Service desk Work, Jobs in Tutbury, Sts (with Salaries)

Service Desk Technician
Mortgage Advice Bureau —Derby
- £26,100 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Support Technician
Clearcare Solutions Ltd —Stafford
- £25,000 - £28,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
Quick apply
3d
Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
Service Desk Analyst
Saint Gobain —Loughborough
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
7d
Service Desk Team Leader
Node4 —Stafford
- Hybrid work
- Management
- Analysis skills
- Supervising experience
- Employee assistance programme
3d
Business Administrator
Quadralene Ltd. —Derby
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Technology Service Desk Analyst
The Works —Coleshill
- Hybrid work
- Analysis skills
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
3d
Customer Help Desk Co-ordinator
JLA —Stafford
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
3d
IT Support Technician
Hydrajaws Limited —Tamworth
- £25,000 - £26,000 a year
- Full-time
- Customer service
- ERP systems
- Windows
- Free parking
Quick apply
17h
Senior Service Desk Engineer
Zenzero Solutions —Derby
- English
- Communication skills
Customer Service Administrator
Global Fire & Security Systems LTD —Nottingham
- Full-time
- Hotel
- Administrative experience
- Maths
Quick apply
13d
Entry level IT Help Desk Support
Komfort —Wednesbury
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
5d
Out of Hours Team Leader
ISS Facility Services —Stoke-on-Trent
- Night shift
- Customer service
- Supervising experience
Quick apply
SAP Service Delivery Manager
JCB —Rocester
- Full-time
- Gym membership
Technical Support Engineer
Microlise —Nottingham
- £30,000 a year
- Customer service
- SQL
- Communication skills
- Employee assistance programme
11d
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
Senior Administrator
ENVIGO RMS UK LTD —Loughborough
- From £28,000 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
7d
Service Operations Team Lead
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- IT
- Employee assistance programme
- Employee discount
Hire Desk Administrator
LGH Group —Alfreton
- £25,000 - £28,000 a year
- Full-time
- Maintenance
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
7d
IT Security Analyst
Cooper Parry —Derby
- Full-time
- Azure
- English
6d

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service desk jobs near tutbury, sts

Service Desk Technician

Mortgage Advice Bureau -
Derby

Quick apply

Job details

Full-time
£26,100 a year
10 days ago

Benefits

Annual leave
Company pension
Private medical insurance
Employee discount
Flexible schedule

Qualifications

Zendesk
ITIL
Communication skills

Full job description

Service Desk Technician
Permanent, Full-time (37.5 hours)
Hybrid - Derby office and working from home
£26,100 plus benefits

Join our growing Service Desk team!
Do you love problem solving and making technology work like magic? Our Service Desk team is the first line of defence for thousands of colleagues and internal customers across the UK - we’re looking for a Service Desk Technician to join the squad.

What’s the mission?
You'll be part of the go-to team for IT queries, tackling hardware and software challenges, logging and resolving issues within SLAs and keeping downtime to a minimum. Think of yourself as the friendly tech wizard who turns 'Help!' into 'Thanks, you’re amazing!'

What will you be doing?

Troubleshooting hardware and software issues for new and existing users
Managing tickets by logging, prioritising and resolving queries within agreed SLAs
Diagnosing problems and providing effective solutions or workarounds to keep everyone moving
Escalating major incidents to the right people quickly and efficiently.
Creating and maintaining documentation for software releases and processes
Delivering outstanding customer service, making tech simple and stress-free for everyone

Why you’ll love it here:

Team Spirit: We’re a close-knit, social bunch who believe work should be fun
Growth Opportunities: Many of our team members have progressed within the business over time - your future here is bright!
Hybrid Working: For the first 3 months, you’ll be full-time in our Derby office (Monday to Friday, 37.5 hours). After that, there is flexibility of 3 days in the office and 2 days working from home.

What we’re looking for:

A personable and approachable character with great communication skills.
A true team player who thrives being part of a closely-knit, social team
Someone with a strong work ethic and attitude to proactively find solutions to issues.
A problem solver who loves troubleshooting.
An ability to build relationships and rapport with customers to understand their needs and translate tech jargon.
Experience with laptop builds and supporting both internal and external customers, along with strong Microsoft
Experience with Zendesk, ITIL or similar ticketing systems would be beneficial.

Ready to join a team that supports each other every step of the way? We look forward to hearing from you!

?? Recruitment Process
1st stage: Intro call with our Service Desk Manager
1st stage interview: Interview at our HQ Derby office with our Head of IT Support, Service Desk Manager and a chance to meet the team

What’s In It For You?
?? Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service) plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity), retail discounts, free entertainment tickets, plus much more!
? Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager)
?? A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career
?? A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work

Everyone is Welcome
At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.

We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you’d like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact [email protected].

Please note we are unable to consider candidates requiring visa sponsorship at this moment in time and we are unable to accept speculative CVs from recruitment agencies with a full PSL in place.

Please be advised that if you have recently submitted an application for this position, it is not necessary to apply again.

Mortgage Advice Bureau (MAB) PLC is the UK’s leading mortgage network. We’re experts in Mortgage and Protection advice, with over 200 awards and counting. We’re proud of our reputation in the industry and of our people, who continue to be the heart of MAB’s success.

To see our company ratings please click below:

Capital House, Derby, DE24 8QR

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service desk jobs in tutbury, sts

Service Desk Technician

Support Technician

Service Desk Analyst

Service Desk Analyst

Service Desk Team Leader

Business Administrator

Technology Service Desk Analyst

Customer Help Desk Co-ordinator

IT Support Technician

Senior Service Desk Engineer

Customer Service Administrator

Entry level IT Help Desk Support

Out of Hours Team Leader

SAP Service Delivery Manager

Technical Support Engineer

Microsoft Dynamics 365 Support Engineer (Business Central)

Senior Administrator

Service Operations Team Lead

Hire Desk Administrator

IT Security Analyst

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