We are recruiting for a
Fresh Start Employability and Skills Co-ordinator to join our Rapid Response team in Young Tower Hamlets.
Are you passionate about supporting vulnerable young people to change their future? Do you have the resilience and experience to work in high-need, fast-paced environments? If so, we want to hear from you.
We are looking for a dynamic and committed Fresh Start Employability & Skills Co-ordinator to join our Rapid Response Team (RRT) in Tower Hamlets. This is a unique opportunity to play a critical role in delivering targeted, street-level interventions that tackle youth violence, anti-social behaviour (ASB), knife crime, and gang-related activity.
In this role, you will:
Reporting to the Rapid Response Team Manager, you will lead on delivering intensive employability and mentoring support to young people aged up to 25 who are at risk of or involved in criminal activity.
You will implement a holistic mentoring and employability programme, combining:
- One-to-one mentoring and therapeutic, trauma-informed support
- Personal development and employability coaching
- Structured pathways into education, training, and employment
- A visible, trusted presence in local communities
You will play a key role in supporting young people at risk of ASB and disengagement, helping them build resilience, confidence, and career readiness, and successfully transition into Education, Employment, or Training (EET).
As part of the WorkPath initiative, you will work collaboratively across Young Tower Hamlets (YTH) and the Employment Team (WorkPath), dedicating focused time to employment-led initiatives and ensuring seamless integration between youth engagement and career development services.
Key Responsibilities:
- Deliver targeted outreach and street-level interventions in high-need areas
- Provide intensive one-to-one mentoring, coaching, and support
- Deliver personal development and employability coaching programmes
- Support young people into sustainable EET outcomes
- Facilitate the Careers Pathways work experience programme, matching young people to suitable opportunities
- Coordinate work experience placements, apprenticeships, and job opportunities
- Assist with mentor recruitment, onboarding, and training
- Deliver workshops, training sessions, and skills development programmes
- Work closely with families, schools, employers, training providers, and community organisations
- Use WorkPath systems and processes, including CRM/MI systems, to track and monitor outcomes
- Monitor and evaluate programme impact, ensuring responsiveness to young people's needs
We’re looking for someone with passion, resilience, and a strong commitment to improving outcomes for young people. You will have:
- Proven experience working with vulnerable young people and young adults, particularly those at risk of exploitation, ASB, or offending
- A thorough understanding of the challenges faced by NEET young people, and effective interventions to support them
- Experience in delivering mentoring, coaching, and behaviour change approaches
- Confidence operating in challenging and high-risk environments
- Knowledge of youth violence, gangs, and safeguarding concerns
- Understanding of the government’s apprenticeship agenda and employability pathways
- Experience in tracking and monitoring client journeys, using CRM/MI systems
- Strong partnership and multi-agency working skills
- Excellent communication and relationship-building abilities
Qualifications:
- Minimum IAG Level 3 qualification (or equivalent in employment support), or significant relevant experience
The vacancy will be closed once we have reached the maximum number of applications.
Our Benefits
Competitive salary
Local Government Pension Scheme membership.
Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.
Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).
Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.
Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.
Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.
As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.
At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.
