Benefits coordinator Work, Jobs in United Kingdom (with Salaries)

Patient Retention & Growth Coordinator
Banning Dental Group —Remote
- £30,000 - £35,000 a year
- Full-time
- Remote
- Customer service
- Travel
- Communication skills
- Employee discount
Quick apply
2h
Information Coordinator
Kier Group —London
- Full-time
- Remote
- Microsoft Excel
- Travel
- SharePoint
Design Coordinator
Gladious Ltd —Remote
- £37,500 - £45,000 a year
- Full-time
- Remote
- Microsoft Office
- Organisational skills
- Communication skills
- Health & wellbeing programme
Quick apply
4d
Education Coordinator
Prostate Cancer UK —Remote
- £28,860 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
1d
Project Coordinator
Air Apps —London
- £80,000 - £100,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Life insurance
Therapy Coordinator (23210)
Barnardo's —Remote
- £28,124.46 - £30,133.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- Administrative experience
- Annual leave
- Employee assistance programme
1d
OME UK College Coordinator & Engagement Lead
Thales —Glasgow
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Administrative Assistant
Lightspeed Systems —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
PMO Coordinator
Helios Towers —London
- Project management
- Agile
- IT
- Gym membership
Biological Specimen Coordinator
The Royal Marsden NHS Foundation Trust —Chelsea
- £38,488 - £46,852 a year
- Full-time
- Administrative experience
- Communication skills
20h
Careers, Information, Advice and Guidance (CIAG) Coordinator
North Northamptonshire Council —Northampton
- £38,220 - £40,777 a year
- Employee assistance programme
11d
Welfare Benefits Advisor
Roxburgh and Berwickshire Citizens Advice Bureau —Duns
- £31,850 a year
- Part-time
- IT
Quick apply
3h
Administrative and Marketing Coordinator
Gallagher —Remote
- Remote
- Microsoft Outlook
- English
- Microsoft Office
Project Coordinator - 12-month fixed-term
WSP —London
- Part-time
- Hybrid work
- Administrative experience
- Organisational skills
- SharePoint
- Flexitime
- Work from home
PfA Transitions Partnership Coordinator
tower Hamlets —London
- £58,551 - £61,686 a year
- Administrative experience
- Annual leave
4d
Volunteering Co-ordinator - Homebased
MHA —Derby
- £33,410 a year
- Full-time
- Remote
- Travel
- Annual leave
3d
Student Records Coordinator
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- English
- Annual leave
- Employee assistance programme
11d
Training Assistant - Mental Health & Wellbeing
PMAC Mental Health & Wellbeing —Remote
- £15 an hour
- Part-time
- Remote
- Microsoft Powerpoint
- Microsoft Office
- Bachelor's degree
- Work from home
Quick apply
7h
Administration Coordinator - Lung Cancer Screening
University College London Hospitals NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Full-time
6d
EHC Coordinator 0-25
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Monday to Friday
- Hybrid work
- IT
- Communication skills

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benefits coordinator jobs near united kingdom

Patient Retention & Growth Coordinator

Banning Dental Group -
Remote

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
2 hours ago

Benefits

Company pension
Employee discount

Qualifications

Customer service
GCSE
Communication skills
Marketing
Office experience

Full job description

Location: Remote (UK) with occasional travel to clinics

At Banning Dental Group, we are committed to transforming the way patients experience dental and skin care. Inspired by Scandinavian principles of accessibility, innovation, and exceptional service, we believe every patient interaction should be warm, supportive, and focused on achieving outstanding outcomes.

As our group continues to grow, we recognise that patient care doesn't end when treatment is completed. The relationships we build after treatment are just as important as those we create before it. This role has been designed to strengthen those relationships, improve patient retention, and ensure every patient remains engaged with their ongoing care journey.

Overview Of The Role

As part of our continued growth, we are introducing a new role within our patient journey structure: Patient Retention & Growth Coordinator.

This role is responsible for strengthening patient relationships after treatment, improving recall compliance, increasing Smile Club membership, generating patient reviews, and reactivating patients who may have disengaged from care.

