Support analyst Work, Jobs in Trafford, Gtm (with Salaries)

Support Analyst
HSS ProService —Manchester
- £35,000 - £40,000 a year
- Hybrid work
- Oracle
- Analysis skills
- Continuous improvement
- Employee discount
Quick apply
7d
Senior Developer - Dynamics 365 / UMAX Platform
SEFE Securing Energy for Europe GmbH —Manchester
- Hybrid work
- Azure
- DevOps
- Continuous improvement
NCSC Cyber Security Analyst
GCHQ —Manchester
- £37,892 a year
- English
- No degree
- Annual leave
Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Business Analyst
Fusion Fibre Group —Warrington
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- SQL
- Travel
- Software development
Quick apply
11d
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Junior Accounting Analyst
Sopra Steria —Salford
- Up to £28,250 a year
- Hybrid work
- Accounting
- Annual leave
6d
Legal Tech Analyst (Entry Level)
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
KYC Analyst
G MASS —Manchester
- £40,000 a year
- Hybrid work
- Financial services
- Communication skills
Quick apply
On-Site staffing Coordinator & Analyst PART TIME
HCA Healthcare UK —Didsbury
- £15,750 - £31,500 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
11d
CDD Analyst
Allica Bank —Manchester
- Full-time
- Hybrid work
Quality Assurance Analyst (Financial Crime)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Banking
- Annual leave
Quick apply
Application Support Analyst
JLA —Ripponden
- Up to £35,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Quick apply
Finance Graduate
VIP Computer Centre Ltd —Rixton and Woolston
- £27,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Employee discount
Quick apply
QA Test Analyst
Bibby Financial Services —Salford
- £40,000 - £46,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- SharePoint
- Gym membership
Quick apply
13d
Applications Support Analyst
Slingco —Rossendale
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
HR Data Analyst (People Analytics)
Latham & Watkins LLP —Manchester
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Human resources
- Employee discount
- Flexible schedule
Financial Crime Analyst - Detection Team (Manchester Hybrid)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Communication skills
- Banking
- Marketing
- Annual leave
Quick apply
Insights Analyst
SpaMedica —Bolton
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Employee discount
- Referral programme
Quick apply

I want to receive the latest job alerts for support analyst in trafford, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Support Analyst

HSS ProService
Manchester

Quick apply

Job details

£35,000 - £40,000 a year
7 days ago

Benefits

Employee discount

Qualifications

Oracle
NetSuite
Technical support
Analysis skills
Continuous improvement
ITIL
Problem management
Communication skills

Full job description

A typical day as a Support Analyst

No two days look exactly the same here, and that’s part of what makes it work.

As a Support Analyst, you’ll play a key part in keeping things moving for our customers, suppliers and The Pros around you. You’ll take ownership, solve problems properly, and work with people across the business to make things simpler, faster and better.

You’ll be trusted to get stuck in, make decisions, and see things through.

What you’ll be doing

As Support Analyst for our financial systems, you'll keep critical applications stable, available and performing at their best, blending strong technical support skills with a solid understanding of financial processes.

Based in Manchester on a hybrid basis, you'll report into our IT Business Partner for Financial Systems and work within an incident and problem management framework, ideally with hands-on experience of Open Accounts and/or Oracle NetSuite.

Provide first and second-line support for key financial systems, ensuring timely resolution of incidents and service requests
Monitor system performance and availability, proactively identifying and escalating issues before they impact the business
Investigate, diagnose and resolve system faults, working closely with internal teams and third-party vendors where required
Support financial period-end processes, ensuring systems are available and functioning correctly during critical business cycles
Work closely with the wider Support function and development teams, engaging with the incident management process to log, track and resolve issues
Liaise with infrastructure partners and third-party vendors to support investigation and resolution of system issues, escalating and coordinating as needed
Provide training and guidance to end users on system functionality where needed
Maintain accurate documentation of support processes, known issues and resolutions
Assist with system upgrades, patches and testing, ensuring minimal disruption to finance users
Support user access management, permissions and system configuration in line with agreed controls
Contribute to continuous improvement initiatives to enhance system reliability and user experience

What you’ll bring

We’re looking for someone who knows how to get things done and works well with others to make it happen.

