Direct response manager Work, Jobs in United Kingdom (with Salaries)

Service Support Manager - Direct User Support
NHS Scotland —Paisley
- £52,845 - £61,466 a year
- Full-time
- Hybrid work
- Microsoft Office
- Supervising experience
- Leadership
- Annual leave
- Employee assistance programme
Workspace Experience and Operations Senior Manager
NAB-Jones Lang LaSalle Services —London
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Senior Service Delivery Manager
Nscale —London
- Remote
- AI
- Leadership
- Communication skills
Quick apply
Education Estates Project Manager
Department for Education —Remote
- £58,185 a year
- Part-time
- Remote
- Project management
- Presentation skills
- Contracts
3d
Head of Customer Service
Utility Aid —Sleaford
- £50,000 - £65,000 a year
- Full-time
- Management
- Customer service
- Salesforce
- Health & wellbeing programme
Quick apply
Customer Experience Manager
SURI —London
- Full-time
- Hybrid work
- Management
- Organisational skills
- AI
- Annual leave
- Employee assistance programme
Quick apply
Operations Service Manager
Ministry of Justice —Belfast
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Annual leave
- Employee discount
13d
Deputy Operations Manager
Horizon Adventure Breaks —Derby
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Supervising experience
- Free parking
Quick apply
Inbound Lead Manager
TC-Group —Remote
- £32,000 a year
- Full-time
- Remote
- CRM software
- Management
- Business development
Quick apply
Jacada Ground Experience Manager (GEM) - Latin America
Jacada Travel —London
- Rotating shift
- Remote
- Spanish
- English
- Annual leave
People Operations Manager
Malary Ltd —Cambridge
- £45,000 - £50,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Human resources
- Free parking
- Annual leave
Quick apply
13d
Security Operations Centre Manager
DataPlus Security Ltd —Cambridge
- £86,525.43 - £115,148.18 a year
- Full-time
- Team management
- In-person
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
4d
Jacada Ground Experience Manager (GEM) - Asia Pacific Region
Jacada Travel —London
- Rotating shift
- Remote
- English
- Annual leave
Airfield Operations Manager
Doncaster City Council —Sheffield
- £48,227 - £52,414 a year
- Full-time
- Supervising experience
- Continuous improvement
- Organisational skills
- Relocation assistance
- Annual leave
8d
Regular Giving Manager
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
4d
Corporate Security Operations Manager, London
OpenAI —London
- Full-time
- English
- Leadership
Senior Operational Support Manager - Homeless Prevention Team Strategic Lead (Community Integration)
HM Prison & Probation Service —Boston
- £50,001 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Leadership
- Annual leave
- Employee discount
6d
Client Experience Senior Manager
Chanel —London
- Full-time
- Management
- Project management
- Communication skills
- Employee assistance programme
- Employee discount
Strategic Communications Manager
Department for Work and Pensions —Caxton
- £65,465 - £76,877 a year
- Overtime
- Hybrid work
- Presentation skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
12d
Program Manager - Vehicle Recovery, Safety, & Logistics
Waymo —London
- £92,000 - £96,500 a year
- Full-time
- PMP
- Engineering
- Master's degree

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Service Support Manager - Direct User Support

NHS Scotland -
Paisley

Apply Now

Job details

Full-time
£52,845 - £61,466 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance
Car scheme

Qualifications

Microsoft Office
Change management
Supervising experience
LMS
Leadership
Communication skills

Full job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

NHS Greater Glasgow & Clyde is seeking an experienced and motivated Training Team Lead to manage and develop a multidisciplinary training team supporting a portfolio of digital systems and enterprise applications across the organisation.

This is a key leadership role responsible for overseeing the delivery of high-quality training services for multiple Cornerstone applications alongside Microsoft technologies, including Microsoft 365 and Office 365 platforms. The successful candidate will play a central role in ensuring staff across NHS GGC are equipped with the knowledge and skills required to effectively use critical digital systems and tools.

The postholder will lead a team of training professionals with varied specialisms, driving service improvement, maintaining high training standards, and supporting the ongoing digital transformation agenda across NHS GGC.

Duration, Location, and Working Pattern:

Join the Proactive Support Team within eHealth, Operations, NHSGGC at Westward House as we seek to recruit to the post of Proactive Support Team Leader
Monday to Friday, 09:00 to 17:00

Key responsibilities:

Lead, manage, and develop a multidisciplinary training team delivering system and application training across NHS GGC
Oversee training delivery and support for multiple Cornerstone applications and Microsoft tools
Ensure training programmes are aligned with organisational priorities, digital transformation initiatives, and user needs
Develop and implement training strategies, plans, and learning resources for both classroom and digital delivery
Manage workload planning, resource allocation, and team performance to ensure effective service delivery
Engage with stakeholders across clinical, operational, and corporate services to identify training requirements and priorities
Support continuous improvement initiatives and promote innovative approaches to digital learning and user adoption
Monitor training effectiveness, reporting on key metrics and service outcomes
Ensure training materials and delivery methods remain current, accessible, and compliant with NHS standards and policies

Knowledge, training, qualifications and/or experience required to do the job:

Essential Criteria

Significant experience leading or supervising training teams within a complex organisational environment
Proven experience delivering and managing training for enterprise applications and digital platforms
Strong working knowledge of Cornerstone applications and Microsoft 365 / Office 365 products
Experience managing multidisciplinary teams and coordinating multiple workstreams simultaneously
Excellent communication, stakeholder management, and interpersonal skills
Experience designing and delivering blended learning solutions
Strong organisational and project management capabilities
Ability to work collaboratively across technical and non-technical teams

Desirable Criteria

Experience within the NHS or public sector
Relevant qualification in training, learning & development, leadership, or digital technologies
Knowledge of digital adoption, change management, or learning management systems
Experience supporting large-scale digital transformation programmes

What we offer:

Opportunity to contribute to digital transformation across one of the UK’s largest NHS organisations
Flexible and hybrid working opportunities
NHS pension scheme and employee benefits
Ongoing professional development and learning opportunities
Supportive and collaborative working environment

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

A minimum of 27 days annual leave, increasing with length of service, plus public holidays
Membership of the NHS Pension Scheme, including life insurance benefits
Salary Sacrifice Car Benefit Scheme
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
NHS discounts on a wide range of goods and services
Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:
For an informal discussion, please contact:
Kat Greig - Service Support Manager on 07534919457 or [email protected]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

Apply Now

Refine Your Search

direct response manager jobs in united kingdom

Service Support Manager - Direct User Support

Workspace Experience and Operations Senior Manager

Senior Service Delivery Manager

Education Estates Project Manager

Head of Customer Service

Customer Experience Manager

Operations Service Manager

Deputy Operations Manager

Inbound Lead Manager

Jacada Ground Experience Manager (GEM) - Latin America

People Operations Manager

Security Operations Centre Manager

Jacada Ground Experience Manager (GEM) - Asia Pacific Region

Airfield Operations Manager

Regular Giving Manager

Corporate Security Operations Manager, London

Senior Operational Support Manager - Homeless Prevention Team Strategic Lead (Community Integration)

Client Experience Senior Manager

Strategic Communications Manager

Program Manager - Vehicle Recovery, Safety, & Logistics

I want to receive the latest job alerts for direct response manager in united kingdom

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