Telesales Advisor – Vehicle Inspections
Location: RAC Bescot, Walsall (fully office based)
Start Date: July 2026 Salary: £25,369.80 per annum
Hours: 40 per week | Full-Time
Shifts: Monday–Saturday on a rotating basis
Training
You must be able to commit to two weeks full-time training (Mon–Fri, 09:00–17:00).
Do you know how to deliver an exceptional customer experience?
Have you worked in a Sales Contact Centre Environment? Join our Vehicle Inspections Team at RAC and become our next Telesales Advisor!
What you’ll do
Identify and convert vehicle inspection sales opportunities to exceed targets
Maximise opportunities through inbound calls, outbound follow-ups, and web enquiries
Deliver exceptional customer service and product knowledge to match customer needs
Work collaboratively with colleagues to share best practice and ensure consistency
Handle objections confidently, positioning product benefits to secure sales
Stay up to date with product knowledge, FCA compliance, and essential learning
Contribute to continuous improvement with ideas that drive growth
Benefits
At RAC, we reward your commitment with more than just a salary:
Bonus scheme eligibility
Group Personal Pension (up to 6.5% matched contribution)
Life Assurance (2x basic salary, 4x for pension members, flexible up to 10x)
Family leave support and flexibility
24/7 confidential personal support service for you and household members (16+)
Car salary sacrifice scheme (after 12 months, including EV options)
FREE RAC Ultimate Complete Breakdown Service from Day One
Access to Orange Savings – discounts on retailers, supermarkets, holidays, tech, and more
FREE onsite parking
Automatic enrolment into our Colleague Share Scheme – Owning it Together
What we’re looking for
Experience in sales and customer service environments
Driven to achieve sales and service targets
Positive mindset, resilient under pressure, and confident decision-making
Strong administration and organisation skills with attention to detail
Excellent communication and interpersonal skills with a professional telephone manner
Problem-solving ability and competence in Microsoft Office applications
This role is perfect for someone who is driven to delight customers and ensure a smooth journey throughout.
