Job Role: Security Officer
Working Hours: Contracted for 20 hours per week, with the potential for additional hours up to 45 per week.
Pay: £13.25 per hour
Location: St Johns Shopping Centre, St George's Place, Liverpool, L1 1LY
Reporting to: Soft Services Manager & Associate Key Accounts Director
Overview
An exciting opportunity has arisen at Anchor Group Services, for two experienced Security Officers to join our established security team based at St Johns Shopping Centre in Liverpool.
As a Security Officer, you will be responsible for conducting regular patrols throughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.
The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided.
Please note: This is a fully flex role requiring availability across a variety of days and shift times (including weekends), as per the site rota. Shifts may start as early as 6am, so reliable transport is essential for early starts.
Duties include:
- Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
- Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
- Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
- Operating and monitoring site CCTV equipment
- Completing reports by recording observations, information, occurrences, and surveillance activities
- Maintaining organisation's stability and reputation by complying with legal requirements
- Contributing to team effort by accomplishing related results as needed
- Acting as a first line support to customers and visitors to site, providing a professional and friendly service
- Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
- Maintaining professional conduct at all times
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
- Access to SIA and First Aid training at discounted rates, with financial support available
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
- Stream - access to pay as you earn it
- Cycle to Work Scheme Available
- Full uniform provided
- Free Employee Assistance Programme 24/7 including access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
- Free on-site parking
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer
Within commuting distance of: Liverpool, Wavertree, Bootle, Birkenhead, Speke, Huyton, Kirkby, Wallasey, Chester, Southport, St Helens, Wigan, Newton-le-Willows, Runcorn, Widnes, Wirral, Flintshire, Cheshire, Ormskirk, Bromborough, Knutsford, Warrington, Frodsham, Lancashire, Greater Manchester
