Senior client manager Work, Jobs in Uckfield Central, Esx (with Salaries)

Head of Corporate Operations
Focus Group —Shoreham by Sea
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Senior General Foreman/ Works Manager
Jackson Civil Engineering —Haywards Heath
- Full-time
- Civil engineering
- Management
- Construction experience
- Free parking
- Health & wellbeing programme
Quick apply
Senior Proposition Manager - Mental Health
AXA —Royal Tunbridge Wells
- From £50,000 a year
- Presentation skills
10d
Senior Manager, Group Business Applications
Collinson —Haywards Heath
- Hybrid work
- Customer service
- Hotel
- Analysis skills
Regional Performance Manager
OCS Group —Crawley
- Remote
- Continuous improvement
- Mentoring
- Contracts
Quick apply
Senior Proposition Manager - Mental Health
AXA UK —Royal Tunbridge Wells
- From £50,000 a year
- Presentation skills
- Annual leave
11d
Complaint Investigations Manager
University Hospitals Sussex NHS Foundation Trust —Brighton
- £39,959 - £48,117 a year
- Full-time
- English
- Conflict management
- Agile
Quick apply
3d
Integrated Therapy Coordinator JCR
East Sussex County Council —Bexhill
- Travel
- Organisational skills
- Annual leave
4d
Senior Account Manager
Blue Cube Security —East Grinstead
- From £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Annual leave
Quick apply
13d
Senior Forest Manager
Tilhill Forestry —Tonbridge
- Full-time
Quick apply
Senior Investigator
Mintz Group LLC —Worthing
- Research
- Analysis skills
- Bachelor's degree
Quick apply
Senior Compliance Manager
Benchmark Capital —Horsham
- Full-time
- Hybrid work
- Team management
- Leadership
Contracts Manager
Kier Group —Falmer
- Part-time
- Microsoft Office
- Travel
- Contracts
- Flexible schedule
Property Manager
Mandeville Property Management —Chipstead
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- English
- Travel
- Work from home
- Referral programme
Quick apply
8d
Delivery Manager
McAllister —Battle
- Full-time
- Civil engineering
- Microsoft Office
- Continuous improvement
Quick apply
UK Transportation Manager
Thermo Fisher Scientific —Horsham
- Full-time
- English
- Analysis skills
- Bachelor's degree
Assistant Client Accountant
Ashdown Phillips & Partners —Nutley
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Project Co Ordinator
McAllister —Battle
- Full-time
- Civil engineering
- Microsoft Outlook
- Continuous improvement
Quick apply
Senior Sales Manager
Thermo Fisher Scientific —Horsham
- Full-time
- CRM software
- English
- Analysis skills
12d
Senior Global Bid Manager
AXA —Redhill
- Microsoft Powerpoint
- English
- Business development

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senior client manager jobs near uckfield central, esx

Head of Corporate Operations

Focus Group -
Shoreham by Sea

Quick apply

Job details

Full-time
Up to £80,000 a year

Qualifications

Technical project or programme management experience
Customer relationship building
Client onboarding
Management
Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Stakeholder coordination
Client services
Customer relationship management
Risk management
Operational strategy development
Contracts
Leadership
Communication skills
Pre-sales
Operations leadership experience
Stakeholder management

Full job description

Head of Corporate Operations

Location: Hybrid – regular travel to Focus Group offices and customer sites as required
Department: Operations
Reporting to: Technical Director

UK • Remote - Up to £80k (Dependent on experience) + benefits

(Internal job level: Senior Manager / Head Of)

About Focus Group

Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes.

The Role

This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers.

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes. You'll provide executive-level relationship management, commercial oversight, and programme governance, ensuring our customers receive an exceptional experience while enabling successful delivery across multiple operational functions.

Working closely with the Technical Director, Corporate Director, Service Operations Director and Head of Service Delivery Management, you'll be responsible for leading at the highest level—removing blockers, managing risk, resolving escalations, and providing the strategic direction needed to drive successful outcomes for both our customers and the business.

What You'll Be Doing

Acting as the executive sponsor for a portfolio of Focus Group's most complex and strategically important customers
Building and maintaining trusted relationships with senior client stakeholders, including C-suite executives
Providing leadership and oversight across large-scale customer programmes and transformation initiatives
Managing senior-level escalations, commercial challenges, and customer expectations
Working alongside Account Directors and Service Delivery Managers to drive successful customer outcomes
Representing Focus Group at executive governance meetings, steering committees and strategic reviews
Supporting programme governance through effective risk management, issue resolution and executive reporting
Driving accountability across multiple operational functions, including Professional Services, Project Management, Service Delivery and Service Desk teams
Championing a consistent and exceptional customer experience across the full customer lifecycle
Monitoring customer satisfaction, retention, commercial performance and service risks across the corporate customer segment
Supporting major customer onboarding projects, acquisitions, service launches and wider transformation initiatives
Contributing to operational strategy and business planning as a member of the Operations leadership team
Supporting pre-sales activities, customer presentations, bids and tenders, helping shape successful solutions and delivery approaches

What We're Looking For

Significant experience in a senior client-facing leadership role within an MSP, technology services provider or systems integrator
Proven success managing complex, high-value corporate customer relationships
Experience engaging and influencing C-suite and executive-level stakeholders
Strong programme leadership experience across large, multi-workstream technology projects
A track record of balancing customer outcomes, delivery commitments and commercial objectives
Strong understanding of modern networking, cloud and managed technology services
Exceptional stakeholder management, communication and relationship-building skills
Commercially astute with experience of contracts, service credits and account growth
Comfortable leading through influence within a matrix organisation
Highly organised with a structured approach to governance, risk and programme delivery
Resilient, politically astute and confident managing difficult conversations and escalations
A collaborative leadership style with the ability to unite teams around a common goal

Why Focus Group?

Opportunity to influence some of Focus Group's largest and most strategic customer relationships
Join a growing, ambitious technology business with significant investment and momentum
Work alongside a high-performing senior leadership team
Play a pivotal role in shaping operational excellence and customer success
Competitive salary, bonus and benefits package
Excellent opportunities for professional growth and career development

Ready to make an impact?

If you're an experienced operational leader with a passion for customer success, programme delivery, and executive stakeholder management, we'd love to hear from you. Join Focus Group and help shape the future of our Corporate customer experience.

Quick apply

Refine Your Search

senior client manager jobs in uckfield central, esx

Head of Corporate Operations

Senior General Foreman/ Works Manager

Senior Proposition Manager - Mental Health

Senior Manager, Group Business Applications

Regional Performance Manager

Senior Proposition Manager - Mental Health

Complaint Investigations Manager

Integrated Therapy Coordinator JCR

Senior Account Manager

Senior Forest Manager

Senior Investigator

Senior Compliance Manager

Contracts Manager

Property Manager

Delivery Manager

UK Transportation Manager

Assistant Client Accountant

Project Co Ordinator

Senior Sales Manager

Senior Global Bid Manager

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