Business relationship specialist Work, Jobs in Towcester, Nth (with Salaries)

Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
E-Commerce Manager
pampeano —Kidlington
- £40,000 - £46,000 a year
- Full-time
- CRM software
- Analysis skills
- Bachelor's degree
- Employee discount
Quick apply
2d
Import & Export Logistics Specialist
F&F Stores Ltd. —Milton Keynes
- £30,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Supervising experience
- Employee discount
Quick apply
Stategic Sales Property
BauWatch Group —Northampton
- £60,000 - £90,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Business development
1d
Internal Recruiter
Dachser —Northampton
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
1d
Associate Delivery Manager
HMGCC —Milton Keynes
- £53,761 a year
- Overtime
- Project management
- Communication skills
- Free parking
- Annual leave
Quality Improvement Lead
Principal Medical Limited —Bicester
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- Management
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Stategic Sales Property
BouWatch —Northampton
- £60,000 - £90,000 a year
- Sales
- English
- Business development
1d
Head of Buying & Strategic Procurement
Buckinghamshire Council —Aylesbury
- Full-time
- Analysis skills
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
2h
Business Development Manager
dbfb Ltd —Northampton
- £45,000 - £300,000 a year
- Full-time
- Communication skills
- Negotiation
Quick apply
Area Sales Manager
Dawsongroup —Milton Keynes
- Full-time
- CRM software
- Sales
- Business development
Quick apply
Finance Assistant
Optimax IIM Ltd —Market Harborough
- £25,000 - £30,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
6d
Hire & Sales Coordinator
GAP Group —Milton Keynes
- Full-time
- Microsoft Outlook
- Sales
- Customer service
4h
Personal Assistant to the Chief Executive
Amplius —Rushden
- £39,886 a year
- Full-time
- Hybrid work
- Microsoft Office
- Maths
- Organisational skills
16h
Chief Executive Officer
Link to Change —Bedford
- £45,500 - £47,500 a year
- Full-time
- Microsoft Office
- No degree
- Organisational skills
- Health & wellbeing programme
Quick apply
4d
Supervisor
TC Facilities Management —Lutterworth
- £15 an hour
Client Solutions Executive
TECHNIA GmbH —Milton Keynes
- Hybrid work
- Negotiation
Customer Loyalty Advisor
CreatePay —Milton Keynes
- £28,000 a year
- CRM software
- Customer service
Quick apply
Collections Specialist
BSI —Milton Keynes
- £28,050 - £33,000 a year
- Hybrid work
- Microsoft Excel
- ERP systems
- Communication skills
- Annual leave
- Bereavement leave
12d
Operational Excellence Lead
Dawsongroup —Willen
- Full-time
- Analysis skills
- Continuous improvement
- Travel
Quick apply
13d

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Customer Service Specialist

James and James Fulfilment Ltd. -
Northampton

Quick apply

Job details

Full-time
£27,675 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Customer service

Full job description

Immerse yourself in the world of eCommerce by joining our Client Services team! You will play a pivotal role in ensuring the complete satisfaction of our valued clients.

What you will be doing:

As a Client Service Specialist, you will deliver world-class service to our clients, managing their journey from initial contact through to full resolution. A key part of your role is to keep clients fully informed with timely phone and email updates.

You will proactively identify and address the root causes of problems and operational issues to prevent recurrence. This involves close collaboration with Account Managers, Operations teams, and Onboarding Specialists for thorough investigation and resolution. You will also take the initiative to spot recurring ticket types, client pain points, or process failures, flagging these to the team and highlighting opportunities for improving the overall client experience.

You will be working a rotating shift pattern covering 7am - 3pm, 9am - 5pm and 11am to 7pm, Monday to Friday.

Who are we?

We're a trusted tech-enabled fulfilment partner for hundreds of eCommerce brands globally. Building on our established presence in the UK, USA and Europe, we joined the QLS Group in 2025, significantly expanding our European footprint and accelerating our next phase of international growth.

Why work for us?

Salary: £27,675 per annum
Enhanced maternity pay
25 days holiday & bank holidays and 5% matched pension
Free on-site parking, electric car charging points,excellent bus links, bike shelters and showers on site
Zen Den - a dedicated, quiet space to relax, unwind, meditate or reflect
Mental Health Support - we have a team of trained Mental Health First Aiders, to support you when you may need it
HealthShield - GP anytime, cashback for prescriptions, optical, dental...
Enhanced company sick pay
Cycle to work scheme
Life assurance
Please note this role is located at our Northampton site 5 days per week, with the option to work 1 day from home

We know that great people learn new things quickly, but we would love it if you have some/all of the below experience and skills…

You have worked in a customer service/ contact centre role before
Confident on the phone, you are a dab hand at handling queries and managing client expectations
People would describe you as an exceptional communicator
You pay attention to the details, and notice the smallest of errors
You enjoy working in a target driven, collaborative team.
A true detective, you will be great at investigating issues and finding solutions
Building relationships with clients and other teams across the business
You thrive in a busy, fast paced environment and are comfortable managing a high-volume workload.

Our hiring process

To maintain impartiality in the selection process and prevent bias from influencing shortlisting decisions, all applicants are systematically reviewed blindly by anonymising CV’s
If you're shortlisted, you'll have a call with Steph from our Recruitment Team
You'll have an interview on-site with Sophia, our Client Services Manager
You get offered the job & start your amazing new role with J&J!

At James and James, we welcome and value diversity. We believe in fair hiring practices and are dedicated to considering all candidates equally, regardless of their race, colour, religion, gender, national origin, age, sexual orientation, disability, or any other protected status.

Should you require any reasonable adjustments for the role or interview process please contact us and we’d be happy to discuss these with you.

#INDSJ

Quick apply

Refine Your Search

business relationship specialist jobs in towcester, nth

Customer Service Specialist

E-Commerce Manager

Import & Export Logistics Specialist

Stategic Sales Property

Internal Recruiter

Associate Delivery Manager

Quality Improvement Lead

Stategic Sales Property

Head of Buying & Strategic Procurement

Business Development Manager

Area Sales Manager

Finance Assistant

Hire & Sales Coordinator

Personal Assistant to the Chief Executive

Chief Executive Officer

Supervisor

Client Solutions Executive

Customer Loyalty Advisor

Collections Specialist

Operational Excellence Lead

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