Customer care advisor Work, Jobs in Truro, Eng (with Salaries)

Customer Care Advisor
Park Holidays UK —Truro
- £26,436.80 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance programme
- Employee discount
8d
Patient Advisor
Optical Express Group —Truro
- From £26,500 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Optical Assistant
Boots —Truro
- Weekend availability
- Employee assistance programme
- Employee discount
Café Assistant
Truro School —Truro
- £11,532 a year
- Part-time
- Serving
- Basic maths
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Customer Experience Advisor (6-month contract)
Origin Coffee —Truro
- Hospitality
- Customer service
- Continuous improvement
- Annual leave
- Employee assistance programme
Retail Assistant (Opticians)
Boots —Falmouth
- Weekend availability
- Employee assistance programme
- Employee discount
Dispenser
Boots —Saint Agnes
- £13.92 an hour
- Weekend availability
- Travel
- IT
- Employee assistance programme
- Employee discount
12d
Patient Advisor
Bosvena Health —Bodmin
- From £12.73 an hour
- Part-time
- Customer service
- GP surgery experience
- IT
- Annual leave
- Sick pay
Quick apply
3d
Temporary Sales Advisor
Saltrock Perranporth —Perranporth
- 8 hour shift
- IT
- Employee discount
Quick apply
Sales Advisor
Saltrock Falmouth —Falmouth
- Part-time
- IT
- Employee discount
Quick apply
4d
Temporary Sales Advisor
Saltrock Newquay —Newquay
- Part-time
- IT
- Employee discount
Quick apply
Head of Technology
Finisterre —Saint Agnes
- Full-time
- ERP systems
- Employee assistance programme
- Employee discount
Quick apply
3d
Sales Advisor
Crew Clothing Padstow 2 —Padstow
- £11.18 - £12.21 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
11d
Temporary Sales Advisor
Saltrock St Ives —St Ives
- Part-time
- IT
- Employee discount
Quick apply
Sale Advisor - Summer Temp (July to Sept)
Crew Clothing Falmouth —Falmouth
- £11.18 - £12.71 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
13d
Sales Advisor - SUMMER TEMP
Crew Clothing St Ives —St Ives
- Part-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
Sales Advisor
Saltrock Cornwall Services —St. Austell
- Part-time
- IT
- Employee discount
Quick apply
4d
Temporary Sales Advisor
Saltrock Padstow —Padstow
- Part-time
- IT
- Employee discount
Quick apply
9d

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Patient Advisor
Optical Express Group —Truro
Have previous experience working towards sale targets and personal KPI’s. Confidently relaying patient information to the optometrist to ensure a smooth patient…
From £26,500 a year
Patient Advisor
Bosvena Health —Bodmin
Receive telephone calls, ensuring accurate documentation of requests from patients for appointments and general enquiries. Office/Admin: 2 years (required).
From £12.73 an hour
Quick apply
3d

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Customer Care Advisor

Park Holidays UK -
Truro

Apply Now

Job details

Permanent | Full-time
£26,436.80 a year
8 days ago

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

Microsoft Word
Microsoft Excel
Sales
Customer service
Complaint handling
Organisational skills
Communication skills

Full job description

Compensation: £26,436.80 per annum
Weekly Hours: 40

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

Overview

Park Holidays UK, a leading provider of holiday parks across England, Wales, and Scotland, is seeking a dedicated and enthusiastic Customer Care Advisor to join our expanding team. In this role, you will play a crucial part in delivering exceptional service to our guests, owners, and third parties. You will be responsible for managing customer interactions, resolving issues, and ensuring high levels of satisfaction while supporting our customer care and onsite management teams.

Job Duties

Handle guest, owner, and third-party interactions through our customer care software. Provide prompt, professional, and courteous responses to all inquiries.
Update and manage support tickets in accordance with the company's guest and owner care processes. Ensure accurate and timely resolution of issues.
Offer assistance to onsite management teams as needed to resolve support tickets and ensure guest and owner satisfaction.
Assist with Owners events and liaise with contractors and manufacturers.
Identify and escalate complex or unresolved complaints to appropriate management teams. Follow up to ensure satisfactory resolution.
Forward any relevant third-party email inquiries to the appropriate company personnel for further action.
Maintain accurate records of interactions, resolutions, and feedback. Generate reports as required to track performance and identify trends.

Requirements

Previous experience in a customer service or complaint handling role is preferred but not essential.
Strong attention to detail with the ability to handle multiple tasks and ensure accuracy.
Excellent organisational skills and the ability to manage time effectively.
Competent using computers, including knowledge of Microsoft Word and Excel.
Professional and approachable personality with excellent verbal and written communication skills.
Ability to work well as part of a team and independently, demonstrating initiative and self-motivation.
A clear understanding of GDPR rules and regulations, with a commitment to protecting customer data and privacy.
Willingness to work alternate weekends on a rota basis.

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

Generous discount on holidays across our parks
Discount at all restaurants on park for you and your family
Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
Free premium eye test voucher
Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
Discounted gym memberships
Employee referral scheme
Sales referral scheme
Free expert mortgage advice
Company pension scheme

IND1

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Refine Your Search

customer care advisor jobs in truro, eng

Customer Care Advisor

Patient Advisor

Optical Assistant

Café Assistant

Customer Experience Advisor (6-month contract)

Retail Assistant (Opticians)

Dispenser

Patient Advisor

Temporary Sales Advisor

Sales Advisor

Temporary Sales Advisor

Head of Technology

Sales Advisor

Temporary Sales Advisor

Sale Advisor - Summer Temp (July to Sept)

Sales Advisor - SUMMER TEMP

Sales Advisor

Temporary Sales Advisor

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