Neighbourhood and Estates Manager
Help us shape the future of Cornwall's neighbourhoods and communities
At Cornwall Housing, we believe a good home is only part of the picture. Our residents have told us they want more than a decent property. They want neighbourhoods that are safe, clean, attractive and well cared for. They want communities where people feel connected, respected and proud of where they live. They want a landlord that is visible, responsive and committed to improving the places around their homes, not just the homes themselves. Our values of Collaboration, Honesty and Learning are central to this, helping us stay focused on doing the right things in the right way.
That is why we have launched our ambitious Neighbourhood Strategy 2026-2030. The strategy represents a significant shift in how we work. We are investing in our homes, but we are also investing in our neighbourhoods. We want cleaner estates, stronger communities, better environmental standards, greater resident influence and visible improvements that residents can see and feel.
To help us achieve this ambition, we are creating two exciting new leadership opportunities within our Housing Operations team. These roles will play a central part in delivering one of the most important strategic priorities for Cornwall Housing over the next five years.
If you are passionate about creating better places, improving communities and making a lasting difference for residents, we would love to hear from you.
Help us create places people are proud to call home
About the role
This is a unique leadership opportunity for someone who wants to shape how Cornwall Housing delivers neighbourhood services across Cornwall.
You will be responsible for leading our neighbourhood investment programmes, estate services, environmental contracts and estate improvement activity. Working closely with residents, partners, contractors and frontline housing teams, you will help ensure our neighbourhoods are clean, safe, attractive and well managed. You will lead and develop our Estate Ranger service, oversee key environmental contracts and ensure investment is targeted where it can make the greatest difference to residents and communities.
You will also lead Cornwall Housing's neighbourhood social value programme, helping to maximise the wider benefits generated through our suppliers and partnerships including employment opportunities, volunteering, community projects and local investment.
In this role, you will:
· Lead estate services including grounds maintenance, communal cleaning, play areas, trees and environmental contracts.
· Manage and develop Cornwall Housing's Estate Ranger service.
· Deliver neighbourhood investment and estate improvement programmes.
· Lead neighbourhood action planning and community improvement initiatives.
· Drive resident influence in neighbourhood priorities and spending decisions.
· Manage contractor performance, service standards and value for money.
· Build strong partnerships with councillors, community organisations and local stakeholders.
· Lead a budget portfolio exceeding £3 million while delivering measurable community outcomes.
Cornwall Housing is evolving to better meet the needs of the people and communities we serve. Our values of Collaboration, Honesty and Learning are central to this, helping us stay focused on doing the right things in the right way.
If you want to make a real impact, work positively with others and help shape better outcomes for local people, this could be the perfect next step. Join us to create safe homes in strong communities for one and all!
About you
You will be an experienced leader with a track record of delivering operational services, neighbourhood improvements, environmental services, housing, property, public realm or community-focused programmes.
Most importantly, you will be someone who understands that great neighbourhoods are created through strong partnerships, resident involvement and visible leadership.
To find out more about the role and requirements, please view the Role Profile (copy and paste this link into a new browser): https://www.cornwall.gov.uk/media/44bnte05/500109_neighbourhoodandestatesmanager_rp.pdf
Our offer to you
Salary: £54,973
Working Hours: 37 hours per week
Contract Type: Permanent
Base: Hybrid working - working from office, home, site and in the community as needed. Your base will be our main office in Chy Trevail, Bodmin, PL31 2FR. This role requires you to typically work from the office at least 2 day/s per week, sometimes including attendance at short notice.
What you’ll get from us in return is:
· A challenge like no other – Cornwall is unique and so are we!
· A highly competitive total package that includes a decent salary (with annual negotiations with recognised trade unions for cost-of-living salary increases), Local Government Pension Scheme, 28 days annual leave plus bank hols (rising to 31 days plus BHs after 5 years’ continuous service) with the option to buy more, family friendly policies, and our flexible approach to work
· A senior management team who will listen and support you, and encourage your ideas and creative thinking
· Support in your continuous learning and development
· Access to discounts on entertainment, shops, wellbeing and travel through our on-line portal
· And a chance to really make your mark
Safeguarding
We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a Basic DBS check. You will be asked to complete the relevant DBS check to be successfully appointed to the role.
To apply
It’s really easy to apply for our roles – create a candidate profile, answer the screening questions and upload a CV and covering letter/statement.
The planned closing date for applications is 16 August (midnight). However, we reserve the right to close the vacancy early if sufficient applications are received. So we recommend that you please submit your application early.
Interviews are planned for 27 & 28 August 2026. This will be an in-person interview at Chy Trevail, Bodmin, PL31 2FR. We are unable to provide interview expenses or relocation packages
We are a Disability Confident Committed employer and aim to interview disabled applicants who meet the essential requirements of the role. Where application numbers are high, we may invite those who best meet these requirements. We will also work with you to put reasonable adjustments in place where possible.
Contact us
If you’d like to have a discussion about the role, please feel free to contact us at [email protected] or 01872 324 329
Thank you for your interest in supporting our important work at Cornwall Housing, delivering safe homes in strong communities for one and all!
Redeployees – Cornwall Housing, Cornwall Council and the Corserv Group are associated employers. We have reciprocal arrangements agreed for redeployment. If you are a Cornwall Housing, Cornwall Council or Corserv Group employee with redeployment status confirmed by HR (for example, confirmed at risk of redundancy or dismissal due to disability-related ill health), once you have applied please email us at [email protected] to let us know that you are applying as a redeployee.
Recruitment Agencies – we are not currently seeking agency support with this vacancy, thank you. Please view our information for recruitment agencies here: https://www.cornwallhousing.org.uk/jobs/recruitment-agencies/
INDCHL
Pay: £54,973.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Sick pay
- Work from home
Application question(s):
- We are a Disability Confident Committed employer and aim to interview disabled applicants who demonstrate that they meet the essential requirements of the role. Where application numbers are high, we may need to invite those who best meet these requirements. We will also work with you to put reasonable adjustments in place where possible. Do you consider yourself eligible for consideration under the Disability
- This role requires regular travel throughout Cornwall, attendance at Chy Trevail, Bodmin and visits to neighbourhoods, estates and community locations, sometimes at short notice. Please explain how you will meet these requirements in practice.
- To be successful, you’ll be/have…
- Strong leadership experience in housing, neighbourhood, environmental or community services.
- Experience managing teams, contractors and service performance.
- Ability to build effective partnerships with residents and key stakeholders.
- Experience delivering neighbourhood improvements and community-focused projects.
- Strong budget management skills and a focus on value for money.
Please explain how you meet the criteria above, using relevant examples, and demonstrate your interest in this role and Cornwall Housing. This will form part of the shortlisting process.
Work authorisation:
- United Kingdom (required)
Work Location: In person
