Control room operator Work, Jobs in Trafford (with Salaries)

Control Room Operator
North West Fire Control —Warrington
- £30,960 - £38,470 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Typing
- Free parking
- Health & wellbeing programme
Quick apply
2d
[6895] Control Room Operator
National Highways —Newton-le-Willows
- Up to £37,762.50 a year
- Typing
- Communication skills
7h
Customer Service Control Room Operator based in Manchester - Nights
Egertons Recovery Group —Manchester
- 12 hour shift
- Bilingual
- Spanish
- Customer service
- Free parking
Quick apply
14d
Process Operator
Elanco —Speke
- Full-time
Group Sales Manager
Manchester Portland Hotel By Sunday —Manchester
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee discount
Quick apply
2d
Alarm Receiving Centre (ARC) Operator
Samson Security & Facilities —Liverpool
- £28,000 - £30,000 a year
- Weekend availability
- Customer service
- IT
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Operational Technology Asset Management Consultant - Transport
PA Consulting —Manchester
- Full-time
- Hybrid work
- Maintenance
- Analysis skills
- IT
- Annual leave
Quick apply
Guest Services Assistant
Holiday Inn Express Manchester City Centre —Manchester
- Part-time
- Hospitality
- Customer service
- English
- Annual leave
- Referral programme
Quick apply
12d

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[6895] Control Room Operator
National Highways —Newton-le-Willows
Consisting of: 3 earlies (6am – 2.26pm), 3 lates (2pm – 10.26pm), 3 rest, 3 covers (can be any of these shifts), 3 nights (10pm – 6.26am), 3 rest.
Up to £37,762.50 a year
7h

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Control Room Operator

North West Fire Control
Warrington

Quick apply

Job details

Permanent | Full-time
£30,960 - £38,470 a year
2 days ago

Benefits

Free parking
Health & wellbeing programme
Annual leave
Company pension
Employee assistance programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
CSCS
Typing
Phone etiquette

Full job description

Control Room Operator – Making a Difference Every Day

At North West Fire Control, every 999 fire call starts with us and that means every call matters.

We’re looking for people who want more than just a job. People who want to make a real difference, stay calm under pressure, and be there when it matters most.

Salary, Location and Hours

Starting Salary: £30,960, rising to £33,798 after 13 weeks, with progression up to £39,047.78 based on development and assessment
Start Date: September 2026
Location: North West Fire Control, Warrington
Hours: 24/7 service covering 365 days of the year – working 12-hour shifts on a 4 on / 4 off pattern, including days, nights, weekends and bank holidays

About the Role

As a Control Room Operator, you’ll be the first point of contact in an emergency. You’ll answer 999 calls, gather vital information quickly, and make sure the right fire and rescue response is sent.

You will:

Listen carefully and ask the right questions when people need help.
Capture and record information accurately in real time.
Share clear and precise details with colleagues and emergency services.
Support a coordinated response in fast-moving situations.

Every decision you make, and every detail you record, can have a direct impact on someone’s safety.

What the Role Really Requires

This is a role where no two calls are the same. The pace can change quickly, and there will be times when the pressure is high.

You’ll need to be someone who can:

Stay calm under pressure – making quick decisions and taking action when it matters most
Handle responsibility – the information you take and share is critical to keeping people safe
Be resilient – you’ll deal with challenging situations and conversations and need to stay focused throughout
Work at pace – listening, thinking, speaking and typing at the same time.
Be accurate and detail-focused – clear and precise information is essential.
Adapt quickly – situations can change in an instant, and you’ll need to respond with confidence.
Comfortable working in a structured environment – you’ll follow clear procedures and established ways of working to ensure consistency and safety
Flexible and adaptable – situations can change in an instant, and you’ll need to respond quickly and confidently

This role can be demanding, but it is also incredibly rewarding. The work you do will have a real and immediate impact on people’s lives.

Essential Skills and Behaviours

Clear and strong communicators with strong listening skills and confident phone manner.
Ability to stay calm and make accurate decisions in high pressure situations.
Strong attention to detail, with the ability to work quickly and accurately in a time-critical environment.
Confidence using multiple systems while listening, speaking and typing.
Ability to follow structured processes while adapting to changing situations.
Open to learning, feedback, and continuous development
Able to work well as part of a team, and independently when needed
GCSE (or equivalent) English and Maths
Typing speed of 40 wpm (or equivalent ability to accurately record information in real time – reasonable adjustments available)

What We Offer

We know this role comes with responsibility, so we make sure you’re supported.

Structured training and ongoing development
A clear, supported pathway to progress
Competitive salary and Local Government Pension Scheme
29 days annual leave (pro rata)
Health and wellbeing support, including an Employee Assistance Programme, Mental Health First Aiders and Occupational Health
Free uniform and onsite parking
A supportive and inclusive environment built on integrity, respect, honesty and accountability

Additional Information

Minimum age: 18 for Insurance purposes

Standard DBS check required

We are an equal opportunities employer and welcome applications from all backgrounds. We are committed to making our recruitment process accessible and can offer reasonable adjustments at every stage.

Job Types: Full-time, Permanent

Pay: £30,960.00-£38,470.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Licence/Certification:

CSCS (preferred)
Confined Space High Risk with Rescue (preferred)

Work Location: In person

Quick apply

Refine Your Search

control room operator jobs in trafford

Control Room Operator

[6895] Control Room Operator

Customer Service Control Room Operator based in Manchester - Nights

Process Operator

Group Sales Manager

Alarm Receiving Centre (ARC) Operator

Operational Technology Asset Management Consultant - Transport

Guest Services Assistant

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