You don’t need to tick every single box, but you’ll likely bring:

Proven experience supporting financial or accounting systems in a business environmeny
Some knowledge of core financial processes (e.g. accounts payable, accounts receivable, general ledger, period-end close), enough to understand how system issues affect finance operations
Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently
Excellent communication skills, with the ability to explain technical issues to non-technical stakeholders
Ability to prioritise and manage multiple support requests in a fast-paced environment
A methodical, detail-focused approach to troubleshooting and documentation
An appreciation of document imaging systems

It would be great if you also have:

Direct experience supporting Open Accounts and/or Oracle NetSuite
Experience with database technologies for investigative and reporting purposes
Familiarity with ITIL-aligned incident, problem and change management processes
Experience working within a finance function or closely alongside finance teams
Knowledge of system integrations between financial systems and other business applications

Most importantly, you’ll bring the mindset of a Pro:

You take ownership
You communicate clearly
You work collaboratively
You look for better ways to do things
You see things through properly

What you’ll get back

25 days holiday plus bank holidays

Your birthday off every year to spend how you want

Healthcare Cashback Plan with money back on things like dentists, opticians and sports massages

Flexible and hybrid working

Free onsite gym at head office

Training and development opportunities to keep growing your skills and career

️ Discounts and cashback through our perks platform

Flexible benefits including Holiday Buy

What it’s like here

At HSS ProService, we’re here to take the friction out of hire.

We’ve built a smarter, faster way for businesses to get the tools, equipment and materials they need. We connect customers with trusted suppliers through one simple online marketplace.

But what really makes it work is our people. The Pros.

The ones who step in, solve problems, keep things moving and make life easier for customers and each other.

We use technology, teamwork and bold thinking to make things simpler, clearer and better every day.

The Pros here are Progress Makers, Professionals, Problem Solvers and Proud of the work they do. People who take ownership, back each other, speak honestly and keep things moving.

That means:

Say it. Own it. See it through.
Bring in the people power.
Be straight, be clear.
Recognise the graft.

No big egos. No overcomplicated processes. Just good people doing good work together.

Different Perspectives, One Platform

We’re not all the same, and that’s what makes us stronger.

Great ideas come from different people, different experiences and different ways of thinking.

Whether you’re starting out, changing careers or looking for your next move, if you’ve got the skills and the drive, we want to hear from you.

Not sure you tick every box? Apply anyway.

If you have questions about the role or recruitment process, email [email protected] and one of the team will help you out.

We’re on it. Together.
Always making it better.

Quick apply

Refine Your Search

support analyst jobs in trafford, gtm

Support Analyst

Senior Developer - Dynamics 365 / UMAX Platform

NCSC Cyber Security Analyst

Specialist Customer Care

Business Analyst

IT Support Analyst (On Site)

Junior Accounting Analyst

Legal Tech Analyst (Entry Level)

KYC Analyst

On-Site staffing Coordinator & Analyst PART TIME

CDD Analyst

Quality Assurance Analyst (Financial Crime)

Application Support Analyst

Finance Graduate

PMO Analyst

QA Test Analyst

Applications Support Analyst

HR Data Analyst (People Analytics)

Financial Crime Analyst - Detection Team (Manchester Hybrid)

Insights Analyst

I want to receive the latest job alerts for support analyst in trafford, gtm

Related Searches

Explore jobs in more locations

A typical day as a Support Analyst

What you’ll be doing

What you’ll bring

What you’ll get back

What it’s like here

Different Perspectives, One Platform

Jobseeker tools

Employer Tools

Browse

Stay Connected