Customer experience leader Work, Jobs in Tower Hamlets, Gtl (with Salaries)

Cleaning Team Leader
ABM UK —London
- £32,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Supervising experience
- Employee discount
Quick apply
Employability Team Leader
Ingeus —Tower Hamlets
- £37,000 a year
- Full-time
- Data analysis skills
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
4d
VP, Customer Experience
ComplyAdvantage —London
- £225,000 - £290,000 a year
- AI
- Leadership
- Annual leave
- Employee discount
Quick apply
Customer Resolutions Team Manager
ArvatoConnect —Datchet
- £34,696 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- Financial services
12d
Contact Centre Team Leader
Premium Credit Limited —London
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Human resources
- Annual leave
- Employee assistance programme
Head of Customer Experience
Galeta —London
- £60,000 - £70,000 a year
- Full-time
- CRM software
- Hospitality
- Management
- Employee discount
Quick apply
10d
Employability and Graduate Outcomes – Officer / Team Member
Results Co —Dagenham
- £26,000 - £28,000 a year
- Weekend availability
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
5d
EMEA Customer onboarding Lead
Digital Realty —London
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
Junior Sales Assistant
MVW Fitness Ltd —London
- £490 - £650 a week
- Full-time
- Customer service
- No experience needed
- English
- Free parking
- Referral programme
Quick apply
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
Junior Sales Assistant
FBP Group LTD —London
- £1,800 - £2,200 a month
- Full-time
- Customer service
- No experience needed
- English
- Free parking
- Referral programme
Quick apply
13d
Retail Team Leader
Brindisa Ltd —London
- £32,260 a year
- Full-time
- Sales
- In-person
- Employee assistance programme
- Employee discount
Quick apply
4d
Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
Customer Manager
Network Rail —London
- £46,701 - £56,963 a year
- Full-time
- Hybrid work
- Contracts
- Negotiation
- Annual leave
- Employee discount
12d
Junior Sales Assistant
Ulnisa Global —Erith
- £1,800 - £2,200 a month
- Full-time
- No experience needed
- Communication skills
- Free parking
- Referral programme
Quick apply
5d
Customer Experience Representative
WOLF UK LIMITED —Watford
- £27,720 - £29,650 a year
- Full-time
- Hospitality
- Customer service
- No experience needed
Quick apply
4d
Manager, Customer Success Management
SailPoint —London
- £62,600 - £105,492 a year
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Work from home
9d
Ecommerce Customer Service Executive
Curvy Kate —Uxbridge
- £12.71 an hour
- Part-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Client Success Manager, Customer Experience - 1 year FTC
Ipsos —London
- Hybrid work
- Microsoft Outlook
- AI
- Time management
- Annual leave
Brand Ambassador
Crown Global Marketing Ltd —New Eltham
- £400 - £700 a week
- Part-time
- Sales
- No experience needed
- Mentoring
- Free parking
Quick apply
4d

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Cleaning Team Leader

ABM UK -
London

Quick apply

Job details

Full-time
£32,000 - £33,000 a year

Benefits

Cycle to work scheme
Employee discount

Qualifications

Microsoft Excel
Microsoft Outlook
Supervising experience
IT
Communication skills

Full job description

LOCATION: 25 BANK STREET, Canary Wharf, E14 5JP

SHIFT PATTERN: Monday to Friday, between 6:00am and 7:00pm. Flexibility is required to meet business needs. Shifts are 9 hours per day (including a 1-hour unpaid break), 40 hours per week.

PAY RATE: £15.54 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

ROLE OVERVIEW AND PURPOSE

The Cleaning Team Leader (Non-Working) is responsible for supervising and leading the cleaning team—which may include Porters, window cleaners, and other specialist cleaning staff—on a highprofile corporate site within an office environment. The role focuses on team supervision, quality standards, client experience, Health & Safety, and ensuring cleaning tasks are completed to a consistently high standard.

KEY RESPONSIBILITIES

Main Duties & Responsibilities

Manage and supervise all members of the daytime cleaning team, which may include Porters, window cleaners, and other specialist cleaning staff, ensuring cohesive teamwork and consistent service standards across all roles.
Supervise and lead the cleaning team to ensure daily tasks are completed on time and to the required standard.
Allocate work across the team and adjust cover to meet service needs (including managing holiday allocation).
Maintain high standards of presentation and service delivery appropriate for a corporate office environment.
Monitor and control periodic task schedules to ensure completion and quality standards are met.
Complete quality checks on periodic and specialist works once completed and address any issues promptly.
Oversee the safe use of cleaning machinery by the team, ensuring correct procedures are followed.
Provide training and guidance to team members, including new starters, refreshers, and taskspecific training as required.
Maintain accurate paperwork, audits, and site records.
Manage the team’s Time & Attendance (T&A) system entries and ensure accuracy.
Complete and submit staff payroll information in line with internal processes and deadlines.
Conduct team briefings and ensure clear communication across shifts.
Report to Supervisor and liaise with the Line Manager on operational updates, escalations, and after-event clean-ups where required.
Take accountability for team performance, standards, and behaviours.
Promote and enforce Health & Safety compliance across the team.

Person Specification

Previous experience leading and supervising a cleaning team (office/corporate environment).
Excellent attention to detail and a strong focus on quality standards.
Strong communication skills (verbal and written including emails) with internal and external stakeholders.
IT Skills basic knowledge required of Outlook, Word, Excel)
Ability to prioritise workload, plan effectively, and build positive working relationships.
Calm under pressure and able to problem-solve proactively.
Customer-focused approach with a professional, smart appearance.
Ability to work on own initiative and take full responsibility for the role.
Ability to follow processes and ensure the team follows required instructions.

Essential (Site Vetting Requirement)

As part of the recruitment vetting process for our client site, all successful candidates will be required to complete background verification and undergo security checks, including criminal/credit checks prior to start date. Candidates will be asked to provide documented evidence of eligibility and will need to have 5 years of checkable accommodation address history (this will be explained in more detail at interview stage)

Benefits

We’re proud to offer a great range of benefits including:

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
Mental Health support and Life Event Counseling
Get Fit Programme
Financial and legal support
Cycle to work scheme
Access Perks at Work, our innovative employee app where you can find:

Perks: discounts, gift cards, cashback, and exclusive offers
Life: Search for resources and tools on topics ranging from family and life to health, money and work
Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

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Refine Your Search

customer experience leader jobs in tower hamlets, gtl

Cleaning Team Leader

Employability Team Leader

VP, Customer Experience

Customer Resolutions Team Manager

Contact Centre Team Leader

Head of Customer Experience

Employability and Graduate Outcomes – Officer / Team Member

EMEA Customer onboarding Lead

Junior Sales Assistant

Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)

Junior Sales Assistant

Retail Team Leader

Zara Covent Garden Customer Experience Manager

Customer Manager

Junior Sales Assistant

Customer Experience Representative

Manager, Customer Success Management

Ecommerce Customer Service Executive

Client Success Manager, Customer Experience - 1 year FTC

Brand Ambassador

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