Collection agent Work, Jobs in Tradeston, Glg (with Salaries)

Booking Agent
Arnold Clark —Glasgow
- £0.01 a year
- Free parking
- Annual leave
Quick apply
2d
Cargo Operations Coordinator
Forex Cargo UK Ltd —Glasgow
- £25,000 - £34,000 a year
- Full-time
- English
- In-person
- Time management
- Flexitime
Quick apply
4d
Research Assistant in Developmental Psychology
University of Stirling —Stirling
- £31,236 - £37,694 a year
- Part-time
- Doctoral degree
- Research
- Master's degree
Letting Agent
The Letting Experts —Hamilton
- £70,000 - £100,000 a year
- Remote
Quick apply
14d
Senior Freight Operator
Bullet Express —Bothwell
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
Senior Lead Site Reliability / DevOps Engineer
JPMorganChase —Glasgow
- Full-time
- Agile
Principal Software Engineer - Executive Director
JPMorganChase —Glasgow
- Full-time
- AI
- Communication skills
- SDLC
Lead Software Engineer - Java
JPMorganChase —Glasgow
- Full-time
- Mentoring
- Analytics

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Cargo Operations Coordinator
Forex Cargo UK Ltd —Glasgow
The successful candidate will coordinate cargo bookings, collection schedules, shipment documentation, tracking updates and communication with customers,…
£25,000 - £34,000 a year
Quick apply
4d

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Booking Agent

Arnold Clark -
Glasgow

Quick apply

Job details

Permanent
£0.01 a year
2 days ago

Benefits

Free parking
Annual leave
Private medical insurance
Employee discount
On-site parking

Qualifications

Vehicle service booking
Customer service call handling
Inbound customer enquiry call handling
Appointment booking and call handling
Customer interaction
Outbound calling
Add-on sales

Full job description

We’re recruiting for Booking Agents to join our Aftersales Contact Centre in Glasgow.

Why choose us?

Basic salary of £27,040 with OTE of £33,000
No late nights or unsociable hours
33 days’ annual leave with room to grow
Generous retail discounts
Maternity and paternity packages
Opportunities to continue training and progression
Private healthcare
Life assurance
Clearly defined targets – and there aren’t many!

Hours

Full time: 40 hours across Monday – Friday and every third Saturday 9am – 1pm

Location

Kilbirnie Street, Glasgow. Plenty of free onsite parking available!

About the role

You’ll be our customers’ first port of call when they need an appointment for servicing, MOTs or repairs in our network of garages. Our contact centre is primarily inbound, and you’ll offer various add-ons which help our customers keep their cars operating as they should. We occasionally call customers just as a reminder that they are due a service or MOT, and to offer a booking. We don’t believe in a hard sell, and customers are usually thankful for the reminder.

Day-to-day duties

Handling customer bookings by phone, WhatsApp and web
Offering customers convenient options while their car is with us, like courtesy cars or a collection service
Monitoring branch diaries to check for alternative booking solutions if a customer’s usual branch is busy
Upselling routine maintenance like timing belts or coolant changes as per manufacturer guidelines
Accurately recording customer information and updates and maintaining records of conversations and actions

Essential skills

You’ll be able to look after our customers at the same time as you look after our business
A passion to learn our systems and processes, although we make them as straightforward as possible
Confidence in handling challenging situations – some of the customers you speak to may not have had the best experience before speaking to you, and we need you to leave a positive lasting impression

We don’t mind if you’ve had no previous customer service or contact centre experience – we’ve got a fantastic training team and support network. But if you do already have experience, you’ll be set to hit some seriously impressive bonus and commission payments each month.

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

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Refine Your Search

collection agent jobs in tradeston, glg

Booking Agent

Cargo Operations Coordinator

Research Assistant in Developmental Psychology

Letting Agent

Senior Freight Operator

Senior Lead Site Reliability / DevOps Engineer

Principal Software Engineer - Executive Director

Lead Software Engineer - Java

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