It manager Work, Jobs in United Kingdom (with Salaries)

IT Service Delivery Manager
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Project management
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
IT Project Manager
Air Charter Service —Surbiton
- Full-time
- Microsoft Word
- Microsoft Excel
- Project management
Quick apply
IT Systems Manager
The Winston Churchill School —Woking
- From £41,585 a year
- Full-time
- Management
- Supervising experience
- Computer networking
- Sick pay
Quick apply
IT Manager
Farol Ltd. —Thame
- £45,000 - £60,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Employee discount
Quick apply
1d
IT Delivery & Service Manager
Elliotts —Southampton
- Full-time
- Employee discount
Quick apply
IT & Digital Systems Lead
Geosense Ltd —Bury St. Edmunds
- £42,000 - £52,000 a year
- Full-time
- Hybrid work
- Salesforce
- Travel
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
8d
IT Service Improvement Manager
ivolve Care and Support —Swansea
- Full-time
- Analysis skills
- Continuous improvement
- IT
- Referral programme
Senior IT Infrastructure Manager
MSP Systems Technology Group —Belfast
- £7,200 - £10,800 a month
- Full-time
- Organisational skills
- IT
- In-person
Quick apply
Senior IT Service Manager
Somerset Bridge Group —Bristol
- Full-time
- Hybrid work
- IT
- Leadership
- Communication skills
- Annual leave
- Referral programme
Quick apply
7d
IT Project Manager – Energy Transformation
CGI —Aberdeen
- Full-time
- Hybrid work
- PMP
- ERP systems
- IT
Quick apply
IT Service Manager
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Hybrid work
- IT
- Leadership
- Communication skills
4d
IT & OPERATIONS MANAGER
HelpAge International —London
- £50,463 - £61,275 a year
- Full-time
- Hybrid work
- Management
- Data analysis skills
- Analysis skills
Quick apply
9d
IT Manager
RFI Global —London
- Full-time
- Hybrid work
- Software troubleshooting
- Salesforce
- Human resources
- Annual leave
- Employee discount
Quick apply
9d
IT Project Manager
Synapri —Milton Keynes
- £65,000 - £75,000 a year
- Project management
- Agile
- Communication skills
3d
Business Development Manager - IT
Northern Telecom —Leeds
- £40,000 - £65,000 a year
- Full-time
- Sales
- Business development
- IT
Quick apply
IT and Operations Manager
HelpAge International —London
- Analysis skills
- IT
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
IT Manager
Fortrea —Leeds
- Full-time
- Communication skills
IT Systems Manager
Kiks Bishop —Bishop's Stortford
- £38,500 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
11h
CRM Manager
Rethink Mental Illness —Remote
- £40,000 a year
- Full-time
- Remote
- CRM software
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
10d

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IT Service Delivery Manager

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Technical support
Project management
ITIL
Mentoring
Project management methodology
IT
Root cause analysis
Leadership
Communication skills

Full job description

The opportunity

We are looking for an IT Service Delivery Manager to join us on the rewarding journey we’re taking here at Castle Trust Bank. As a fintech challenger bank, we provide specialist property mortgages, retail finance lending and savings accounts to a wide range of customers.

You will be responsible for delivering high-quality IT services across the organisation, managing internal Desktop and Application Support teams and overseeing third‑party IT suppliers. You will ensure services meet agreed SLAs, develop and maintain ITIL‑aligned processes, track performance through KPIs, and drive continuous service improvement.

Key responsibilities include:

Managing major incidents and root cause analysis,
Developing ITSM processes,
Effective management of the IT service desk and core systems teams,
Maintaining Service Improvement Plans, and;
Producing clear service performance metrics for the business.

Working arrangements

This role is offered on a hybrid basis, with a minimum of three days per week in our Basingstoke office and the remainder worked from home. If you prefer to work more days in the office, that’s equally fine.

What we are looking for in you…

Minimum requirements

Proven experience as an IT Service Delivery Manager;
Comprehensive understanding of ITiL (v3 minimum);
Proven leadership experience.

You will have proven experience in an IT Service Delivery Manager role, ideally from a technical background, with a strong understanding of Incident, Problem and Change Management (ITIL v4 Foundation desirable). You will have experience leading and mentoring technical support teams and managing third‑party suppliers, including service budgets.

Strong communication and stakeholder management skills are essential, along with a proactive, organised approach and the ability to manage changing priorities. Experience with project management methodologies is advantageous.

What’s in it for you…

As well as a competitive salary, we offer an annual performance related bonus (up to 10% of base salary) based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering.

Wellbeing is also high on our agenda, and we offer healthcare benefits through Equipsme. In addition, all colleagues have free access to BHSF RISE EAP to support their health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if that’s not enough, we also offer season ticket travel loans (if applicable).

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

Check out our careers page: https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

it manager jobs in united kingdom

IT Service Delivery Manager

IT Project Manager

IT Systems Manager

IT Manager

IT Delivery & Service Manager

IT & Digital Systems Lead

IT Service Improvement Manager

Senior IT Infrastructure Manager

Senior IT Service Manager

IT Project Manager – Energy Transformation

IT Service Manager

IT & OPERATIONS MANAGER

IT Manager

IT Project Manager

Business Development Manager - IT

IT and Operations Manager

IT Support Manager

IT Manager

IT Systems Manager

CRM Manager

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