Service worker Work, Jobs in Truro, Eng (with Salaries)

Prisoner Custody Officer
Serco Plc —Truro
- £24,596 - £27,180 a year
- Full-time
- IT
- Communication skills
- Paid training
- Employee assistance programme
Recovery Worker - Women’s Service Ref:0149ZS
WithYou —Truro
- From £28,000 a year
- Rehabilitation centre
- IT
- Communication skills
- Annual leave
- Referral programme
11d
Customer Service Advisor
GLL —Truro
- £13.45 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
Graduate Management Trainee - Truro
Enterprise Mobility —Truro
- Full-time
- Sales
- Customer service
- Bachelor's degree
Sales Assistant
Specsavers —Truro
- £11.39 - £13.03 an hour
- Weekend availability
- Employee discount
- Sick pay
9d
Support Worker
Salutem Care & Education —Truro
- £13.45 an hour
Children's Support Worker
Keys Children —Truro
- £13.95 - £14.55 an hour
- Full-time
- Military
- Communication skills
- Annual leave
- Referral programme
Quick apply
Support Worker Learning Disabilities - NO SPONSORSHIP
In Caring Hands Limited —Truro
- £26,227.50 a year
- Part-time
- In-person
- Communication skills
- Employee discount
- Referral programme
Quick apply
5d
Commissioning Manager
Cornwall Council —Truro
- Full-time
- English
- No degree
- Leadership
- Annual leave
- Employee discount
10d
Neonatal Nursing Rota Coordinator
Royal Cornwall Hospitals NHS Trust —Truro
- £28,392 - £31,157 a year
- Part-time
- Administrative experience
- In-person
- Communication skills
- Annual leave
19h
Finance Support Assistant
Cornwall Council —Truro
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Communication skills
- Annual leave
- Employee discount
Social Worker
Cornwall Council —Truro
- Full-time
- English
- Care plans
- Communication skills
- Relocation assistance
- Annual leave
9d
Healthcare Assistant
Nurses UK —Truro
- £13.68 - £17.18 an hour
- Temporary
- Communication skills
- Referral programme
Quick apply
Youth Development Worker
BRC Jobs —St. Austell
- £15.34 an hour
- Full-time
- Annual leave
Quick apply
Research Technician
University of Exeter —Penryn
- From £30,628 a year
- IT
- AI
- Annual leave
5d
HGV Class 2 (Cat C) Beavertail Driver
J Keane Plant Hire Limited —Truro
- From £37,000 a year
- Full-time
- Driving
- Communication skills
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
Pensions Payroll Administrator
Cornwall Council —Truro
- Part-time
- English
- Annual leave
- Employee discount
10d
Support Worker
Indiana Healthcare Services —Truro
- From £13 an hour
- Part-time
- Medication administration
- Care experience
- In-person
Quick apply
Bank Support Worker - Redruth (TR15)
Accomplish —Redruth
- £13.45 - £14.05 an hour
- Annual leave
- Referral programme
Quick apply
7d
Children's Social Worker
Cafcass —Bodmin
- £45,749 - £49,866 a year
- Full-time
- Organisational skills
- In-person
Quick apply
11d

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Prisoner Custody Officer

Serco Plc -
Truro

Apply Now

Job details

Full-time
£24,596 - £27,180 a year

Benefits

Paid training
Company pension
Employee assistance programme
Employee discount

Qualifications

Driving Licence
IT
Communication skills

Full job description

Location: Truro TR1 2PB

Join us a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) where you’ll play a key role in helping keep the justice system safe and secure. In addition to job security and stability we offer:

Salary: £24,596 (35hrs pw), rising to £25,555 from 1st September 2026

We operate 24/6 across early and late shifts, so flexibility is essential. Finishing times can be unpredictable, and you may need to work beyond your contracted hours to meet operational demands. Shifts are set on a rota provided 12 weeks in advance, giving you visibility to plan ahead. Part-time working may be considered, but this must be across full working days, as reduced daily hours are not available.

Keep people safe. Keep justice moving.

As a PCO, you’ll work as part of a team to deliver safe and secure escorting and custody services, ensuring detainee welfare at all times during court proceedings. You’ll be responsible for detainees throughout court proceedings until their return to custody or release. Key duties include:

Escorting detainees within the court, including to courtrooms, cells, and facilities
Supervising detainees during hearings to maintain safety and security
Managing sensitive situations and maintaining strict confidentiality
Supporting detainee welfare, including access to food, drink, and wellbeing checks
Monitoring behaviour and responding to incidents or risks
Conducting searches to maintain a secure environment
Completing accurate records and documentation
Working closely with court staff and partners to ensure smooth operations

What you need to do the job!
Our PCO’s come from a wide range of backgrounds—what matters most is your commitment to making a difference. You’ll receive full training through a 5½-week paid training course, plus ongoing support from experienced colleagues. Requirements of the role:

Full UK driving licence (B/B1) (desirable)
Reasonable fitness for the physical demands of the role
Strong communication skills (written and verbal)
Ability to stay calm and make decisions under pressure
Confidence managing behaviour and de-escalating conflict
Teamwork and the ability to follow processes accurately
Professionalism, integrity, and respect for confidentiality

What we offer

Holidays: 20 days (rising to 25 after 7 years’ service) plus bank holidays (pro rata’d)
Pension: Up to 6% contributory pension scheme (matched by Serco)
Training and development: Structured induction (5½ weeks), ongoing learning, access to internal courses and qualifications, mentoring, and a strong focus on internal progression
Health and wellbeing: Employee Assistance Programme (EAP), support from mental health charity MIND, Simply Health cash and dental plans, wellbeing resources, discount on membership at Serco-run gyms
Discounts: Savings across major retailers and experiences, including Merlin attractions, cinema, leisure, retail, hospitality, mobile plans, and more

Our recruitment process

Online application inc. eligibility questions and online assessments
Virtual assessment: Competency based interview, short roleplay and written exercise (online)
Initial right to work and vetting documentation checks
Job offer and confirmation of your training start date

Eligibility checks and further information
Job offers are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced Disclosure and Barring Service (DBS) clearance, satisfactory employment references and occupational health checks. This role is exempt from the Rehabilitation of Offenders Act 1974. All roles are subject to random alcohol and drug testing.

This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office regulations. You must have the right to work in the UK. If you do have a visa, it must have at least two years remaining, and you must have at least one year’s UK residency (to enable required counter signatory checks by a recognised professional).

All colleagues share responsibility for safeguarding children and vulnerable adults and must complete the required training and follow our safeguarding policies.

Let’s impact a better future, together. Apply today.

#pecs #prisonercustodyofficercourts

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&[email protected]

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j&[email protected] to discuss.

Apply Now

Refine Your Search

service worker jobs in truro, eng

Prisoner Custody Officer

Recovery Worker - Women’s Service Ref:0149ZS

Customer Service Advisor

Graduate Management Trainee - Truro

Sales Assistant

Support Worker

Children's Support Worker

Support Worker Learning Disabilities - NO SPONSORSHIP

Commissioning Manager

Neonatal Nursing Rota Coordinator

Finance Support Assistant

Social Worker

Healthcare Assistant

Youth Development Worker

Research Technician

HGV Class 2 (Cat C) Beavertail Driver

Pensions Payroll Administrator

Support Worker

Bank Support Worker - Redruth (TR15)

Children's Social Worker

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