Acting as a key link between patient care, customer service, and business growth, you will proactively engage with patients to ensure they remain connected to the practice, continue their oral health journey, and feel fully supported throughout their experience with Banning Dental Group.

This position is ideal for someone who enjoys building relationships, is commercially aware, and understands how exceptional patient care drives long-term business success.

Key Responsibilities

· Patient Follow-Up & Experience - Conduct post-treatment follow-up activity to ensure patients feel supported, gather valuable feedback, and maintain a positive relationship with the practice after treatment completion.

· Patient Relationship Management - Act as a trusted point of contact for patients, building long-term relationships that encourage loyalty, engagement, and continued care across the group.

· Reviews & Reputation Management - Encourage online reviews from satisfied patients, identify service concerns before they escalate, and support the continued growth of Banning Dental Group's reputation.

· Recall & Reactivation - Manage recall and reactivation campaigns by contacting overdue and inactive patients, helping them return to regular appointments and ongoing care.

· Smile Club Membership Growth - Promote the benefits of Smile Club membership, support patient enrolment, and work closely with practices to maximise membership growth and retention.

· Treatment Reactivation & Growth - Re-engage patients with outstanding treatment plans and identify opportunities for additional dental, skin, hygiene, whitening, and elective treatments.

· Patient Satisfaction & Retention - Monitor patient feedback, identify trends, and support initiatives that improve satisfaction, reduce attrition, and increase patient lifetime value.

· Administration & Reporting - Maintain accurate records of all patient communications, track key activity metrics, and provide regular reporting on retention, membership, recall, and reactivation performance.

· Patient Advocacy & Testimonials - Identify highly satisfied patients and work closely with the Marketing Team to facilitate testimonials, patient stories, case studies, and video content that showcases the patient experience and supports brand growth.

Must-Have Attributes

· Relationship Builder - Naturally able to build trust and rapport with patients, creating positive relationships that encourage long-term loyalty and engagement.

· Excellent Communication Skills - Confident communicating by phone, email, WhatsApp, and SMS, with the ability to adapt your approach to different patient needs and situations.

· Customer-Focused Mindset - Passionate about delivering exceptional service and ensuring every patient feels valued, supported, and cared for throughout their journey.

· Commercial Awareness - Comfortable discussing memberships, treatment benefits, and future care opportunities while always putting the patient's interests first.

· Organisation & Attention to Detail - Able to manage multiple patient conversations, maintain accurate records, and follow processes consistently.

· Proactive Approach - Takes initiative to follow up with patients, identify opportunities, and resolve concerns before they become issues.

· Resilience & Confidence - Comfortable handling objections, re-engaging inactive patients, and working towards retention and growth targets.

· Basic Dental Knowledge - A basic understanding of common dental treatments and terminology is desirable. Previous experience within a dental, healthcare, aesthetics, hospitality, customer service, or sales environment would be advantageous.

· Team Player - Works collaboratively with practice teams, clinicians, operations, and marketing to deliver an outstanding patient experience and support wider business objectives.

Benefits

· Competitive Salary

· Company Pension

· Employee Discounts on Treatments

· Opportunities for Career Development

· Supportive and Collaborative Work Environment

Pay: £30,000.00-£35,000.00 per year

Application question(s):

Do you have any previous Dental Experience?

Work Location: Remote

Quick apply

Refine Your Search

benefits coordinator jobs in united kingdom

Patient Retention & Growth Coordinator

Information Coordinator

Design Coordinator

Education Coordinator

Project Coordinator

Therapy Coordinator (23210)

OME UK College Coordinator & Engagement Lead

Administrative Assistant

PMO Coordinator

Biological Specimen Coordinator

Careers, Information, Advice and Guidance (CIAG) Coordinator

Welfare Benefits Advisor

Administrative and Marketing Coordinator

Project Coordinator - 12-month fixed-term

PfA Transitions Partnership Coordinator

Volunteering Co-ordinator - Homebased

Student Records Coordinator

Training Assistant - Mental Health & Wellbeing

Administration Coordinator - Lung Cancer Screening

EHC Coordinator 0-25

I want to receive the latest job alerts for benefits coordinator in united kingdom

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