Customer support coordinator Work, Jobs in Tregony, Con (with Salaries)

Customer Coordinator
Advo Health —St. Austell
- £24,851.23 a year
- Full-time
- Hybrid work
- Customer service
- Travel
Crewing Coordinator
Acteon Group Ltd. —Camborne
- Full-time
- Hybrid work
7h
Sales & Guest Experience Coordinator
Cornish Gems Ltd —Truro
- From £24,480 a year
- Weekend availability
- Sales
- Customer service
- Hotel
- Sick pay
Quick apply
9d
Sales Operations Coordinator (Maternity Cover)
Moose —Newquay
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
1h

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Crewing, Marine and Travel Coordinator (Maternity Cover)
Keynvor Morlift Ltd (KML) —Falmouth
Book training courses and proactively manage certificate and licence expiries, including passports and driving licences. Travel Coordination & Cost Control.
£30,000 - £35,000 a year
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10d
Crewing Coordinator
Acteon Group Ltd. —Camborne
Experience of working with and developing relationships with external stakeholders and clients, and communicating effectively and professionally with customers.
7h

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customer support coordinator jobs near tregony, con

Customer Coordinator

Advo Health -
St. Austell

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Job details

Full-time
£24,851.23 a year

Qualifications

Customer service

Full job description

At Advo Health, we’re the largest and leading subcontractor in government health assessments, helping the Department of Work and Pensions ensure that those who are most in need of support receive it. With experienced healthcare professionals throughout the UK, we’re proud that more than 95% of people say they had a positive assessment experience with us.

About the role

We’re looking for a Customer Coordinator to join our Advo Health team on a permanent, full-time basis. This is a vital customer-facing role within our government health assessments service, responsible for ensuring a positive claimant journey throughout the assessment process.

You’ll be the first point of contact for claimants attending disability assessments, delivering that crucial great first impression that contributes to our 95%+ positive experience rating. Working from an Assessment Centre with hybrid working opportunities, you’ll support both claimants and healthcare professionals to ensure smooth, productive assessment days with minimal impact on those we serve.

This is an excellent opportunity for someone with strong customer service skills who wants to make a real difference in supporting people through what can be a daunting process, while working in a caring and understanding environment.

What you’ll be doing

As a Customer Coordinator, you’ll:

Oversee the day-to-day running of the Assessment Centre reception area.
Conduct courtesy calls with claimants in advance of their appointments.
Assist customers with form completion including expense claims.
Use in-house computer systems to update records accurately and reschedule appointments when needed.
Advise healthcare professionals and management teams of additional claimant needs.
Prepare and maintain assessment rooms and equipment to ensure readiness for assessments.
Maintain a clean and professional workspace that creates a welcoming environment.
Escalate any accidents, incidents or inappropriate behaviour immediately.
Provide cover at other sites when required and support general administrative duties.
Build strong relationships with claimants, healthcare professionals, and the wider team.

Benefits & Culture

We strive to live and breathe our values, underpinned by a passion for what we do and a people-centric approach. Our benefits include flexible working opportunities and more: www.ascenti.co.uk/careers

St Austell with occasional travel to Truro

Full time

£24,851.23

Apply Now

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customer support coordinator jobs in tregony, con

Customer Coordinator

Crewing Coordinator

Sales & Guest Experience Coordinator

Sales Operations Coordinator (Maternity Cover)

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