call center representative Work, Jobs in uk) (with Salaries)

Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
9d
Customer Service Centre Representative 1
EssilorLuxottica —Thornbury
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Annual leave
Customer Service Representative
Hollister Limited U.K. —Winnersh
- Temporary
- CRM software
- Microsoft Excel
- Customer service
2d
Customer Service Representative
Terex Corporation —Dungannon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee stock purchase plan
Customer Service Representative
Tesco Insurance —Glasgow
- £25,200 - £26,000 a year
- Full-time
- Hospitality
- Communication skills
- Employee discount
- Gym membership
Customer Service Representative
CCL Logistics Ltd —Troon
- £28,000 - £30,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
Quick apply
4d
Call Center Representative
pd- specialised —Worthing
- £20,000.00 - £25,328.04 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
2d
Business Development Representative - EMEA
ValGenesis —Remote
- Full-time
- Remote
- Sales
- Travel
- Communication skills
Quick apply
Helpdesk Advisor
CBRE —Leeds
- Full-time
- Microsoft Office
- Analysis skills
- Typing
7d
Sales Development Representative (SDR) Trainee
CloudPlexo —London
- Full-time
- Hybrid work
- Computer Science
- Sales
- Marketing
- Flexible schedule
Quick apply
7d
Live-In Residence Hall Administrator - First Year focus (1.0 FTE)
New York University —London
- Weekend availability
- Computer literacy
- University
- Computer skills
Help Desk Operative
CBRE —Leeds
- Full-time
- Microsoft Office
- Analysis skills
- Typing
Business Development Representative
LogicMonitor —London
- Business development
- Bachelor's degree
- IT
Customer Service Representative
RXO, Inc. —Derby
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Employee assistance programme
- Life insurance
10d
Live-In Residence Hall Administrator - Upperclass focus (0.5 FTE) - NYU London
New York University —London
- Part-time
- Computer literacy
- University
- Computer skills
Outbound Sales Representative - UK - German Speaking
ResultsCX —Remote
- £25,396 a year
- Remote
- Sales
- Salesforce
- English
- Employee assistance programme
- Referral programme
3d
Test Center Manager (Manchester & Stockport)
Pearson —Manchester
- Customer service
- Windows
- Microsoft Office
7d
Customer Service Representative (German-speaking)
Via —Remote
- £14.75 an hour
- Night shift
- Remote
- English
- Communication skills
- Work from home
Quick apply
Consumer Credit Merchant Support Manager
paypal —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
- Annual leave
Contract Coordinator
Otis —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Helpdesk Administrator

CBRE -
London

Apply Now

Job details

Full-time
9 days ago

Qualifications

Microsoft Office
Analysis skills
Typing
Communication skills

Full job description

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in London.
As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality • Manage CAFM system as key user on site including PPM records, reactives and reporting. • Answer calls/email for the business in a timely fashion • Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. • Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment • Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is
Contract : • Alongside Contract Support assist with the monthly customer report. • Provide comprehensive reports relating to all jobs raised through the CAFM system. • Analysis and comprehension of reports relating to CAFM system. • Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. • Logging hazards & customer feedback on the QHSE Management Portal • Perform any other duties or responsibilities as requested by the CM or Management Team.
Person Specification: • Organised - Works in a structured way. Thinks ahead to prioritise workload • Logical - Works in a clear and consistent manner • Attention to detail - Thorough in carrying out a task, with a high degree of accuracy • Assertiveness - Confident, effective in putting across point of view to others • Persistence - Follows through to resolution QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience.

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

FINANCIAL KNOWLEDGE

Ability to calculate simple figures such as percentages.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and ABILITIES

Intermediate Knowledge of Microsoft Office Suite products. Ability to type 45-50 WPM.

SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

Apply Now

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