Senior director Work, Jobs in United Kingdom (with Salaries)

Group Director of Patient & Brand Experience
Active Care Group —Remote
- Full-time
- Hospitality
- Customer service
- Business development
Quick apply
11d
Senior Director, Technology - Europe
Hines —London
- AI
- Leadership
6d
Operations Director - Elderly
FIND. —Luton
- £90,000 - £95,000 a year
- Full-time
Quick apply
13d
Managing Director
Brusco Food Group —Evesham
- From £100,000 a year
- Full-time
- Microsoft Outlook
- Data analysis skills
- Bakery
- Free parking
- Health & wellbeing programme
Quick apply
7d
Director/Senior Director, Consulting (Modelling)
Lumanity —Remote
- Remote
- Contracts
Senior Business Advisory Director
WADE Business Coaching & Enterprise Solutions Ltd —Edinburgh
- £98,400 - £150,000 a year
- Full-time
- Business development
- Analysis skills
- Mentoring
- Free parking
- Store discount
Quick apply
Director of Service Excellence
Deciphex —Remote
- Full-time
- Annual leave
Quick apply
Senior Director, Business Development
KBI Biopharma —Remote
- £120,000 - £140,000 a year
- Full-time
- Remote
- Up to 50% travel
- Business development
- Bachelor's degree
6d
AI Transformation Manager
ICS.AI Limited —Remote
- Up to £100,000 a year
- Full-time
- Remote
- AI
Quick apply
3d
Partnerships Director
Complii —Remote
- Full-time
- Hybrid work
- Contracts
- Negotiation
Quick apply
12d
Senior Director - Product Management
Crane Authentication —London
- Remote
Quick apply
Director of Northern Ireland Bureau (North America) Senior Civil Service Grade 5
Northern Ireland Civil Service —Belfast
- £88,268 - £97,070 a year
- Presentation skills
14d
Strategic Programs Director
ConnectWise —Remote
- Hybrid work
- Bachelor's degree
- Continuous improvement
- No degree
12d
Director of People and Culture
NHS Scotland —Glasgow
- £130,912 - £173,906 a year
7d
Operations Director (Safe Care)
EMED Group —Remote
- £85,000 a year
- Remote
- Travel
- Annual leave
Quick apply
17h
Managing Director
Boxbar Tech —Wakefield
- £90,000 - £110,000 a year
- Full-time
- Hospitality
Quick apply
7d
Sr. Director, Hotels & Resorts
Virtuoso, Ltd. —London
- £170,000 - £185,000 a year
- Full-time
- Remote
- Hospitality
- Marketing
- Microsoft Office
Creative Strategy Lead
BM Digital —Remote
- £180,000 - £420,000 a year
- Full-time
- Remote
Quick apply
Director of Transformation - Cayman Islands
Walkers Global —Grand Cayman
- £180,000 - £250,000 a year
- Management
- Master's degree
- Analysis skills
3d
Director/Senior Director - Content Strategy EU
Veeva Systems —Remote
- Full-time
- Remote
- In-person
- Marketing
- Work from home
6d

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senior director jobs near united kingdom

Group Director of Patient & Brand Experience

Active Care Group -
Remote

Quick apply

Job details

Full-time
11 days ago

Qualifications

Hospitality
Customer service
Business development
Analysis skills
Leadership

Full job description

Creating the UK's Most Exceptional Neurorehabilitation Experience

We're looking for a Group Director of Patient & Brand Experience to join Active Neuro and lead one of the most ambitious patient experience transformations in UK healthcare.

This isn't a traditional healthcare leadership role.

We're searching for someone obsessed with customer experience. Someone who notices the little things. Someone who understands that exceptional experiences are created through every interaction, every environment, every communication and every touchpoint.

Active Neuro is one of the UK's leading providers of specialist neurological rehabilitation and complex care services. As the business continues to grow, we are committed not only to delivering outstanding clinical outcomes, but also to creating a world-class experience for every patient, family member, referrer and stakeholder who engages with our services.

We believe that exceptional care extends beyond clinical excellence. It is reflected in every interaction, every environment, every communication and every moment that shapes the patient journey.

To support this ambition, we are seeking an exceptional leader to join the business as Group Director of Patient & Brand Experience.

This is a highly visible role reporting directly to the Managing Director and will be responsible for defining, embedding and continually elevating the Active Neuro experience across every site and every touchpoint.

What you'll be working:

Working Monday - Friday
37.5 hours per week

Role Purpose:

The Group Director of Patient & Brand Experience will act as the custodian of the Active Neuro customer journey, ensuring that every interaction reflects the organisation's commitment to excellence, compassion, professionalism and innovation.

The successful candidate will demonstrate genuine customer obsession and possess an exceptional understanding of how service excellence is created, measured and sustained.

They will evaluate, design and continuously improve every aspect of the patient, family and referrer journey from first enquiry through admission, rehabilitation, discharge and beyond ensuring a seamless and consistent experience across all Active Neuro locations.

The role will also serve as the guardian of the Active Neuro brand, ensuring that all physical environments, communications, service standards and customer interactions consistently align with the organisation's brand values, positioning and strategic direction.

Through extensive site presence and regular travel, the Director will ensure that every Active Neuro location operates as a seamless orchestration of exceptional patient experience, premium hospitality and clinical excellence.

What you'll have:

We are seeking an exceptional customer experience leader with a proven track record of creating and sustaining premium service environments.

The successful candidate will demonstrate:

Significant senior leadership experience in customer experience, hospitality, luxury service, retail or brand experience environments.
A genuine and demonstrable obsession with customer experience.
Expertise in customer journey mapping, service design and experience transformation.
Experience operating across multiple sites and geographically dispersed teams.
Strong brand stewardship and experience maintaining rigorous standards across a portfolio of locations.
A keen eye for detail and an unwavering commitment to excellence.
Exceptional stakeholder engagement and influencing skills.
Strong analytical capability with experience using customer insight and feedback to drive improvement.
The ability to balance strategic leadership with operational execution.
An understanding of business development and its relationship to brand expansion and customer experience.

Experience in healthcare is advantageous but not essential. We are particularly interested in candidates who can bring world-class service thinking from hospitality, luxury brands, premium customer service organisations or other experience-led sectors.

Why This Role Matters

Active Neuro has established an outstanding reputation for clinical excellence. The next phase of growth requires an equally exceptional and differentiated customer experience.

This role will shape how patients, families, referrers and partners experience Active Neuro at every stage of their journey. It will establish a distinctive service culture, create consistency across the portfolio and ensure that every Active Neuro site delivers an experience that matches the quality of the care provided.

For the right individual, this is a unique opportunity to define and lead one of the most ambitious patient experience transformations in UK healthcare and become an brand guardian of a truly amazing brand and exceptional services.

Quick apply

Refine Your Search

senior director jobs in united kingdom

Group Director of Patient & Brand Experience

Senior Director, Technology - Europe

Operations Director - Elderly

Managing Director

Director/Senior Director, Consulting (Modelling)

Senior Business Advisory Director

Director of Service Excellence

Senior Director, Business Development

AI Transformation Manager

Partnerships Director

Senior Director - Product Management

Director of Northern Ireland Bureau (North America) Senior Civil Service Grade 5

Strategic Programs Director

Director of People and Culture

Operations Director (Safe Care)

Managing Director

Sr. Director, Hotels & Resorts

Creative Strategy Lead

Director of Transformation - Cayman Islands

Director/Senior Director - Content Strategy EU

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