Duty manager Work, Jobs in Twickenham (with Salaries)

Duty Manager
Radisson Red London Twickenham —Twickenham
- Weekend availability
- Bar
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Assistant Manager - Operations
Britmax Technologies —Fulham
- £30,589.67 - £58,478.73 a year
- Full-time
- Management
- Supervising experience
- In-person
Quick apply
4h
Retail Supervisor
Screwfix —Twickenham
- £15.23 an hour
- Weekend availability
- Annual leave
- Employee discount
Control Centre Duty Manager
Keolis Amey Docklands 2025 Limited —London
- £90,450.17 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
7d
Duty Manager
Everyman Media —Walton-on-Thames
- Up to £14.27 an hour
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
14d
Coffee Operations Manager
Farmer J —London
- £55,000 - £60,000 a year
- Full-time
- IT
- Employee assistance programme
- Employee discount
Quick apply
14d
Duty Manager
Worldwide Flight Services —Heathrow
- Full-time
Quick apply
18h
Duty Manager
LKQ Corporation —Colliers Wood
- Full-time
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
18h
Office Manager
TLMC Ltd —London
- £40,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Annual leave
Quick apply
11d
Customer Experience Manager
ATG Entertainment Limited —Richmond
- £35,000 a year
- Full-time
- Bar
- Sales
- Computer literacy
6d
Front Office Manager
Valor Hospitality —Hemel Hempstead
- £38,000 a month
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
5d
Duty Manager
Marriott London Heathrow —Hayes
- Full-time
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
12d
Education Engagement Practitioner
City of Westminster Council —Westminster
- £42,912 - £52,269 a year
- Temporary
- School
- Negotiation
7d
Duty Manager (Aircraft Appearance)
OCS Group —London
- Leadership
- Communication skills
Quick apply
Linen Porter
Synergy LMS —Kingston upon Thames
- £14.80 an hour
- Part-time
- Driving
- IT
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
10d
Assistant General Manager
Lampton Leisure —Brentford
- £40,040 a year
- Full-time
- Management
- First Aid Certification
- Team management
- Employee assistance programme
- Gym membership
10d
Senior Duty Manager
360 Play Farnborough —Farnborough
- £31,000 - £33,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
18h
Assistant General Manager
Kings Gym Tower Bridge —London
- Part-time
Quick apply
8h
Campaign Manager – Domestic
BAE Systems —Frimley
- From £69,200 a year
- Business development
- Organisational skills
7d
Part Time Duty Manager
HITIO Gym Hoxton N1 5EB —London
- From £12.50 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
7d

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Duty Manager

Radisson Red London Twickenham
Twickenham

Quick apply

Job details

Full-time

Benefits

Free parking
Employee assistance programme
Employee discount

Qualifications

Customer service
Complaint handling
Continuous improvement
Organisational skills
Leadership
Hotel experience

Full job description

Job Ref: INT25236

Branch: Radisson Red London Twickenham

Location: Radisson RED London Twickenham

Salary/Benefits: Competitive salary and excellent company benefits

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 20/05/2026

Closing date: 02/09/2026

This opportunity is for a Duty Manager who is passionate about guest service, confident leading teams, and ready to take responsibility for the smooth running of the Front Office operation during their shift.

You will be at the heart of the guest journey, leading from the front, supporting the team through busy arrivals and departures, handling escalations professionally, and ensuring service standards are delivered consistently. This is a hands-on role for someone who can balance people leadership, guest satisfaction and operational control in a fast-paced hotel environment.

The Hotel

Radisson RED London Twickenham has recently relaunched following refurbishment, bringing the RED brand’s bold, expressive personality to a standout London location.

With Twickenham Stadium directly next door, the hotel operates in a lively and high-volume environment, where match days, events and peak periods create an exciting pace and no two shifts are ever the same. It is the perfect setting for a strong Front Office leader who can think on their feet, stay calm under pressure and keep the operation running smoothly.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage
Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
24/7 access to our employee assistance programme
Uncapped incentives to reward you for your contributions
Staff meals on duty
Competitive salary
Free staff parking

A day in the life of…

As Duty Manager, you will be responsible for the smooth day-to-day running of the Front Office operation during your shift, ensuring that every guest receives a warm welcome and an excellent experience throughout their stay. You will lead by example at the front desk, support the team during busy periods, and make sure service standards are consistently delivered.

Key responsibilities include overseeing check-in and check-out, managing guest queries and complaints, supporting room allocations, handling reservations, and ensuring billing procedures are followed accurately. You will also take ownership of escalated guest concerns, providing effective service recovery and making decisions confidently to achieve the best possible outcome for both the guest and the business.

Working closely with Housekeeping, Maintenance, Food Beverage and Nights, you will help ensure bedrooms are ready, public areas are presented to standard, and operational issues are resolved promptly and professionally. You will also support the Head of Department in training and coaching team members, maintaining brand standards, driving upselling opportunities, and creating a positive and motivated team culture.

Most importantly, as Duty Manager, you will play a vital role in ensuring our guests enjoy a first-class, comfortable and memorable stay.

What do we need from you?

Leadership skills: As Duty Manager, you will need strong leadership skills to effectively manage, motivate and support the Front Office team. You will be confident leading the team on shift, setting clear expectations, driving performance, and creating a positive, accountable and guest-focused working environment.
First class customer service skills: You should have excellent customer service skills and be confident handling guest complaints, resolving issues and delivering great service recovery.
KPI awareness: You will be comfortable tracking and supporting key Front Office performance indicators, such as guest satisfaction, upselling, enrolments and service standards, using them to help drive continuous improvement.
Organisational skills: You will be highly organised, with strong attention to detail and the ability to manage competing priorities in a busy hotel environment.
Problem-solving ability: You will be confident making decisions, remaining calm under pressure and supporting the team through fast-paced and sometimes challenging shifts.
Knowledge of hotel policies and procedures: You should have a good understanding of hotel operations, including room rates, check-in and check-out procedures, guest accounts, and available services and facilities.
Systems experience: Ideally, you will be familiar with common hotel computer systems and software, with previous experience using a PMS such as Opera or similar being an advantage.
Flexibility: This role requires flexibility to work early shifts, late shifts, weekends and bank holidays, in line with the needs of the business.

**Please note that we are only accepting applicants who are age 18 or above for this role. You will be requested to provide a Basic Disclosure Check during onboarding**

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.

Radisson Red London Twickenham is a distinctive destination for unforgettable experiences for corporates and sports fan. Rest in well-appointed spacious accommodation with high-speed Wi-Fi, work desks and pillow top bedding. Catch all of the sporting action from the comfort of your accommodation in our expansive bedrooms. Fuel your day in Twickenham with breakfast at 22 South Restaurant, and join later for a drink and a meal at Side Step Bar. For a brilliant combination of style and substance, choose Radisson Red London Twickenham

Stay close to the action and experience the inspiration of sporting legends with premium hotel accommodation, ideal for the business traveller seeking a work-life balance that includes rugby!

Quick apply

Refine Your Search

duty manager jobs in twickenham

Duty Manager

Assistant Manager - Operations

Retail Supervisor

Control Centre Duty Manager

Duty Manager

Coffee Operations Manager

Duty Manager

Duty Manager

Office Manager

Customer Experience Manager

Front Office Manager

Duty Manager

Education Engagement Practitioner

Duty Manager (Aircraft Appearance)

Linen Porter

Assistant General Manager

Senior Duty Manager

Assistant General Manager

Campaign Manager – Domestic

Part Time Duty Manager

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