Insurance claims handlers Work, Jobs in Trentham, Sts (with Salaries)

FNOL Claims Handler
Davies —Stoke-on-Trent
- Full-time
- Hybrid work
- Customer service
- Work from home
- Employee assistance programme
Quick apply
Senior Claims Handler EL/PL
Davies —Stoke-on-Trent
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Claims Vulnerable Customer Specialist
Davies —Stoke-on-Trent
- Full-time
- Hybrid work
- IT
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
1d
Customer Support Technician
Davies —Stoke-on-Trent
- Full-time
- Organisational skills
- IT
- Phone etiquette
- Employee assistance programme
- Employee discount
Quick apply
1d
Claims Handler
S&G Response —Wilmslow
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick apply
Casualty Claims Handler
Davies —Stoke-on-Trent
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
EL/PL Liability Claims Handler
Davies —Stoke-on-Trent
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply

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FNOL Claims Handler

Davies -
Stoke-on-Trent

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Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Company pension
Work from home
Employee assistance programme
Employee discount
Sabbatical
Referral programme

Qualifications

Customer service
Change management

Full job description

Description

Location: Stoke-on-Trent, ST1 3DH
Full-Time: 37.5 hours per week

Interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler for First Notification of Loss to join our successful Property team in our Stoke office.

This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.

What will your day look like:

The Claims Handler (FNOL) will be the first point of contact when a customer needs to make a claim
You will be responsible for taking accurate and detailed information about new claims which will be reported by telephone, email or by electronic claims forms
Managing inbound calls and making outbound calls to take information
Accuracy and excellent questioning techniques a must to get every piece of the claims detail on all claims reported
Customer focus is key and you will need to show excellent customer service through your friendly, professional and empathetic telephone manor
You will be responsible for sending out welcome packs to customers detailing the steps of their claim

Knowledge and Abilities:

Customer Service Skills Needed: As a great communicator, you’ll be the voice of Davies. Your empathetic service will leave a lasting impression on our customers.
Thriving in Fast-Paced Environments: Embrace challenges and deliver swift outcomes
Attention to Detail: Excellence lies in the little things.
Proactive Attitude: We love enthusiasm! Be the driving force behind positive change.
Adaptability: Challenging conversations? No problem. You handle them with grace and professionalism.

Benefits

Career & Purpose

Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay

Metal, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working; hybrid, work from home or join a collaborative office space
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

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Refine Your Search

insurance claims handlers jobs in trentham, sts

FNOL Claims Handler

Senior Claims Handler EL/PL

Claims Vulnerable Customer Specialist

Customer Support Technician

Claims Handler

Casualty Claims Handler

EL/PL Liability Claims Handler

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