Desktop support technician Work, Jobs in Treforest, Rct (with Salaries)

IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office

Check out these similar jobs

Based on your search for desktop support technician jobs.

IT Support Team Leader
Drive Ltd —Nantgarw
A proactive, solution-focused mindset with excellent communication skills. Lead a small IT team, ensuring smooth day-to-day service delivery.
£33,610.75 a year
Quick apply
13d
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
Act as a key part of our 1st Line Support Team, resolving technical queries from customers. Provide excellent levels of service to our customers, communicating…
£26,225 - £29,000 a year
Quick apply

I want to receive the latest job alerts for desktop support technician in treforest, rct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near treforest, rct

IT Support jobs in Newport

Nhs Support Worker jobs in Sheffield

It Support jobs in Rochdale

It Support jobs in Newton Abbot

It jobs in Chesterfield

Nhs It Technician jobs in Scotland

It Support jobs in East Kilbride

It jobs in Colchester

It Support jobs in Rugby

IT Support Technician

Vishay -
Newport

Apply Now

Job details

Qualifications

Microsoft Powerpoint
SCCM
Windows
Microsoft Office
ServiceNow

Full job description

Newport, UK, United Kingdom | IT Service Management

Job Description

Planning and directing, or executing operations of Service Desk(s), in a respective IT Service Management organization.
Ensuring the continual monitoring of systems and utilization
Ensuring or processing of all kind of tickets related to defects and incidents.
Identifying, analyzing and logging incidents, restoring normal services and minimizing adverse impact on operations.
Providing appropriate access rights for authorized users, and providing personalized services to users.
Ensuring IT Services offered are accessible to users at all time, and without any delay or constraints.
A job at this level…
Provides routine technical maintenance in an assigned technical area (in production or logistics), with different machines. Or:
Serves with inbound, FAQ-based 1-st level customer service for incidents occurring on a regular base, for an assigned application, type of equipment, production line, etc.
Utilizes solution patterns (technical procedures, methods and tools, technical instructions) effectively.
Follows work instructions, maintenance and repair procedures as given to provide reliable service.
Documents work and results in the systems.

What you will do:

1st line support (Office and Shopfloor Users)
Installing Desktops and Laptops
Installing Software with SCCM and manually
Setup of new Users (Laptops and iPhones)
Handover of computers to new and existing Users
Working with ServiceNow ticket system (CMDB, Incidents and Requests)
Supporting the Business in BAU (Business as usual) activities
Assisting with IT good intake and disposal

Training Opportunities

Windows Operating systems (in house)
IT within a Business environment (in house)
Troubleshooting, solving of Problems (in house)
ups, Project involvement, presenting etc.)
CompTIA+ Basic IT qualifications for IT Support (External)
Office 365 course (Word, Excel, Power Point etc.) (External)

Apply Now

Refine Your Search

desktop support technician jobs in treforest, rct

IT Support Technician

Check out these similar jobs

I want to receive the latest job alerts for desktop support technician in treforest, rct

Explore jobs in more locations

Job Description

Jobseeker tools

Employer Tools

Browse

Stay Connected