Helpdesk advisor Work, Jobs in Towcester, Nth (with Salaries)

Helpdesk Advisor
Atlas Workplace Services —Milton Keynes
- £26,500 a year
- Customer service
- Data entry
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service

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Helpdesk Advisor

Atlas Workplace Services -
Milton Keynes

Quick apply

Job details

Permanent
£26,500 a year
1 day ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Customer service
GCSE
Data entry
NVQ
Communication skills

Full job description

About The Role

Helpdesk Advisor

Milton Keynes
£26,500 per annum
️ Free On-Site Parking

Full Time

Join Atlas Workplace Services and be the voice that makes a difference!

Are you a people person who loves helping others and thrives in a fast-paced environment? If you're looking for a role where no two days are the same and your customer service skills can truly shine, we'd love to hear from you!

Atlas Workplace Services is looking for a Helpdesk Advisor to join our friendly and supportive team in Milton Keynes.

What you'll be doing

✅ Handling inbound calls and emails from a diverse range of customers

✅ Logging and managing service requests accurately

✅ Liaising with engineers, sub-contractors and internal teams

✅ Keeping customers updated on the progress of their requests

✅ Providing a professional, helpful and positive customer experience every time

What we're looking for

Excellent communication skills

A genuine passion for helping people

A positive, enthusiastic attitude

Strong organisation and attention to detail

A team player who enjoys delivering great customer service

Experience in customer service, retail, contact centres or a helpdesk environment would be advantageous, but it's not essential — we'll provide all the training you need.

Why Atlas Workplace Services?

We invest in our people and believe in recognising potential. Bring the right attitude, commitment and work ethic, and you'll have the opportunity to build a rewarding career with us.

What's in it for you?

✅ £26,500 per annum

✅ Free on-site parking

✅ 25 days annual leave plus bank holidays

✅ Company pension scheme

✅ Full training and ongoing support

✅ Career development and progression opportunities

✅ Friendly and supportive team environment

Ready to join a team that keeps workplaces running smoothly across the UK? Apply today and start your journey with Atlas Workplace Services!

About You

Minimum Qualifications, Certifications and Training required

GCSE English and Maths or equivalent
Level 3 NVQ in relevant subject

Essential Knowledge, Skills and Experience for this role

Minimum 12 months' experience in a similar customer-facing role
Understanding of Helpdesk operations
Excellent customer service skills
Good keyboard and data entry skills
Strong communication skills
Ability to build positive relationships with customers and colleagues
Well organised with good attention to detail
Positive attitude and willingness to learn
Ability to work effectively in a fast-paced environment

About The Company

At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day.

We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile.

As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.

Quick apply

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helpdesk advisor jobs in towcester, nth

Helpdesk Advisor

Contact Centre Advisor (Night Shift)

Helpdesk Agent (Full Time Office Working inc weekends)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

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