Supervisor/Assistant Manager Opportunity
Windlegrey Ltd
We are looking for the right person to join our team in a hands-on role within our busy, licensed doggy daycare and small Kennels
This is not just a job — it’s an opportunity to step
into a position with real responsibility, development, and progression within a
well-established and highly regulated environment.
At Windlegrey, we pride ourselves on high
standards of care, structured working practices, and a knowledgeable,
experienced team. We operate 7 days a week, 365 days a year, providing
consistent, professional care to every dog in our charge. --- ###
The Role
This is a Supervisor / Assistant Manager development role, working closely
with our Manager to support the day-to-day running daycare and kennels You will
be: - Supporting and guiding the team on shift - Maintaining high welfare and
operational standards - Communicating clearly with both staff and clients -
Taking ownership of situations and decision-making when required - Helping
ensure consistency across all areas of the business --- ###
What We’re Looking For
- We are looking for someone who: -
- Has previous experience working with dogs
- (kennels, daycare, rescue, or similar)
- Is confident, calm, and capable of taking responsibility -
- Communicates clearly and professionally
- has strong attention to detail and high standards
- Can work both independently and as part of a team
- Is reliable, consistent and committed
This role will not suit someone looking for a
short-term position or stepping stone into an unrelated career path
we are looking for someone who wants to help grow the business within a structured, professional environment. --- ###
Development & Progression For the right person, there is genuine opportunity to
progress within the business.
We invest in our team and support development through experience, responsibility,
and ongoing training.
Working Hours - Full-time position - Includes
weekends and bank holidays (rota-based) - Early starts and late finishes and a
physically active role
About Us
Windlegrey Ltd is a licensed, established kennels and daycare facility with
a strong reputation for professionalism, welfare standards, and consistency of
care. Our experienced team works closely together to maintain a structured and
positive environment for both dogs and staff.
Overview
We are seeking a dedicated and enthusiastic Supervisor/Assistant Manager for our Doggy Day Care centre. This role offers an exciting opportunity to work in a pet-loving environment, overseeing daily operations and ensuring the highest standards of animal care and customer service. The ideal candidate will possess a passion for animals, excellent organisational skills, and the ability to lead a team effectively. Previous Daycare experience or animal care background is highly desirable, along with strong communication skills and a proactive approach.
Duties
- Supervise daily operations of the Doggy Day Care centre, ensuring smooth and efficient functioning
- Assist in managing staff schedules, training, and performance evaluations
- Provide exceptional care and attention to dogs, ensuring their safety and well-being throughout their stay
- Handle customer enquiries, bookings, and feedback with professionalism and courtesy
- Oversee cleaning routines and maintenance of the facility to uphold hygiene standards
- Support behavioural assessments and manage special needs or behavioural issues in dogs
- Assist with heavy lifting when necessary, such as moving supplies or equipment
- Ensure compliance with health and safety regulations at all times
- Contribute to marketing efforts by promoting services to clients and community outreach programmes
Requirements
- Prior Daycare experience or background in animal care is highly advantageous
- Strong passion for animals with a genuine interest in their welfare
- Excellent customer service skills with the ability to communicate effectively with clients and team members
- Ability to perform heavy lifting when required, demonstrating physical fitness and stamina
- Organised with strong leadership qualities capable of supervising staff and managing daily operations
- Proactive problem-solving skills with a positive attitude towards challenges
- Previous experience in a supervisory or assistant managerial role is preferred but not essential; training will be provided for suitable candidates
- Flexibility to work during centre hours, including weekends if necessary
This position offers a rewarding environment for those passionate about animals and dedicated to delivering outstanding pet care services.
Pay: £24,784.00-£26,734.00 per year
Education:
- GCSE or equivalent (preferred)
Work Location: In person
