Support advisor Work, Jobs in United Kingdom (with Salaries)

Technical Support Advisor
Ada —Remote
- Full-time
- Remote
- APIs
- Work from home
- Flexible schedule
Helpline Caseworker
Perennial UK —Remote
- £28,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Sick pay
8d
Luxury Travel Advisor
Secret Paths —Remote
- Up to £100,000 a year
- Remote
- Sales
- Customer service
- Work from home
- Employee discount
Quick apply
Employee Relations Advisor - 12 month FTC
ZIGUP —Remote
- £35,000 - £38,000 a year
- Remote
- Human resources
- Annual leave
- Employee discount
Quick apply
1d
Admissions Advisor
Inspired —London
- £25,000 a year
- Full-time
- Remote
- CRM software
- Communication skills
- School
Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Service and Sales Advisor
Andorra Resorts —Remote
- From £12.71 an hour
- Weekend availability
- Remote
- Spanish
- Computer literacy
- Travel
Quick apply
4d
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Computer skills
- Work from home
Quick apply
Educational Advisor (Part time / Remote) - 12months project
SCRIBBLESENSE LTD —Remote
- Part-time
- Remote
- Research
- Bachelor's degree
- Recruiting
Quick apply
Startup Advisor (Remote)
London School of Emerging Technology —Remote
- £13 - £15 an hour
- Remote
- Analysis skills
- Mentoring
- Communication skills
- Flexitime
- Flexible schedule
Quick apply
Contact Centre Advisor
City of Westminster Council —Westminster
- £34,359 - £35,373 a year
- Typing
10d
Premium Support Advisor
Evri —Leeds
- Up to £27,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Communication skills
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Computer literacy
- Communication skills
Quick apply
Support Hub Advisor
Portsmouth City Council —Portsmouth
- £32,061 - £36,363 a year
- Communication skills
14d
Learning Support and Development Advisor
City of Glasgow College —Glasgow
- £42,219 - £45,338 a year
- Full-time
- Hybrid work
- Experience working with individuals with disabilities
- Mentoring
2d
Tenovus Macmillan Welfare Benefits First Contact Advisor (Maternity Cover)
Tenovus Cancer Care —Remote
- £29,000 a year
- Full-time
- Remote
- Customer service
2d
Entry Level Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
9d
Customer Service Advisor - 12 Week FTC - Remote
Pets at Home —Cheadle
- £25,775.88 a year
- Weekend availability
- Remote
- Computer literacy
- Computer skills
- Communication skills
1d
Customer Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
111 Health Advisor Wakefield
Yorkshire Ambulance Service NHS Trust —Wakefield
- £25,760 - £27,476 a year
- Weekend availability
- Hybrid work
- Customer service
- Training & development
- Paid training
- Annual leave
4d

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support advisor jobs near united kingdom

Technical Support Advisor

Ada -
Remote

Apply Now

Job details

Permanent | Full-time

Benefits

Work from home
Flexible schedule
Life insurance

Qualifications

Technical troubleshooting
Ticket management
cURL
Zendesk
APIs
Customer support
Application support
Debugging

Full job description

About Us

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.

Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them.

Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, IPSY, and Monday.com, saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service.

At Ada, we see growth as a reflection of each individual owner’s personal growth. That’s why our values are rooted in driving progress and continuous improvement. If you’re ambitious and eager to grow, Ada could be the place for you.

Learn more at www.ada.cx.

Our Role

As a Technical Support Advisor, you will be an integral part of our Technical Support team to proactively localize, diagnose and problem-solve technical issues of our clients while delivering against the team’s SLAs and KPMs.

About You

You have a proven track record of resolving issues that are hard to replicate and may be dependent on products or infrastructure beyond Ada’s own product/platform.
Technical Competences:
- You have experience using Postman or CURL
- Experience supporting web applications in our current technology stack (Jira, Zendesk, Salesforce)
- You possess a working knowledge of Application Programming Interfaces (APIs),
You have excellent backlog management skills, ensuring service requests are kept up to date and nothing “dies on the vine”.
You possess an analytical and methodical approach to problem-solving and troubleshooting technical issues.
You manage competing priorities transparently.
You can explain complex concepts effectively to different audiences, and adjust your communication style accordingly.

Outcomes

Triage, troubleshoot, localize and escalate complex client support issues to the Technical Support Engineering teams within agreed-upon SLAs.
Deliver exceptional customer service experience and technical support to our clients.
Support our non-engineering teams in using, debugging, and understanding our platform.
Maintain and improve internal product documentation for the client support team.
Become an Ada product expert and utilize your knowledge to derive structured feature requirements and bug reports from even the most abstract information from our stakeholders.

#LI-NS1

Benefits & Perks

At Ada, you’ll not only build extraordinary products but also thrive in an environment designed for your success. We prioritize your well-being, growth, and work-life balance. Here’s what we offer:

Benefits

Unlimited Vacation: Recharge when you need to.
Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
Wellness Account: Empowering you to invest in your overall well-being and lifestyle.
Employee & Family Assistance Plan: Resources to support you and your loved ones.

Perks

Flexible Work Schedule: Balance your work and personal life.
Remote-First, In-Person Friendly: Options to work from home or at our local hub.
Learning & Development Budget: Invest in your long-term growth goals and skills.
Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience.
Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry.
Hands-On with LLMs: Enhance your expertise in leveraging large language models.
A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.

The above Benefits and Perks only apply to full-time, permanent employees.

As part of our recruitment process, we may use AI enabled tools to support certain aspects of hiring, such as interview note-taking. All hiring decisions are made by our team.

Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position. We appreciate the time you have invested in learning more about us.

Apply Now

Refine Your Search

support advisor jobs in united kingdom

Technical Support Advisor

Helpline Caseworker

Luxury Travel Advisor

Employee Relations Advisor - 12 month FTC

Admissions Advisor

Customer Care Call Advisor

Customer Service and Sales Advisor

Customer Service Advisor

Educational Advisor (Part time / Remote) - 12months project

Startup Advisor (Remote)

Contact Centre Advisor

Premium Support Advisor

Customer Service Advisor

Support Hub Advisor

Learning Support and Development Advisor

Tenovus Macmillan Welfare Benefits First Contact Advisor (Maternity Cover)

Entry Level Customer Resolutions Advisor

Customer Service Advisor - 12 Week FTC - Remote

Customer Advisor

111 Health Advisor Wakefield

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