Experience of Intune endpoint management
Strong experience in administration across the M365 stack
Understanding of physical infrastructure AD, TCP/IP, DNS, DHCP, VLAN’s, Wifi
Familiar with the practical use of Powershell
Corporate mobile phone management
Experience of Request, Incident, Problem and Change Management
Experience of cloud PaaS such as Azure and AWS would be an advantage

General

Project participation / task ownership
Excellent communication and networking skills
Ability to produce high quality technical documentation
Strong customer focus
Ability to manage conflicting priorities
Excellent and supportive team player
Able to use a high level of initiative
Flexible and agile approach to high workloads
Strong advocate for the IT Department in the wider business

Why You Should Join Us
We offer a competitive salary and access to a number of additional flexible benefits, which will cover Health and Wellbeing, Savings and Protection & Life, Leisure and Entertainment.
Roke has a great community of groups with shared interests. These enable people to share ideas and be passionate about tools, technologies & techniques, which interest them.
We are committed to a policy of Equal Opportunity, Diversity and Inclusion. Our working environment is friendly, creative and inclusive and support a diverse work-force and those with additional needs.

Security
Due to the nature of this position, we require you to be eligible to achieve SC minimum and potentially DV clearances. As a result, you should have resided in the UK for the last 5 years for SC and 10 years for DV.

The Next Step

Click apply, submitting an up-to-date CV. We look forward to hearing from you.

Take a look around the company https://www.roke.co.uk/

Apply Now

Refine Your Search

it service analyst jobs in totton, ham

Modern Desktop Engineer

3rd Line ServiceDesk Analyst

IT Analyst Field Support Engineer

Modern Desktop Engineer

Low-Code Analyst Developer (Microsoft Copilot Studio & AI Agents)

HR Data Analyst

IT Applications Support Analyst

HR Advisor

Service Delivery Analyst (Cloud Security)

HR Advisor

Service Desk Analyst

Low-Code Analyst Developer (Microsoft Power Platform)

Supply Chain Analyst (Graduate)

Laboratory Analyst

IT Service Analyst

IT Process Analyst

Senior Business Analyst

CSS Field Service Engineer

Project Delivery Manager

Data Reporting Analyst

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